Pooch and Mutt

4.5 / 5

Pooch and Mutt

poochandmutt.co.uk
30 Reviews
4.5 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.5 / 5

Trust Score

4.5

Reviews

4

Social

5

Featured

4.5

Technical

Is poochandmutt.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

30

reviews

vs

0

AI declined reviews

0%

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Poochandmutt.co.uk Review

Grain-free dog food Wheat-free dog treats grain-free dog treats health supplements for dogs Nutrition for mobility digestion calming weight-loss and more

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Last update: Wed, Mar 9, 2022 3:45 AM

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Poochandmutt.co.uk Reviews & Complaints (30)

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delivery 4.4 /5

price 5 /5

quality 5 /5

customer service 5 /5

on-time

Swift delivery received the next day and my 13 year old Yorkie is thriving on your natural food .
5

3 years ago

review by Sheila Smith

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I received 9 boxes of dry food only to discover I had ordered the wrong one. I ordered adult instead of small dog which was not ideal as my dog was at the time in the vet hospital with pancreatitis and it is important his food is small for digestion. I contacted customer service to discuss an exchange and they could not have been more helpful. They have arranged for the courier to collect the order and exchange for the correct thing. Thank you so much, excellent customer service and I will continue to buy direct from you from now one.
5

3 years ago

review by Sabrina Flatman

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered my dogs 2x pooch and mutt joint care and it was delivered in less than 24 hrs from ordering. Great communication too regarding the delivery.
First class service.
5

3 years ago

review by Hilary Eccles

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We think the food is fantastic, the time to deliver great, but we have only had 2 deliveries and both where damaged, the first was when it was packed in your warehouse, the second was when packed in your warehouse and parcelforce, so delivery is an issue, we are grateful for replacements, but that is not the issue, you must sort out your pickers/packers and Parcelforce, as this is not acceptable.
4

3 years ago

review by Peter Norman

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I ordered 6 packs of treats at a good price and got free delivery. The parcel arrived quicker that I thought it would given current issues.
5

3 years ago

review by G. B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent service - goods arrived within 3 days of order
5

3 years ago

review by J. M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Food is great but delivery slow (2 days late for £4.99 charge)and cost of delivery quite high. Would have to rethink subscription if the high delivery cost continued
4

3 years ago

review by L. C.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I had a text to say my delivery would arrive on May 27 - it is still not here on June 3. Had one helpful email from P and M but still no giids
2

3 years ago

review by D. Y.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Excellent product as usual however we / you were badly let down by parcel force as they split the delivery in to two sending one box to a house over a mile away during the covid lockdown and then annotating the second as delivered some 2 hours before in fact it was.
2

3 years ago

review by O. Z.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Ordered 2pm and delivered by 11am next day
5

3 years ago

review by O. Q.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites

Poochandmutt.co.uk Review

Grain-free dog food Wheat-free dog treats grain-free dog treats health supplements for dogs Nutrition for mobility digestion calming weight-loss and more

Poochandmutt.co.uk Customer Service Contacts

No contact details for this company.

Share the company's rating

Share Preview

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