Pro Hockey Life

4.5 / 5

Pro Hockey Life

prohockeylife.com
4 Reviews
4.5 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.5 / 5

Trust Score

4

Reviews

5

Social

5

Featured

4.5

Technical

Is prohockeylife.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

4

reviews

vs

0

AI declined reviews

0%

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Trust score (4.9/5)

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Trust score (4.9/5)
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Trust score (4.8/5)

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Trust score (4.2/5)

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Trust score (4.1/5)

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icewarehouse.com icewarehouse.com
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Trust score (3.9/5)

Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites

Based on 22 reviews

Smart.Reviews

4.5

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2

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2

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Prohockeylife.com Review

The Ultimate hockey megastore with the best hockey equipment selection including the latest makes models of Hockey Sticks Hockey Skates Hockey Protective

Prohockeylife.com Customer Service Contacts

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Last update: Wed, Mar 9, 2022 4:08 AM

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Prohockeylife.com Reviews & Complaints (4)

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delivery

price 5 /5

quality

customer service 3 /5

on-time

I placed an order for the Super Deker on line first week of April. All was great, following day received an email stating your order is shipping with a tracking number. That's were the fun began. I tracked my order 2 days later to find out that it was still in the warehouse and has yet to be picked up. I called and was told Purolator was too busy to pick up. Sent a few emails with no response so a week later I called and spoke to someone that was polite and advised me he would reach out to management and someone would get back to me. A week later still no return call. Called again and spoke with a very RUDE representative telling me he can't do anything and wouldn't allow me to cancel my order. I have since gone to social media reaching out to them via Messenger and they read my messages but no one responds. I have no idea why they are unwilling to respond or even give me an update to my order. At this point it's complete neglect on their part and I want my money back. Suggestions on next step????
2

3 years ago

review by Chris T.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I ordered a birthday gift online at Prohockeylife.com, it was during an online sale. Their shipping policy stated Pro Hockey Life orders take 24 to 48 hours to process and ship (business days) so I felt comfortable it would be delivered on time. Unfortunately this was not the case, they did not honor that policy and the birthday has since past. I emailed customer service numerous times about this and got no response. I called customer service and remained on hold over an hour waiting for a representative. I then contacted them again before closing and finally spoke to a representative who assured me my order would be processed soon. I am still waiting and they have since changed their shipping policy to Pro Hockey Life orders take 5-7 business days to process and ship. Regardless of this, I am not happy and if this is how this company treats customers I will shop elsewhere. It is truly appalling and ridiculous how this company, its affiliated companies, fglsports.com and the Canadian Tire Corporation does business.
2

3 years ago

review by D. B.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Just made my first online order because you never know if the particular goal stick you want will be in stock anywhere. They had the exact model I was after at a great price and shipping was free. The stick was well packed, arrived in perfect condition and much faster than expected. A perfect experience! I highly recommend Pro Hockey Life. Do go into the retail stores as well. They're amazingly well stocked and the staff are great.
5

3 years ago

review by Jay F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We found that this business has an active Facebook page with 118183 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
5

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites

Prohockeylife.com Review

The Ultimate hockey megastore with the best hockey equipment selection including the latest makes models of Hockey Sticks Hockey Skates Hockey Protective

Prohockeylife.com Customer Service Contacts

No contact details for this company.

Share the company's rating

Share Preview

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