Protyre

4.1 / 5

Protyre

4.1 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.1 / 5

Trust Score

3.8

Reviews

3

Social

5

Featured

5

Technical

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  • This website has existed for more than 3 years
  • Facebook account found with large audience
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  • Instagram account found but audience is small
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Reviews Analysis

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Protyre.co.uk Review

Protyre are the UK’s fastest growing supplier and fitter of tyres and automotive services in the UK we are proud to be TyreSafe retailer of the year 2013-2018 Fitting over 2 million tyres each year through our 148 fast fit centres

Protyre.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:45 AM

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Protyre.co.uk Reviews & Complaints (30)

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delivery 5 /5

price 4 /5

quality

customer service

on-time

Visited Protyre on Sat 22nd Feb to have my two front tyres changed, I had pre booked my appointment and paid online. As advised in the email confirmation I arrived 15 minutes before my appointment at 1.15pm. I was informed that there were several people in front of me and so I would need to wait before they looked at my car. They did not take my keys until 2.40pm, so I wonder why I was even given an appointment time when they advised that it is more a case of just turning up and waiting (ended up being there for nearly two hours). I had also paid for tracking but was advised that they didn't have the equipment at the moment and so I will need to come back another time. On top of this the online booking system charged me twice due to a fault on the website. I was advised that this had also happened to several other customers that week as well. It was however quite easy to get a refund by contacting Protyre direct - but was an added hassle I didn't really need. To be fair the staff were really nice and helpful and my new front tyres are good, but probably won't use Protyre again.
1

3 years ago

review by X. L.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I was very pleased with the service received at Protyre Fareham and will definitely return.
5

3 years ago

review by Mr Russell

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This was my second visit to Protyred having used the services of another branch for the first time last year and been very impressed. I wasn’t disappointed ! From my initial greeting to the completion of the work the staff at Dorchester were polite, professional, very knowledgeable and efficient. Mostly I felt the staff were genuine and honest ...
5

3 years ago

review by Z. B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I booked my van in for two new front tyres and for the tracking to be sorted as that was the cause of my tyres wearing, when I arrived to pay and pick my van up I was told that I had new tyres but my tracking “couldn’t be done because a nut is seized”, I told the guy I encounter this problem in my line of work on a weekly basis and we just get over it, I reminded the guy that they had my number should there be any problems and he replied “our gas bottle isn’t here”, I obviously wouldn’t have had two new tyres put on if I’d have known the tracking was still wrong, he promised me that as soon as the gas bottle gets back he’d ring me, that was on Wednesday the 19th of February, I’ve still not heard anything and know I won’t because the guy (tattoo on his neck) that dealt with it showed zero concern.
I’ll never use the place again and have already steered someone else elsewhere.
1

3 years ago

review by Mr Robinson

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Dealt with very politely and efficiently I only had 3/4 of an hour to spare at the time of visit but was able to come back if the job could not be carried out in that time, I was told they could make sure I had all four tyres done in this time and all work was completed within 20mins I was very impressed
5

3 years ago

review by Mrs Birtles

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The tyres I wanted were not in stock but they were ordered and arrived in less than 3 hours. Very afficient and friendly service.
5

3 years ago

review by Mrs Walkerbeckett

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was able to order a new tyre and was contacted early the following day on its delivery.I was totally satisfied by the courtesy and attention to detail that was shown to me.Recommended !!!
5

3 years ago

review by Mr Sergeant

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I like it at my local branch - Victoria Road in Ashford. I always feel like I can trust what they say. They’re very friendly and efficient.
5

3 years ago

review by H. S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Chris was fantastic and very knowledgeable he offered a number of tyres to fit my budget.
5

3 years ago

review by Prestige Suv

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I needed two tyres,checked on line then phoned to confirm tyres available. Polite helpful service and a good deal for two tyres. Arranged time for fitting and very pleased with all round service.
5

3 years ago

review by O. K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have dealt with Christchurch Tyre Company for a number of years and have always found them to be honest and give an excellent service.
5

3 years ago

review by M. C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Was told i could wait as it would be 50-60 mins. I decided not to and return in just over 60min, the car was not ready and was told to wait in the waiting room. Waited for a while and decided to see if ready which it was. Some feedback on what was going on would have been nice, why they were running late? I could have been in the waiting room for hours and felt I was interrupting while asking if car was ready.
2

3 years ago

review by H. U.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Arrived at the Dumfries base on the 20th February 2020 on a recommendation
from Moss Motors Dumfries for the first time to see a busy workshop going FULL
at It. On entering the Office Area which was bright clean and warm the Clerical
girl was friendly and nice on asking her for price of two new TYRE's for my B M W ,
She asked the Type and size which I couldn't say and In a minute she was out to the car and got the details herself.
the job then took about twenty minutes and I left the Premises happy and feeling safe to be on the road safely again after a good fast job.
1

3 years ago

review by Mr Walker

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

The service description was for a hour, however the tyres were fitted within 20 minutes which I thought was very quick. No problems, so fairly happy.
4

3 years ago

review by Miss H.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I purchased a 2012 Audi A4 Allroad Quattro on Friday and drove to Bath to visit a friend. On Saturday we drove by Bathwick tyres and I noticed that the place was PACKED. we did our errands and on the way back, I pulled in because i needed a new set of 4 tyres. The price was very good and in 30 minutes I had a new set of tyres, tracking done and brakes tested. The staff were AMAZING!!!!
5

3 years ago

review by Mrs Ostermann

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Pleased with the effecient service, although I beat the rush, it only took half an hour for 2 tyres to be changed
4

3 years ago

review by Mr James

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Slow service (more than an hour for 2 tyres) with no information as to why.
2

3 years ago

review by Mr Knight

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Don't take 2 hours to fit 1 tyre!
1

3 years ago

review by Mr Watters

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Very quick and professional service for a tyre replacement in my lunch hour after trying 4 other tyre fitters in the area. Friendly and welcoming staff.
5

3 years ago

review by Miss Wilkinson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The tyres I required were out of stock but I was phoned within 45 minutes to be informed that they had been collected from another branch and were already in stock. Great service.
5

3 years ago

review by F. E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Protyre.co.uk Review

Protyre are the UK’s fastest growing supplier and fitter of tyres and automotive services in the UK we are proud to be TyreSafe retailer of the year 2013-2018 Fitting over 2 million tyres each year through our 148 fast fit centres

Protyre.co.uk Customer Service Contacts

No contact details for this company.

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