Pro Viv Vivariums Large range of vivariums

3.9 / 5

Pro Viv Vivariums Large range of vivariums

3.9 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.9 / 5

Trust Score

3.5

Reviews

3

Social

5

Featured

4.5

Technical

Is provivs.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

3

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Joshs Frogs joshsfrogs.com
4.4 4.4

Trust score (4.4/5)

Reptile and Amphibian supplies live feeder insects and pet frogs for sale at everyday low prices great quality and the best customer service 1 800 691 8178

Reptile Direct reptiledirect.com
4.4 4.4

Trust score (4.4/5)

Reptile Direct is a resource where reptile owners can find valuable information to help them provide their pets with the best care possible

MS Reptilien - Der Terraristik Experte ms-reptilien.de
4.3 4.3

Trust score (4.3/5)

MS Reptilien ist einer der grten Terraristik Hndler in Deutschland und Europa Wir haben Schlangen vor allem Boas Pythons Kornnattern Ec

reptiles.swelluk.com reptiles.swelluk.com
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Trust score (4.2/5)

eptile Supply reptilesupply.com
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Trust score (4.1/5)

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Oxford039s Specialist Reptile Shop Reptile Supplies evolutionreptiles.co.uk
3.8 3.8

Trust score (3.8/5)

Evolution Reptiles are Oxford’s specialist reptile shop offering an exciting range of reptiles and reptile supplies as well as professional advice from experience reptile experts

reptilecity.com reptilecity.com
3.6 3.6

Trust score (3.6/5)

Reptile City Inc has an excellent selection of reptiles for sale and pet products at very competitive prices We offer secure online order processing and Free Shipping nationwide Here you are able to order snakes for sale frogs for sale reptiles for sale turtles for sale lizards for sale crickets for sale feeders for sale cages and supplies Your order can be taken over the phone or email

Based on 91 reviews

Smart.Reviews

3.9

3 reviews

Mamma

4

6 reviews

Reviews io

3.67

6 reviews

Trustpilot

3.8

76 reviews

Provivs.co.uk Review

Pro Viv Vivariums sell a large range of vivariums The best quality in the uk at a great price We also sell a comprehensive range of set-ups and accessories

Provivs.co.uk Customer Service Contacts

No contact details for this company.

Last update: Tue, Sep 7, 2021 2:05 AM

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Provivs.co.uk Reviews & Complaints (3)

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refund 1 /5

Dishonest seller - damaged goods and no accountability This seller is the most dishonest seller I've come across. Lie after excuse after lie regarding my order, the manufacturing of and progress...then radio silence. Won't answer messages/emails or even calls. Fast forward a few months later - I receive my vivarium in mostly good order. I notice that the one side is chipped and notify the seller immediately. He then asked to send him pics which I did and said that he'd send a replacement out ASAP - this never happened = LIES! I then built the vivarium, opened the very well packaged glass and noticed that both panes were badly scratched - again, I notified the seller who replied to me, requesting pictures. I obliged, sent the pictures and was told that he'd replace them immediately - again nothing happened = MORE LIES! I then tried, literally every day, to call the seller (who I thought I had a good relationship with at this point... remember, I was EXTREMELY patient and understanding regarding delays, his entire workforce walking out on him and not being able to produce, etc.) and he stopped answering my calls and replying to my messages (similar to the beginning when he'd run out of excuses as to why my item was not yet ready). This was really confusing to me - I had been promised replacement side panel and glass - in black and white sms text and none had arrived. So, after 2 months of trying I logged a dispute on PayPal and asked for a partial refund for the amount it would cost me to replace the glass and side panel. The seller, via the resolution centre rejected my "offer" there and demanded I return the goods for a full refund... naturally this is not possible - which, given his experience of PayPal disputes, he was fully aware of. I have a lizard living in this viv - it's been months afterall since I claimed via PayPal - which can't be removed or placed elsewhere while I pack up the vivarium and send it back to him (at a large cost - as it's heavy and needs to be couriered) and therefore am unable to fulfill his request and get my issue made good. It's a real pity as I trusted and believed Steve each excuse and lie he told me. I will not buy from them again and I urge you to use his competitors (repti-life or similar) in the future as they are not swindling, caniving, "dodgy" sellers as this guy. Provivs came highly recommended to me - I guess the good stories are good...but my experience was really bad. REALLY bad! Avoid this business like the plague!
1

3 years ago

review by S R

#refund(1/5)

Couldn't of asked for better service, order 2 Viv's one 4ft and 1 5ft, collected from there hull store. Ended up that stand I ordered not from provivs for 5ft was not suitable due to miss advertised measurements, after speaking to Steve about what I required he made a custom stand for me. Abousoloutly brilliant service,
5

3 years ago

review by Greg Carter

We found that this business has an active Facebook page with 9213 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
4

by Smart.Reviews

Provivs.co.uk Review

Pro Viv Vivariums sell a large range of vivariums The best quality in the uk at a great price We also sell a comprehensive range of set-ups and accessories

Provivs.co.uk Customer Service Contacts

No contact details for this company.

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