pure-ducati.com

4.5 / 5

pure-ducati.com

pure-ducati.com
15 Reviews
4.5 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.5 / 5

Trust Score

4.4

Reviews

4

Social

5

Featured

4.5

Technical

Is pure-ducati.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

15

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0

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Usually stable businesses have more than 5 authority websites mentions, this one has 13 authority websites mentions and 0 mentions in other websites

Based on 15 reviews

Smart.Reviews

4.5

15 reviews

Pure-ducati.com Review

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Last update: Wed, Mar 9, 2022 1:23 AM

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Pure-ducati.com Reviews & Complaints (15)

Made an emergency Xmas present order from the UK on 23rd Dec. Couldn't believe my eyes when it was delivered here from the US on the 30th. Amazing. v. happy
5

3 years ago

review by Striple S.

My first order I was told it would come in 10 days - it took 18 days!
Im still waiting for the T-shirt to come which was not available in the first order.

I have since placed another order - be interesting to see how long it takes -
over all its a good service however very expensive to Australia - $75 shipping!!!! that's wayyy to dear
4

3 years ago

review by Sue528 B.

I ordered a tour 14 jacket. I paid for it and then receive an email saying it https://www.gentlemansride.com/rider/ducatidonas not available. My second jacket was back ordered awaiting delivery from Italy.

My initial impressions are not the greatest.
1

3 years ago

review by Dfschloth M.

My experience with Pure Ducati was without a doubt the best i've ever had with an international seller as i'm from Sydney, Australia.
I dealt with the same sales person Adrienne Wahl who i found to be honest and extremely reliable and very contactable with quick responses with any concerns i had regarding my order. Everything arrived well packed and in A+ condition. Everything i ordered was geniune,authentic,tagged and sealed. Without a doubt do not hesitate to purchase from Pure Ducati. 5 Stars from me. Thanks Emilio Grasso
5

3 years ago

review by Emilio Grasso

It was the first time that i bought in Pure Ducati. The first of may others! Thank you.
5

3 years ago

review by Bonzaki H.

i maker a 2 order and the pure ducati is the greattt supplier
i give you 12 rated
5

3 years ago

review by Jonathanb44 X.

I was shopping around for ducati apparel and Adrienne at Pure Ducati went out of her way to get me what I needed it when i needed it! She sat for hours working through my list and even had staff members try on some of my stuff to ensure I got a perfect fit before shipping out. This is what great service looks like!
5

3 years ago

review by Marco.mejia J.

I would just like to start by saying there are no communications between you guys and customers second of all my part came very late third of all now you sent me the wrong part again my customer has been waiting a very long time for this part and now we have to return it not very happy customers at all
2

3 years ago

review by Awesomedetailing L.

I hope I get answer about my order 119989, because I try to contact by mail there is no answer until today
2

3 years ago

review by Doni0400 R.

The best Ducati dealer I've found so far, good range of products to choose from, I've made 3 orders total over $1000 already and will purchase more items in the future. Sometimes the back ordered items are faster than Adrienne said, sometimes a little slower, but overall I'd give 5/5.
Also, they could order other items that are not displayed on their web, which is a big plus! Oh and very good prices too.
What I would suggest is to have a review link on your own Pure Ducati web for customers to write reviews about your products and award loyalty points for those who do write reviews, point can be redeemed for purchasing items on your website.
5

3 years ago

review by Tommy0288 F.

I received an email on the 21/05/2015 saying, "Hi Greg,

Thank you for your recent purchase at Pure-Ducati.com. Please allow approximately 10 business days for delivery of your. Upon shipment you will be receiving a tracking number via FedEx for U.S. orders or USPS for international orders, unless otherwise specified. "

So far, 18 days later, nothing, no product, no tracking number, no info.



Order update,

I received the order 02/07/15, the delay was due to Ducati themselves not Pure Ducati the dealer. After this review I did get updates which was helpful, thank you.
4

3 years ago

review by Gen98 D.

I still have not received my order and it was intended as a gift...now a very late gift :(
1

3 years ago

review by Stephwetmore J.

I was sending this link to my son, a Ducati owner, and thought I should share my comment with other Ducati enthusiasts, too. "You are probably WAY ahead of me on Ducati, however, I wanted to share this web site with you since it's where I've had the greatest success (and received outstanding customer service) regarding Ducati items I've purchased for you."

Last fall I was searching for specific Ducati apparel and had a short time frame, so I phoned the store rather than place an order on-line. The calls went through, but no one answered. Strange. I tried twice with the same result. Then my phone rang. There was a problem with the Pure Ducati phones and while they could see my call come in, they couldn't answer. So Customer Service called *me*, explained the problem, took my order and the merchandise was in my hands within a few days. I highly recommend that you begin your shopping with Pure Ducati. Prices are competitive, if not lower than other dealers, and customer service is superb!
5

3 years ago

review by Kiteo O.

This was a gift for a retirement after 36 years teaching, and it delighted the person who received it!
5

3 years ago

review by Asne1 A.

We found that this business has an active Facebook page with 5036 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
5

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 13 authority websites mentions and 0 mentions in other websites

Pure-ducati.com Review

No description for this company.

Pure-ducati.com Customer Service Contacts

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