Quantum Stone

2.9 / 5

Quantum Stone

2.9 Poor
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2.9 / 5

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2.5

Reviews

1

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5

Featured

3.5

Technical

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  • We found several negative reviews about this site
  • This website has existed for less than 3 years
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Based on 5 reviews

Smart.Reviews

2.9

5 reviews

Quantumstone.com.au Review

Pavers Adelaide Quantum Stone manufactures Large Format Driveway Pavers Pool Coping Steppers Borders Garden Edges Please call 08 8307 8400

Quantumstone.com.au Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 2:16 AM

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Quantumstone.com.au Reviews & Complaints (5)

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delivery

price 3 /5

quality

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I have recently built a large entertainment area with patio, seats and fire pit. After significant research I used Quantum Stone and I am glad that I did. The staff were incredibly helpful and I found the sandstone product amazing. They also gave me great advice on how to look after the stones and the colour has stayed sharp. I feel it was excellent value for money and would recommend Quantum Stone to anyone.
5

3 years ago

review by Colin R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

As a licensed paving contractor with 35 years experience I can definitely recommend that you look at an alternative. I have had only bad experiences using this product especially the inconsistency in thickness...much better available.
1

3 years ago

review by Gary E.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I had Quantum Stone pavers laid around my pool when it was installed in 2004. That makes my Quantum Stone paver installation just turning 13 years old. I regret having ever installed Quantum Stone and they are horrible. I have other paving around the house that is older and looks fantastic compared to the Quantum Stone.

My Quantum Stone pavers were once a sandy colour around the pool and initially looked great. However, the smooth surface finish has long since eroded away and they are now very porous. They trap lots of dirt and have developed a horrible black - grey appearance in the worst affected areas.

I remember when they were laid, the paving contractor said that they were the worst pavers that he had ever laid, with inconsistent thickness, and he had a challenge in getting the edges level.

The edges are tapered and leave a large gap between the pavers at surface level. Weeds continually grow between the pavers and I have to constantly weed (or spray) and continually top up the paving jointing sand, which regularly washes away. I am reluctant to spray the weeds and risk spray drift getting into the pool, which means weeding the pavers, which is an enormous and back breaking job. Because of the large gaps, water gets in between the pavers and undermines the base below the pavers, resulting in paver movement.

I also have Quantum Stone as pool coping. In one section, the salt water from the pool has etched into the pavers so much that the small stones are exposed, which chips off and fall into the pool.The pool water constantly has a high calcium hardness level, which I would not be surprised if it is caused by erosion of the Quantum Stone coping paver leaching into the pool water.

If you are considering using Quantum Stone, I would strongly suggest that you do your homework carefully and see if you can inspect some installations that are at least 5 or preferably 10 years old and to see for yourself how it performs over the long term. I am so fed up with my Quantum Stone, and have just finished weeding the pavers yet again. I have put up with them for too long now and I am seriously considering pulling them up and replacing them with something more reliable. A friend installed their pool the same time as mine, and their pool pavers look as good now as what they did when they were first installed.
1

3 years ago

review by Fritznsauce Q.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We had a pool installed in November last year and worked with a great company who gave us a choice of what Pool Coping we wanted to have. We decided to go with Quantum Stone because we wanted to support a local business in SA and also thought the price was reasonable. We ordered pavers to match the pool coping and our pool coping was installed in December with us greatly anticipating a great Xmas, New Year and then childrens birthday parties in Jan all being centred around our new pool. Unfortunately there was a problem with two stone pieces on the corners not fitting and we were advised that as well as having 5 pavers short to finish the pool coping, that they needed to make a new mould for the corner pieces. We were very disappointed, given we had now lost the Xmas/New Year around the pool deadline, but understood that we would have to wait 2-3 weeks for a new mould to be made given the Xmas break for most businesses. We were promised by the owner himself that as soon as it was received in early Jan, they would prioritise making the stone pieces to complete our pool. Well mid-Jan came and they had only just paid for the mould to be sent all the way from Melbourne to Adelaide so despite paying for it, it would take up to a week to be received (apparently it was coming via carrier pigeon). Then when they received the mould in late Jan, they needed to make another mould before they could pour the stone and the person who made the second mould, only worked on weekends. They then said that they may send the master mould back to the Melbourne company to make the second mould so it would be quicker for us. If not, the person who could make the second mould, would definitely be in that weekend and would do it so it was no more than another week away! Then the same story the next week - may send it to Melbourne to make it quicker etc. etc. (obviously not much happened the previous week or weekend). The following week they had the second mould but still hadn't poured the stone to make the missing corner pieces, but that was a priority and would occur by the end of the week!!! Well it is now the following week and still no missing corner pieces, no finished pool coping and no deadline. Nearly two months after the pool coping was installed, we are still living in a building site with pallets of pavers that we can't put down because the pool coping isn't finished and we can't get the lawn replaced until the pallets are out of the way. To add insult to injury, they overcharged us $200 on my visa card for the pavers that we bought, for no reason at all and it took a week of 3 phone calls and a call to the owner to be re-imbursed for my own money where there was never any dispute that they had overcharged us. So all I can tell you is to tread very, very warily when dealing with this company. If there is no paving business left in the country but them, and you just have no choice but to deal with them, check your accounts very carefully and be ready for a very bumpy ride of constant lip service, lame excuses and the complete inability to deliver absolutely nothing at all!!!
1

3 years ago

review by Aggrieved Mother

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We searched online and found that this business has an active Facebook page with 94 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers.
3

by Smart.Reviews

Quantumstone.com.au Review

Pavers Adelaide Quantum Stone manufactures Large Format Driveway Pavers Pool Coping Steppers Borders Garden Edges Please call 08 8307 8400

Quantumstone.com.au Customer Service Contacts

No contact details for this company.

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