quaytickets.com

Had a gift certificate to rebook a show cancelled due to Covid 19. When I rebooked the show, I used my certificate, however, the full amount was still taken from my bank account. None of the phone numbers provided allow me to contact them, and I am still waiting for a reply via email after being told to send my order number 2 weeks ago to rectify the issue. Aggravating as I am on maternity leave and have little money to spare, especially not £120

Very poor service takes ages to contact them via phone and it’s not a free number. Still awaiting a refund from them 8 weeks on and then apparently they do not refund their fee even though they were unable to provide a service. Avoid at all costs.

Good Evening, I would sincerely like to thank a lovely Customer Service Agent called Hannah, she was an absolute professional delight. I was having problems booking Mike Sweeney’s Extravaganza, I was having trouble with my bank card. Hannah was a true star reserving seats for me, my Dad and Uncle. She called me several times to make sure I knew what was going on and to assure me that I had secured the seats.A great Ambassador for Quay Tickets, my many thanks to you. Caroline, Glasgow

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