Cupcakes Delivered Next Day in the UK Rachael039s Kitchen

4.6 / 5

Cupcakes Delivered Next Day in the UK Rachael039s Kitchen

4.6 Great
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4.6 / 5

Trust Score

4.7

Reviews

4

Social

5

Featured

4.5

Technical

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Reviews Analysis

29

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Rachaelskitchen.co.uk Review

Send beautiful handmade gift cupcakes - we have over 40 flavours to choose from and send all deliveries in gift packaging Next day delivery available across the UK Place your order by 4pm for next day delivery Personalised cupcakes available including Photo Cupcakes and Logo Cupcakes

Rachaelskitchen.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:45 AM

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Rachaelskitchen.co.uk Reviews & Complaints (29)

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delivery 5 /5

price 4 /5

quality 5 /5

customer service 5 /5

on-time

Ordered these to be delivered to my little brother who had just finished his university exams ... was dubious about sending perishable goods in the post but they tipped up in immaculate condition (and It was chucking it down on delivery day) would definitely order again
5

3 years ago

review by Mia Ciok

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

i received cakes all in one piece and the other order for mum in law she was thirlled with her gift
5

3 years ago

review by Christine Blake

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I placed two orders during the lock down period for family birthdays. Each time I was able to speak to Rachael's Kitchen on the 'phone to discuss my orders and delivery time. It was the personal touch that I appreciated. The staff were very helpful, supportive and very pleasant and bent over backwards to ensure everything would arrive on time during a very pressured time for them. Wide choice of cupcakes and offered a gluten free choice. Totally delicious. Thank you to Rachael's Kitchen for excellent service.
5

3 years ago

review by X. O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The website was really easy to order from with lots of delicious choices, I picked 12 cupcakes of my own choice - when they arrived, they were packaged beautifully - A gift for my sons 22 birthday in lockdown, our family of 5 absolutely loved them ...they looked and tasted amazing! Would definitely recommend and will purchase them again as birthday gifts to send out instead of flowers.
5

3 years ago

review by Jennifer Goodwin

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My friend lost her Gran during lockdown due to complications. Being unable to see her, I sent cupcakes. Always make her smile with these. Fighting with her mum over the flavours. Third time I've ordered from Rachael's Kitchen with happy results everytime.
4

3 years ago

review by S. Y.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I wanted some gluten free cup cakes delivered on my daughter's 40th birthday as I couldn't be with her in lockdown . The delivery date available did not coincide with the actual birthday so I did not proceed with the order .Rachael contacted me personally to ask if I had a problem . When I explained she arranged for the cakes to be delivered on my daughters 40th birthday. I thought the customer service was outstanding and I understand the gluten free cup cakes were delicious and a great hit with my daughter and her family.
5

3 years ago

review by Elizabeth Boyd

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I loved the idea and my mum for her birthday whilst in lock down lived her cupcakes. Would definitely buy again **
5

3 years ago

review by Lynda Whittle

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered cakes for my sons birthday they arrived on time even got a text on the day giving me a time slot when they arrived they were well packaged to keep them fresh the cakes were beautiful and tasted gorgeous son was delighted with them thank you
5

3 years ago

review by U. G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was send a gift by someone from you, I was so excited pressed with the product and pr sensation I sent one to someone else.
5

3 years ago

review by X. A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Problem first time I ordered but spoke to Lucy who sorted everything and, true to her word, arranged a new batch for delivery next day. Chocolate selection delicious I then ordered a mixed selection and these were delivered on time and were also lovely. Would recommend them based on not just the taste but excellent customer service
5

3 years ago

review by Diane Olufsen

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have already sent you an email complaining about the way the cakes were delivered, they were left on a pavement by the courier photoed and then disappeared, they were a gift and never recieved very poor service
2

3 years ago

review by Carl Mccabe

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I always order cupcakes from Rachael's Kitchen for family and friends on special occasions. The quality and service is exceptional.
5

3 years ago

review by S. V.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered some cupcakes to be delivered to my daughter and her boyfriend's family where she was staying during lockdown. Order was taken and delivered on time, beautifully presented, tasted delicious and very much appreciated.
5

3 years ago

review by G. L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I would normally make my own being an avid baker but in lockdown when taking them round wasn't possible these guys were a good option. I had ordered brownies from elsewhere for a friend a few days prior - the website was clunky and they didn't arrive on time. But with Rachael's the transaction was super easy, the selection was good and the prices seemed more reasonable than most - still too much for cupcakes (almost £40 for 12) hence only 4 stars but hey! I received a shipping notification and knew exactly when they'd arrive. They were delivered on time and in perfect condition.
4

3 years ago

review by Elaine Bramall

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

yes definatley purchase again ,and absolutley lovley brought 2 boxes one for mum in law she was pleased with surprise arrived well packed and really tasty happy customer
5

3 years ago

review by Christine Blake

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I would definitely recommend Rachel's Kitchen they are lovely cakes but, not all are fresh we had a box of 12 as a present and I sent a box of 6 for a Easter present they were beautiful and we were all pleased and amazed how lovely the cakes were but, at least 2 of the cakes in each box were not as fresh as the others but saying this I would order again and have given her card to a colleague
4

3 years ago

review by I. M.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I sent Easter cupcakes to my family as we were unable to get together this year because of Covid-19. They loved the cupcakes!
5

3 years ago

review by Amanda Neffgen

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Cup cakes as described were delicious, arrived safely all in one piece and on time. Would recommend and will order again when occasion arises.
5

3 years ago

review by X. X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I live in the US, so I didn't have a chance to actually go and visit Rachael's Kitchen before sending treats to my friends. They have always been beautifully arranged and based on the personal reviews, delicious! Always a really great treat to send my friends across the pond.
5

3 years ago

review by Katie M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

In these strange times Rachael’s Kitchen safely delivered 6 delicious cupcakes for my mum’s 70th birthday. I saw a photo of them and mum said they were perfectly wrapped and tasted delicious. Thank you
5

3 years ago

review by O. P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Rachaelskitchen.co.uk Review

Send beautiful handmade gift cupcakes - we have over 40 flavours to choose from and send all deliveries in gift packaging Next day delivery available across the UK Place your order by 4pm for next day delivery Personalised cupcakes available including Photo Cupcakes and Logo Cupcakes

Rachaelskitchen.co.uk Customer Service Contacts

No contact details for this company.

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