redbox.com

3.4 / 5

redbox.com

redbox.com
25 Reviews
3.4 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.4 / 5

Trust Score

1.9

Reviews

3

Social

5

Featured

5

Technical

Is redbox.com legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Business is mentioned on Wikipedia
  • Linkedin account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • We found several negative reviews about this site
  • Instagram account found but audience is small
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

25

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

You have to be an authorized business owner in order to use this feature.
Travelocity travelocity.com
1 review
5 5

Trust score (5/5)
Viviscal viviscal.com
1 review
4.9 4.9

Trust score (4.9/5)

Viviscal Hair Growth and Hair Care Program includes hair growth vitamins and a complete range of products that promote thicker fuller looking hair

Cuemath
cuemath.com
170 reviews
4.9 4.9

Trust score (4.9/5)

Cuemath is an after-school online Math program for KG to 12th-grade students. We are: STEM Accredited | Present in 20+ Countries | Certified by Grant Thornton | Backed by Capital G. Our Teaching Methodology consists of a Unique Approach that combines 1:1 / Group instructions with engaging puzzles, Interactive Visuals which help teach math as intuitive logic, and Self-paced learning for your child

lira.hu lira.hu
1 review
4.9 4.9

Trust score (4.9/5)
amplifi.com amplifi.com
1 review
4.9 4.9

Trust score (4.9/5)
antiquefarmhouse.com antiquefarmhouse.com
20 reviews
4.7 4.7

Trust score (4.7/5)
gaffos.com gaffos.com
11 reviews
4.6 4.6

Trust score (4.6/5)
The Armory the-armory.com
3 reviews
4.6 4.6

Trust score (4.6/5)

Splash Page DO NOT EDIT

liferenew.com liferenew.com
1 review
4.3 4.3

Trust score (4.3/5)
lafurniturestore.com lafurniturestore.com
57 reviews
4.3 4.3

Trust score (4.3/5)

Usually stable businesses have more than 5 authority websites mentions, this one has 10 authority websites mentions and 0 mentions in other websites

Based on 528 reviews

Smart.Reviews

3.4

25 reviews

Knoji

4.3

68 reviews

Mamma

3

153 reviews

Sitejabber

2.23

141 reviews

Trustpilot

1.4

141 reviews

Redbox.com Review

No description for this company.

Redbox.com Customer Service Contacts

No contact details for this company.

Share the company's rating

Share Preview

loading

Is this your company?

Access SmartReviews free tools for businesses and start getting closer to your customers today!

Last update: Wed, Mar 9, 2022 1:53 AM

  1. Smart.Reviews
  2. Categories
  3. After School Program
  4. redbox.com

Write a review

Point: Average

Review redbox.com

Photos of you review

*Supported files .jpg, .gif, .png, .webp

Redbox.com Reviews & Complaints (25)

Filter reviews by tags

delivery

price 3 /5

quality

customer service 3 /5

on-time

Literally on the phone at this very moment having a repeat conversation because I am being read the same scripted lines repeatedly without actually getting help. What a shame and the customer service is definitely lacking customer service. Being told there is no other number to contact and excuse after excuse when I ask for a supervisor. I can guarantee after this experience and the price i just paid, i will not be using red box going forward. I do agree, it is about the principal behind it all and this is in no way shape or form right at all.
1

3 years ago

review by lianne f.

Charged me 30 dollars for a late fee for a movie that was made in the 80's waste of money. I would rather just use Amazon prime never again am I using Redbox. Also they have a terrible movie selection
1

3 years ago

review by Conner h.

I just want to say that Redbox is doing a great job, Considering all the competition today with streaming services you still provide affordable NEW movies at a reasonable price. I will always remain a customer and I hope Redbox has a successful future. I appreciate your new representatives on chat they are providing excellent customer service. Customers I recommend using chat for quick and professional resolution. Sincerely Sharon Godwin
4

3 years ago

review by Sharon G.

Rented two movies Sunday and one played fine and the other one messed up in the middle and at the very end. Had this problem twice before... Needless to say we never saw the end of it. Called customer service and had a hard time communicating with them. Did not speak good English. They were nice but it was so frustrating so I just said "never mind" I don't think I'll rent from them again. Fort Valley, Ga. CVS Redbox.
1

3 years ago

review by Trish H.

Redbox charged me 6 times in one day... they took a purchase of $3.82 (two terrible movies) and then proceeded to charge me 3 more times of the same amount... then to top it off they charged another. 63 cents for no reason... all within an 8 hour period... called redbox's hotline and was not helped in no way shape or form... tried a conference call with my bank and redbox but... redbox hung up. I've spent almost 2.5 hours on this today... redbox is terrible. And I wouldn't go out of my way to make this comment of I didn't think it was worth it...
1

3 years ago

review by Aaron P.

Rented 2 red box movies returned them the next day. 17 days later they charge my account 63.50. Called to get my money back, they basically accused me of lying and had no empathy on the outrageous amount charged for 2 movies that were not even worth the 2.75 initial rental fee. i am completely disgusted. $#*! you Red box. Your customer service sucks ass and I will never rent from you again.
2

3 years ago

review by Dina M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

idk how I manage to return dvd boxes without the dvd inside lol only me, but for whatever I need every time I call I have wonderful service with red box, plus they have given me free dvds even when it is my mistake great company great attitude
5

3 years ago

review by Charlene T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

literally on the phone at this very moment having a repeat conversation because I am being read the same scripted lines repeatedly without actually getting help. what a shame and the customer service is definitely lacking customer service. being told there is no other number to contact and excuse after excuse when I ask for a supervisor. i can guarantee after this experience and the price i just paid, i will not be using red box going forward. i do agree, it is about the principal behind it all and this is in no way shape or form right at all.
2

3 years ago

review by Lianne F.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Do not rent from redbox ,said I didnt return my movies and charged me 66.00 for 2 crappy movies I did return them but they said that after 17 days they consider movies as sold , I returned mine in 15 days !
1

3 years ago

review by Linda C.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Sorry Red box, but you're not ready for On demand streaming services. I started to watch a free movie that I was given due to another Red Box on demand glitch, and 1/2 through the movie it started to buffer and freeze. This went on for about 1/2 hour until I gave up. Then I called the On Demand problem number and after 10 minutes, I was disconnected. Red box is not ready to compete with other streaming services who have figured out the process.
2

3 years ago

review by Wayne S.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I rented two DVDs and returned both movies the next day. A few weeks later I get charged for 37 dollars. I contacted customer service and was told only one of the two movies was returned. I know I returned both. I asked if it was possible the bar code wasn't read and was told that a technician checks the entire machine and that it wasn't there and hasn't been rented since so I must still have it. I do not still have it. He said there's nothing they can do so now I have to eat $30 for a crappy movie that they have and will continue to rent and make money on. Reading other reviews, it's apparently a common scam Redbox is pulling, because how can you prove otherwise? Never using Redbox again.
1

3 years ago

review by Sam S.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

This is the third time that this despicable company overcharged the fee on my card. I rented the movie less than 12 hours and returned it, and when I looked at the receipt, the charged me extra night. EVERY TIME i rent, they will do this hoping that I would not look at the receipt. Be careful with this company. They should be criminally prosecuted.
2

3 years ago

review by Olie P.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I had my credit card stolen I've never used Redbox in my life. I have reported it with my bank and with them. I asked for a refund and they refused to give me my money despite the fact that the bank told me to contact the vendor. Then in the last month they have attempted to charge my card twice for $72.29. I have asked them to stop trying to charge my card and that they are trying to steal from me and that the original transaction was fraud I was out on hold for 20 minutes because I asked to speak to a supervisor. This company is trash. If u like ur money don't use them.
1

3 years ago

review by Maya B.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Charged me 30 dollars for a late fee for a movie that was made in the 80's waste of money. I would rather just use Amazon prime never again am I using Redbox. Also they have a terrible movie selection
2

3 years ago

review by Conner H.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I've used Redbox many times, and I've watched lots of good movies from it. I wish that they had a better selection of older movies, but I can understand the demand for new titles. It doesn't cost too much and sometimes there are coupons, so I'd say it's definitely worth using. I haven't had much trouble with dvds being scratched or damaged. I don't think Redbox is as good as Blockbuster, but since there are no Blockbuster's around anymore, Redbox works well enough.
4

3 years ago

review by Katie S.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

We rented a movie and Redbox says it wasn't returned. It was. They are charging me $37 for this USED movie. I questioned how they can charge me this price for a used movie and they charge you daily up to the maximum amount, roughly double it's value new. I questioned if the particular Redbox was sold out of this movie and ongoing issues with the box...they state a technician will look at it (this isn't true, just a response to me questioning ongoing issues with the machine). Customer service is rude. The supervisor literally was raising her voice and cutting me off. She did not give me valid information. I'll be disputing with my bank. BEWARE! They will try to take your money, this movie was returned!
1

3 years ago

review by Lynn P.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Looked up location to drop movie off and when I arrived there was no redbox. Called in cop to a redbox representative to let them know I don't wanna be charged another night. After being on the phone for over 10 min she let me know that she couldn't stop the charges that night. Said best she can do is have me call back the next day so they can refund me the money. Immediately became at any convenience considering I've been on the phone for 15 + minutes. Isn't the 1st time I've had issues with redbox. All they do is try to throw promo code at you. I tried to get a couple promo codes for my time lost throughout the night. Lady said the best you can do is one. I let her know don't even bother you just lost a redbox customer.
2

3 years ago

review by Andrew R.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have been a renting member of RedBox for over 10 years although not as much recently. I am 58 years old, and now ill with cancer, and thought renting a video might lift my spirits. When I went to return one of the 2 videos I rented, I could not find one of them in the car. It either fell out of the car or was taken from the car. So out of over a 100 movies rented from Redbox, and never having failed to return one, I was charged almost $36. IT DIDN'T MATTER THAT I HAD CALLED THE DAY AFTER I RENTED IT TO EXPLAIN THE SITUATION. I was told that after 17 days of rental fees, I would be charged a final fee (the $36 fee above). I could buy the video and replace it for about $20. So I am being punished like a small child by being charged $36. Either way, Redbox put be on hold multiple times, both the day I lost it, and 17 days later when I was charged. I was told the first time I called that they were hopeful that a compromise could be made in the charge. The second time I called, like I said, after putting me on hold multiple times, that their system is automated, and nothing could be done. WHY PUT ME ON HOLD WHEN YOU ALREADY KNOW THE OUTCOME.... no deal! I feel abused.
1

3 years ago

review by Victoria H.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Don't honor promos - customer service either unavailable or unhelpful. Even when I've contacted customer service to ask them to fix their error, they say they will and don't. Disgusting
2

3 years ago

review by Buggy M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

It started off ok got alittle better turned out its a life time movie with no real ending or if theres another part but lucky it was free I wont watch again. What is life time movies doing at redbox come on not fair
2

3 years ago

review by Movie L.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Load more reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 10 authority websites mentions and 0 mentions in other websites

Redbox.com Review

No description for this company.

Redbox.com Customer Service Contacts

No contact details for this company.

Share the company's rating

Share Preview

loading

Is this your company?

Access SmartReviews free tools for businesses and start getting closer to your customers today!

Sign in to write your review

You’re moments away from writing your review.

Sign in

or sign in with

Facebook Google