3.3 / 5
Trust Score
3
Reviews
1
Social
5
Featured
4.5
Technical
Is resumebuild.com legit?
- Many trusted websites are linking to this site
- The SSL certificate is valid
- This website has existed for more than 3 years
- We found several negative reviews about this site
- Facebook account found but audience is small
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
5
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 13 authority websites mentions and 0 mentions in other websites
Based on 271 reviews
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Resumebuild.com Review
Online resume builder that will land you jobs Choose from our pre-built templates make a personalized resume in minutes and land your dream job
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Last update: Wed, Mar 9, 2022 2:09 AM
I didn't even USE this website for the 2 days (09/04, 10/04/19) that I got charged $83.00 and I was refused any refund, adjustments or pro rata billing by resumebuild.com.
This is how I got robbed by resumebuild.com :
1. I was NOT sent an email with Reminder, or option to Cancel nearing the conclusion of the 1 week paid trial.
2. I was NOT advised of Start Date of $83.00 monthly subscription.
3. I was NOT advised in any form (email, writing, via their website) when $83 was taken out of my account. No invoices.
4. Very sneaky... this information was also not available for me to view on resumebuild.com in the form of:
- Reminder on the website eg notification when I log in (eg: your 1 week trial ends on 08/04/2019 and you will be charged from ... have been charged on ... and how much)
- Nor is this information available if you look for it under My Account. Absolutely NOTHING, no dates, no information, no options, just misleading RUBBISH.
5. I spoke to few reps from resumebuild.com via email, and ended with (Nicholas Cohen) who told me the date I joined and date I canceled (after I requested this) as this information could not be found on their website at all. But he didn't even apologise or explain how their website offered little or no information for the end user, he just rejected my request for any refund and told me they offered NO BILLING ADJUSTMENT for the 2 days I got charged $83 AUD (for not even visiting their website).
6. The way I was treated and the way things got handled, is obvious this website is designed to profit from you not making an informed decision. They offer NO REMINDERS, EMAILS, or DATES, NOTIFICATIONS, INVOICES, via writing or on their website, or under the my account that you are about be charged, you will be charged or that you have been charged.
I paid in total excess of $90 AUD for using this website within a 1 week trial!!!
I was not offered any CUSTOMER SERVICE, PRO RATA BILLING, BILLING ADJUSTMENT, UNDERSTANDING or REFUND. resumebuild.com took $83 out of my account and I was just expected to go away.
To them it is okay to take money from people even when they haven't offered any goods or services, while they keep you in the dark to prevent you from making an informed decision, and profit from taking your money from your bank account monthly. Can you just imagine if this (auto deducting without email notification, invoices) went for months?! This website with its lack of customer service is a seriously a bad design, misleading money eating machine waiting to suck you dry and I warn all to BEWARE!!!
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
When you contact their technical support they reply back saying that it's working fine on their side!! Which sounds likes a silly excuse IT folks use when they cannot reproduce a bug!! What about my side, how do I get it to work there!!
They tell you to download it only in pdf even though there's an option for word!
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 13 authority websites mentions and 0 mentions in other websites
Resumebuild.com Review
Online resume builder that will land you jobs Choose from our pre-built templates make a personalized resume in minutes and land your dream job
Resumebuild.com Customer Service Contacts
No contact details for this company.
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3 years ago
review by Simran F.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)