rigbyandmac.com

4.6 / 5

rigbyandmac.com

rigbyandmac.com
31 Reviews
4.6 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.6 / 5

Trust Score

4.4

Reviews

5

Social

5

Featured

4.5

Technical

Is rigbyandmac.com legit?

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  • This website has existed for more than 3 years
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Reviews Analysis

31

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0

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Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites

Based on 374 reviews

Smart.Reviews

4.6

31 reviews

Mamma

5

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Rigbyandmac.com Review

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Last update: Wed, May 18, 2022 1:10 PM

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Rigbyandmac.com Reviews & Complaints (31)

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delivery 4.3 /5

price 5 /5

quality

customer service

on-time

I recently had a virtual shopping trip which produced some wonderful presents for my family and morale boosting morsels for me. As usual the service was exceptional. I can’t wait for Dulwich Trader to be open again!
5

3 years ago

review by X. K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Item looked alot smaller than in brochure, i paid for next day delivery and got item 6 days later, even though i stated when ordering that it could be left with a neighbour, it was finally delivered at 6pm 6 days later
2

3 years ago

review by B. W.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I haven't received the item yet because UK mail was delayed and I had to leave home to Australia for Christmas. I've had to reschedule delivery for after I'm back. However, I was helped by Matthew when I enquired about this and he did what he could so thank you!
4

3 years ago

review by Rachael Robins

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Service was very good, but it was very disappointing to find two of the six wine glasses broken.
Would it be possible to have these replaced?
4

3 years ago

review by Kevin Lunt

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Fantastic fast service - ordered lunchtime and received the next day!
5

3 years ago

review by Pamela Harvey

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have now ordered twice from Rigby & Mac, both times, delivery has been super fast, packaging is superb......I won't be going anywhere else and will be thoroughly recommending this company to many people....
5

3 years ago

review by Michelle Firmin

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Anine Sloan Paint which I paid £5 for next day delivery and didn't receive it till 2 days but I suppose at present that has to be acceptable
4

3 years ago

review by Sandra D.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I dealt with Dan Rigby and he couldn’t have been anymore helpful. I shall certainly be purchasing from these guys again.
5

3 years ago

review by X. Y.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Item arrived safely and is just what we wanted, so much so we may place an order for another one early in the New Year.
Many thanks,
Mr & Mrs N Webster..
5

3 years ago

review by Robin Webster

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered some Annie Sloan paint online and recieved 2 days later even whilst this pandemic is still on. Also a little note on my invoice made it extra special. I love little acts of kindness like that. Would definitely recommend and will purchase more in the future. Thank you x x x
5

3 years ago

review by Sara Keeley

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered received within 24 hours
5

3 years ago

review by Gary Wilson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered a tin of Annie Sloan wax and was happy with the price and offered next day delivery for a reasonable fee in my opinion, came next day as promised, packed really well and a little message saying thanks and enjoy your painting Pete
5

3 years ago

review by Pete Mccreesh

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Despite lockdown, my paint was available and supplied in a timely manner, even accounting for the Easter weekend. Also, a handwritten, personalised note inside. Excellent paint and service. Will definitely use again.
5

3 years ago

review by Q. X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered paint before 4pm on Thursday 9th April, I paid for next day delivery, the paint didn’t actually arrive until Wednesday 15th April. I emailed twice with no response. I’m just disappointed that I didn’t receive a response to my query & I was duped into paying more money for a next day delivery which didn’t happen.
2

3 years ago

review by Alexandra Mundy

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I went to a Annie Sloan Chalk Paint course and booked this through Rigby & Mac, it was great, Lucy our tutor had a lovely reassuring way about her and gave me every confidence to use the knowledge she shared with us. I have used chalk paint for a while but wanted to broaden my knowledge of the techniques and Lucy provided this information. Worth every penny and I came away feeling that I could actually start and complete projects successfully. Thank you to Rigby & Mac and Lucy
5

3 years ago

review by Jeanette Spence

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I live in the Western Isles and you don’t deliver there so I ordered it to come to my daughters flat while there on a week’s holiday. I received an email confirming my order which said I would be notified when it had been despatched for delivery i would probably get it on Tuesday. Tuesday and Wednesday came and went with not sign so on Thursday I emailed to enquire about it. The man in the depot was not available till Friday and by the time I got him on Friday to arrange an alternative drop off, the van had left and would not be back. As I was leaving on Sunday, this necessitated driving for an hour return to pick it up myself
1

3 years ago

review by Fiona Campbell

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Excellent service and quick delivery
Ordered at 2pm and received the next day at 10am
5

3 years ago

review by Janice Coggins

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordering easy, and the delivery was several days ahead of the stated day. Great service.
5

3 years ago

review by Simon Andrews

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Service was brilliant I ordered Thursday afternoon and my paint arrived Saturday morning thank you
5

3 years ago

review by Tracy L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have placed several orders of Annie Sloan paint and brushes, each time the order arrived next day it is packed really well so no worries about damaged tins. I would recommend them every time and will be placing further orders shortly
5

3 years ago

review by R. U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites

Rigbyandmac.com Review

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