Interstate Removalists - Furniture Removals Australia Roadways
3 / 5
Trust Score
3.4
Reviews
1
Social
4
Featured
3.5
Technical
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Reviews Analysis
11
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites
Based on 11 reviews
Smart.Reviews
3
11 reviews
Roadwaysremovals.com.au Review
Roadways Removals professional interstate removalists based in Melbourne We have removal trucks transporting Australia wide Contact us now on 1300 799 902
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Last update: Wed, Mar 9, 2022 2:12 AM
The price was great and the movers were friendly, helpful and very good at what they do.
I highly recommend this company!
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Once you pay you will not hear from them again.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
The second experience we $950 to have a pool table moved from wagga to Wollongong and they scheduled 3 different times to pick up the table (two with a no show, third no room in the truck) the person on the pickup end had loss of wages for 3 seperate days as there was no contact or communication. We ended up having to cancel and book with another company, we were told that 25% of the payment would be taken because of policy, although policy states if we cancel within 5 days of pickup we lose 25% (this was 10 days after first scheduled pick up) I wrote a very threatening email and im apparently getting fully refunded now, but we will see how much goes back into my account. Gave them two chances and both times they were so quick to take your money but terrible and very unreliable service!!
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Because the quote was such good value for money, I did not expect the service to be as good as it turned out to be. I was pleasantly surprised! The level of service at every stage of the process was fantastic -from providing a prompt (and very reasonable) quote, to great communication (by phone and email), and finally, to the efficient and fantastic way the guys treated the furniture, I am very, very happy that I serendipitously stumbled upon this company. Apparently, this company has new staff which would explain the previous negative reviews.
The office was an absolute delight and I would like to thank her and commend her on her incredible patience with me and my family! (She knows what I mean!!!).
To conclude, I just cannot fault this company and its service and I highly recommend them to anyone planning an interstate move. The fact that they are Australian-owned is an added bonus.
Very efficient communication. Lanie responded to all my queries promptly and professionally. The movers did a wonderful job of packing very fragile things such as a terrarium and everything arrived in one piece in one day! I had expected it to take 3. The price was also the best quoted to us - I had contacted several other companies.
I really can't fault any aspect of the move.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
I will never use their service to move my things again. Roadways Removals is a very irresponsible moving company and has a bad customer service.
Irresponsible, bad service
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
When I rang [name removed] at Roadway removals & told him about my prior experience, he guaranteed me my furniture would not be shuffled around, would stay on one truck, be last on the truck and first off the truck, he also said he is organising his best driver for this. Thank you to [name removed] in the office (so kind & friendly), to [name removed] the driver, all arrived safe and sound. I rang for quote as all my stuff was packed in Perth, was just awaiting new rental address, as soon as I had my rental and rang it was organised and here within the week... THANK YOU SO MUCH....
the friendly service, reliability and regular contact with the actual truck driver, to see how far he was away.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites
Roadwaysremovals.com.au Review
Roadways Removals professional interstate removalists based in Melbourne We have removal trucks transporting Australia wide Contact us now on 1300 799 902
Roadwaysremovals.com.au Customer Service Contacts
No contact details for this company.
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A2B Movers completed the relocation. The guys were on time, extremely friendly, helpful in assisting to place all of my belongings as directed, and even helped re-build my furniture. Very easy to communicate with throughout the whole transit process. Nothing was damaged- in fact they wrapped everything in their own blankets for transportation and delivery. They were aware of all of my belongings.
I would have no hesitations in recommending Roadways Removals or A2B Movers.
3 years ago
review by Tamara A.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)