4.1 / 5
Trust Score
3
Reviews
5
Social
5
Featured
4.5
Technical
Is roomtogrow.co.uk legit?
- Many trusted websites are linking to this site
- The SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- Instagram account found with large audience
- Linkedin account found with large audience
- We found several negative reviews about this site
- Business not mentioned on Wikipedia
- Pinterest account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
31
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites
Based on 169 reviews
Smart.Reviews
4.1
31 reviews
Mamma
4
121 reviews
Trustpilot
2.3
17 reviews
Roomtogrow.co.uk Review
Shop Room to Grow leading Children039s Bed Furniture accessory specialist Feefo Trusted Service Award 2020 Price Match Free delivery Available
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Last update: Wed, Mar 9, 2022 3:45 AM
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Very upset and very disappointed little girl. We shipped the desk to Spain at our own expense as we live there, so now have to look forward to trying to get this company to send all the missing items to our address in Spain..........
Really really shoddy and I'm sure getting the missing parts to Spain shouldn't be but will be a huge nightmare .....
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
The missing screws for the bed are taking more than 2 working weeks to arrive, still no idea when and if they will arrive. The bed bits are blocking two rooms in the house and are a hazard. We had to completely unpack everything when searching for missing screws. I would have expected to be offered to return the incomplete bed delivery and sent a new one, that would have taken less time. The help line is not answering our calls and we are not re-assurred or provided even with an estimate delivery date to complete the order we were fully charged for 3 weeks ago.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
When I called to explain this and that wasn't the day I had booked I was told they can call me 1 hour before getting to my house and then could leave it in a safe place - all of this meaning I could get my husband there. Not ideal but a plan.
However the reality was: One missed call, no voicemail at the exact time they were at my house and then they left the bed in the pouring rain!
It was outside my house for nearly 3 hours! The box was soaked and a few bits of the white paint on the bed are damaged as a result.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Eight days (5 working days) after placing my order I called to enquire as to if there was any update on expected delivery. This was a Monday, and I was told that it would be delivered by the end of the week. On Friday (day 12) I had heard nothing so called again, and was told the delivery company were hoping to get to me at the beginning of next week. I was then called back and told that they hoped to deliver the middle of the next week. On Monday I received a call at 4 pm, saying that they would deliver between 1 pm and 4 pm the next day! I work part time in a very flexible job, but think it's a bit unreasonable to give someone less than 24 h notice and expect them to be able to stay at home!!! I could arrange it with work that I was home by 2 pm, but this was not sufficient and they would not attempt delivery. I live 3 miles off the M4 between Cardiff and Swansea, so hardly the middle of nowhere, but was then told the next time they might be able to deliver is the following week!!! This would be ~23 days after I placed my order. And if the process is the same and I am called at the end of one day expected to be at home the next with no flexibility in the timing of this, the outcome may well be the same. I'm suspecting that I may never get these beds that I ordered unless I am able to clear my diary and wait at home for a week in anticipation, and am running out of explanations to my daughter. Very disappointed so far.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites
Roomtogrow.co.uk Review
Shop Room to Grow leading Children039s Bed Furniture accessory specialist Feefo Trusted Service Award 2020 Price Match Free delivery Available
Roomtogrow.co.uk Customer Service Contacts
No contact details for this company.
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3 years ago
review by Lisa Welsh