ROX

4.6 / 5

ROX

4.6 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.6 / 5

Trust Score

4.4

Reviews

4.3

Social

5

Featured

5

Technical

Is rox.co.uk legit?

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  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
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  • Linkedin account found with large audience
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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

43

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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5 5

Trust score (5/5)

Find the most precious Diamond Jewelry at Gemone diamonds. If you want an outstanding and eye-catching piece of jewelry, Gemone Diamonds is the name you should vouch for. Gemone diamonds has a variety of natural Diamond luxuries like engagement rings, wedding rings, promise rings, earrings, bracelets and hip-hop jewelry at rock bottom prices. The best thing is that from any location in the world, you can spice up your style with the excellent products from Gemone Diamonds.

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Trust score (5/5)

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Trust score (5/5)

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Trust score (5/5)

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5 5

Trust score (5/5)

Signet rings seal engraved with crests arms and other heraldic devices as well as masonic school military and other designs Un-engraved classic ladies gents signet rings also available

FASHIONPHILE fashionphile.com
5 5

Trust score (5/5)

BUY SELL and CONSIGN used designer handbags and other accessories online with FASHIONPHILE Buy Online

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Trust score (5/5)

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Based on 973 reviews

Smart.Reviews

4.6

43 reviews

Knoji

3.7

8 reviews

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5

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Trustpilot

4.8

822 reviews

Satisfied

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Rox.co.uk Review

ROX the award winning British luxury jeweller Diamond engagement rings designer jewellery and luxury watches Glasgow Aberdeen Edinburgh Newcastle Leeds

Rox.co.uk Customer Service Contacts

42/43 Argyll Arcade, Glasgow, G2 8BG

0800 0124 363

Last update: Wed, Mar 9, 2022 12:05 AM

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Rox.co.uk Reviews & Complaints (43)

very pleased with my order. delivery and packaging excellent
5

3 years ago

review by Alex Strathdee

Great service from the team at ROX. I ordered an engagement ring while on lockdown for the Coronavirus and the assistance I received on WhatsApp was fantastic. Great service, highly recommend.
5

3 years ago

review by customer

Ordering was very straight forward. Delivery as within a few days .items were lovely.
5

3 years ago

review by Mrs Sarah Gillon

Fast and efficient service and beautiful jewellery.
5

3 years ago

review by Christine Scott

What great customer service in such difficult times. The item is truly superb!
5

3 years ago

review by Paul Fosterjohn

Excellent customer service.however i did ask for my item to be gift wrapped which it wasn't. Apart from that good service.
5

3 years ago

review by customer

Purchased a watch online but was not advised if this had been registered prior to dispatch (which should have been the case). I have since asked if this has been completed but am still waiting on the response. This may have swayed my decision between 3/4 stars.
1

3 years ago

review by Lorraine

First time ordering from Rox and was very impressed with the service, The speedy delivery, the 0% finance and the beautiful ring! Thank you
5

3 years ago

review by Christine Fitzpatrick

Very helpful staff have bought many items from this shop and always had a lovely experience
5

3 years ago

review by Mr Redmond

Love the product and Love the service I always get from the staff, not much else to be said. Quality product and staff!
5

3 years ago

review by Chloe

Great experience and very helpful, will definitely be a returning customer.
5

3 years ago

review by JB

Purchased online, from start to finish Cloe and Petra were great responding promptly to queries and after i had purchased i noticed cheaper elsewhere, they had no problems refunding the difference. Because of their professionalism i will definitely recommend ROC to family and friends
5

3 years ago

review by Jason

Absolutely first class customer service from Rox, an email enquiry led to a smooth on line purchase on the Good Friday Bank Holiday, followed by super fast delivery the next day. The assistance and communication from Chloe was superb and a massive thank you to her and Rox for outstanding service.
5

3 years ago

review by Phil Bell

Ordered a matching 3 piece set with gift wrap for a 30th birthday present. Delivery was super slow which is understandable considering the current situation. However only one of the 3 items were actually delivered, in the wrong box which was very scuffed and was not gift wrapped. When I called to enquire it took a while to reach someone, again this is understandable. When I got through I was advised that the 2 missing items were not delivered because they were not in stock, despite being available for me to order and pay for via the website. Very disappointed that I was not advised of this as I did not have the opportunity to order an alternative gift and couldn’t gift the one item that I did receive.
2

3 years ago

review by Sarah Millar

Beautiful packaging and excellent quality. Very happy with the time taken too
5

3 years ago

review by Laura Gloria

Absolutely first class service from point of order to delivery. Special mention to Lora in the Newcastle branch.
5

3 years ago

review by Michael Meaney

Product ordered for my wife’s birthday which was today— money taken from my account but nothing received. I’ve left a voice message and sent an email asking for information but heard nothing so very disappointed — and so is the wife..
2

3 years ago

review by customer

Ordered a sale item from the web to then be emailed to say this item had been purchased in store and the web was out of date. Disappointing to say the least, you would think that these systems wpuld be linked.
1

3 years ago

review by Scott Allan

If it wasn't for me signing onto my account I wouldn't of been notified any other way that my purchase was cancelled. *Edited* No there was not an email sent to me junk, spam or inbox..thank you very much!
2

3 years ago

review by Joanna Fowlis

Excellent online facility. Bought an item and it arrived the very next day at no extra charge. Item was exactly how described and went down a treat with the Girlfriend. Earned myself some extra brownie points. So thanks ROX for the great service.
5

3 years ago

review by Muzz

Satisfied

Unsatisfied

Rox.co.uk Review

ROX the award winning British luxury jeweller Diamond engagement rings designer jewellery and luxury watches Glasgow Aberdeen Edinburgh Newcastle Leeds

Rox.co.uk Customer Service Contacts

42/43 Argyll Arcade, Glasgow, G2 8BG

0800 0124 363

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