4.2 / 5
Trust Score
3.2
Reviews
5
Social
5
Featured
4.5
Technical
Is roxio.com legit?
- Many trusted websites are linking to this site
- The SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- Business is mentioned on Wikipedia
- We found several negative reviews about this site
- Instagram account not found
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
4
reviews
vs
1
AI declined reviews
20%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 76 authority websites mentions and 0 mentions in other websites
Based on 36 reviews
Smart.Reviews
4.2
4 reviews
Knoji
4
20 reviews
Sitejabber
1
8 reviews
Trustpilot
2.6
4 reviews
Roxio.com Review
Roxio ist Anbieter von CD- und DVD-Brennsoftware wie den preisgekrnten Programmen Creator und Toast Mit der DVD-Decodersoftware von Roxio knnen Sie Ihre DVDs im Windows Media Player wiedergeben Mit Roxio Easy VHS to DVD gestaltet sich die berspielung von VHS auf DVD sehr einfach
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Last update: Wed, Mar 9, 2022 12:14 AM
I am switching to Nero and I am sending Roxio 7 back. Of course there's no mention of RMA's etc on their site so I'll dispute the charge with my credit card company on the basis that Roxio did not disclose the problem up front.
Userisme.
Usually stable businesses have more than 5 authority websites mentions, this one has 76 authority websites mentions and 0 mentions in other websites
Roxio.com Review
Roxio ist Anbieter von CD- und DVD-Brennsoftware wie den preisgekrnten Programmen Creator und Toast Mit der DVD-Decodersoftware von Roxio knnen Sie Ihre DVDs im Windows Media Player wiedergeben Mit Roxio Easy VHS to DVD gestaltet sich die berspielung von VHS auf DVD sehr einfach
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When Roxio sent me the special invitation to to upgrade my Roxio CD Creator version 5 for $40 for a limited time only, I thought Roxio was offering the latest version, so on Tuesday, 19th of October 2004, I jumped on it before Roxio had a chance to change their minds.
So, I'm asking, "If do decide to still get version 7, is it possible to upgrade from this to the new one for another $40. Still considering 7.0 but not for $120 ($40 + $100-$20." Somehow this seems kind of sneaky. Watch what you are upgrading to, before you accept an offer as being a must accept. It looks like Roxio fooled me into upgrading to version 6.2, hoping I will pay another $100 to upgrade next week to version 7.0!
(sent to Roxio on 11/8/2004 4:40:09)
I've tried out your Roxio Easy CD & DVD Creator 6.2 and have found it is not for me! The Disk Copy does not like my DVD/CD Reader (all music CD's are seen as incompatible blank DVD's in version 6 -- but seen fine by other peice of software, including the EOM version 5, of Roxio) and the Sound Editor really doesn't seem any better that the $7 RIP Vinyl program I already have. The rest of the program is of little use to me, as my program of preference is still Microsoft Media Player versions 9 and 10 for most storing and burning of CDs. And, For RIPping cassettes, I still prefer RIP Vinyl. Is there a process for returning Roxio 6 and getting my money back? I have already uninstalled version 6 off my computer and put version 5 OEM back onto my computer.
(November 10th -- Roxio's Response:)
Roxio has an unconditional 15-day money back guarantee for all products purchased directly from Roxio via our online store or Inside Sales. Please contact our shipping department at 1-800-518-2432 for a refund if you purchased through one of these two methods. If you are having a problem with our software, we may be able to resolve your issue either over the phone or by e-mail. Please contact us and we will be happy to assist you. Customer Service: 1-905-482-5200 (M-F 9:00am - 6:00pm EST) Technical Support: 1-905-482-5555 (M-F 9:00am - 6:00pm EST)
After a few calls to Roxio, being given other numbers, technical support, and then for a refund, I was told that I was no longer eligible for a refund and allowing me to upgrade to version 7.0 for 6.2 for $40 after only a month of use was out of the question.
(November 24th) After thinking about it for a few weeks, I decide to post my experience all over the internet in hopes of saving other potential buyers from the same misfortune.
Do NOT buy anything from Roxio or any other company that does not sell their product in a demo form. Roxio will try to trick you into buying an old version that doesn't quite work at a discount hoping you will upgrade for $100 more. They offer a 15-day return policy, but ignore your emails during the first fifteen days. After 20 days, they will respond your new emails, by letting you know you were eligible for a refund during the first 15 days. TRY IT: Download it one day and email the day after. They'll respond, but they never offered my money back. Instead, they will wait until 20 days and email you that you were entited to a refund during the first 15 days.
DON'T BUY FROM ROXIO. THE DON'T HONOR THEIR advertised REFUND POLICY!
3 years ago
review by clydemoore