sistaglam.co.uk

4.4 / 5

sistaglam.co.uk

4.4 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.4 / 5

Trust Score

3.6

Reviews

5

Social

5

Featured

4.5

Technical

Is sistaglam.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Linkedin account found with large audience
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

16

reviews

vs

0

AI declined reviews

0%

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Based on 96 reviews

Smart.Reviews

4.4

16 reviews

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3.7

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Trustpilot

2.2

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Sistaglam.co.uk Review

No description for this company.

Sistaglam.co.uk Customer Service Contacts

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Last update: Wed, Mar 9, 2022 1:37 AM

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Sistaglam.co.uk Reviews & Complaints (16)

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delivery 1 /5

quality 1 /5

refund 2.6 /5

customer service 1.7 /5

Fast delivery quality good, but customer service on return of a product horrendous. I returned dresses over 3 weeks ago and been promised twice my card would be refunded and again another weekend passed and no refund. It’s a joke two of the dresses order were not even opened and returned with days of delivery. Just would like my refund
1

3 years ago

review by Derek johnstone

#delivery(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)

Please DO NOT order anything from this company. I ordered eight dresses in two different orders for my daughters prom. I didn't receive all the items and I returned the items I did receive within 14 days. I haven't received my refund, which is over £500! Please, please stay away from this company.
1

3 years ago

review by U. K.

#refund(1/5)

Ordered a dress for £145 and no e mail confirmation and no dress. Payment taken but no order sent out. Tried calling and e mailing no answer and had to contact my bank to try to get my money back. Aweful!!! Do not use!!
1

3 years ago

review by K. G.

Officially the worse company EVER!!! I really want to report their business! I ordered a dress from them 7 days ago and still not receive it - there is no way to contact them, no email response, their phones are not working and no surprise now seeing all of these other experiences. This kind of businesses must have penalties for their terrible service!!!
1

3 years ago

review by Ivelina Staykova

Amazing dress! I bought a really lovely elegant dress which I couldn’t find anywhere, seriously spent months shopping and couldn’t find the dress I wanted. However, Sistaglam dress is a show stopper! I will certainly shop from here again!
5

3 years ago

review by S. H.

I’ve seen plenty of reviews from people slating this company - but I’ve been really impressed with them ! Their dresses are lovely and I was refunded within days for those I chose not to keep. I will confidently use them again
5

3 years ago

review by Shirley hartley

#refund(5/5)

Poor quality dresses and expensive to return I ordered 8 dresses from Sistaglam in various sizes for my bridesmaids to try. It didn’t occur to me to check they did free returns as I’d ordered dresses from lots of different sites and never had to pay for returns before. When the dresses came the first one I opened was falling apart - the stitching had come undone and the zip was broken. They all looked quite shabby. I contacted customer services and told them that one of the dresses was faulty and that I would be returning them all due to the poor quality. They provided me with a free return label, but only for the 1 faulty dress. I told them I was returning them all due to the poor quality. Customer services replied that they don’t do free returns. I ended up paying £27 to return the dresses, as because the return address is a PO Box the only option is to return them via Royal Mail (parcel force / DPD / Hermes will not deliver to a PO Box). I paid extra for insurance as I’d read a few reviews about people not getting their money back. I have now received a full refund, but I’m still £27 out of pocket and won’t be shopping with them again.
1

3 years ago

review by Lynne Key

#quality(1/5) #refund(1/5) #customer service(1/5)

Ordered two dresses, returned dresses to address stated on their website. Royal Mail tracked shows it has been received and signed for. They are claiming dresses not received and Paypal will not refund my money. Have since reopened case and sent proof of everything including a screenshot of Royal Mail. They claim to Paypal they have not received the items. Very shoddy company..avoid at all costs. Now have to pursue repayment via my bank who will then reclaim money from Paypal.
1

3 years ago

review by Carole

#refund(1/5)

Ordered a dress from Sistaglam for £145 but the order didn’t go through. Could have been easily sorted if they had picked up the phone and communicated . Such a shame as lost out on such a lovely dress if my order had been accepted and chased up their end.
4

3 years ago

review by Q. C.

Still waiting for a refund on five bridesmaid dresses after two weeks since being returned! I’m out of pocket £360 and no response apart from an automated email so far! Don not buy from here! I am hoping paypal credit can help now as I have effectively had £360 stolen from my wedding budget :(
1

3 years ago

review by Gina Edwards

#refund(3/5)

great product but returned a dress a month ago was promised a refund a week ago still no refund they dont answer the phone and dont reply to e mails wont order again shame as they could be a good company
1

3 years ago

review by Lorna Hobden

#refund(3/5)

3 dresses ordered, 2 faulty. Customer service said to send back (encouraged me not to bother with tracking but I did, luckily). Made numerous calls (premium number) and emails once they received it but no response at all. Luckily I paid with PayPal who were brilliant- opened a dispute and because they didn't hear from them in 10 days, they forcefully took the money from their PayPal account and refunded me. Sistaglam is an appalling company-- beware!
1

3 years ago

review by Naz G.

#refund(3/5) #customer service(3/5)

I had a special event recently but couldn’t decide on which dress to buy so I bought 3! They arrived in about 3 days which was great and once I had chosen the one to keep I sent the others back to them. Returns were easy and I got my refund not too long after! Will defo shop here again!!
5

3 years ago

review by Claire H.

#refund(5/5)

Ordered two dressess from this site as i did'nt know the size. Arrived the next day. I must say the halterneck was stunning, it was exactly as it looked on the site. Only reason it did'nt give five stars is because it was quite expensive at £150 and i had to pay £6 to return one of them. I would order from this site again
4

3 years ago

review by Paula F.

I returned a faulty dress amonth ago had one emailsayi g it had been refunded when it hadn't. No reply to my emails just very rude , I'm surprised you still have a company on how you treat your customers ????
2

3 years ago

review by Nicola B.

#refund(3/5)

We found that this business has an active Facebook page with 111629 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
5

by Smart.Reviews

Sistaglam.co.uk Review

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Sistaglam.co.uk Customer Service Contacts

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