Sixt

Biggin Hill Airport Transfer
Biggin Hill Airport (IATA: BQH, ICAO: EGKB) is a general aviation airport at Biggin Hill located 14 miles or 22 km southeast of Central London. Formerly the Royal Air Force station RAF Biggin Hill specialises in general aviation, handling traffic from private aviation to large business jets.

Biggin Hill Airport Executive Car Transfers
National Executive Transfers driven Biggin Hill Airport transfers in luxury Mercedes S Class, Bentley and Rolls-Royce National Executive Transfers cars, people carriers, and limousines. A fully bespoke and luxury service driven by licensed National Executive Transfers professionals for the ultimate in safety and comfort. Aircraft travel can be a complicated and stressful affair. National Executive Transfers use the very latest technologies in order that you are waiting times are kept to a minimum. So even if your flight has been delayed, we will not normally charge you any extra for this delay.


https://nationalexecutivetransfers.co.uk/airport-transfers/biggin-hill-airport-transfer/

- Rented car was absent in Lisbon
- Customer service is awfully
- Prices is so so

Rented: MXP Milan Oct 2018. Unlike all other rental car companies Sixt does not close your account when you return the car. This allows them to make damage charges weeks or months after the return. I am now in a dispute with them over two 5-10mm scratches on the alloy wheels. This was so small along with other wear on the 12,000Km car I did not flag the issue when collecting. This is just an excuse to make an unwarranted charge. In my opinion what they are doing is fraudulent.

After renting a car at Ljubljana airport in august 2019, during check out, a scratch as been detected under the front bumper.  Not indicated during the check-in and unobservable for me at this moment even with some pictures. I declined to be responsible of this problem, and I'm sure that is a trick to increase the total price of the rent.  I expressed my displeasure but with the pressure from the SIXT manager and the stress of missing my plane I unfortunately have been forced to sign the report. I believe I'm a victim of a SIXT pudding scam... Even more I'm sure the repair won't take place and this ruse will be repeated with other customers. I'm young and I'll never use Sixt again in my life.  So now they are asking me 270€ and I don't know what to do. I really find these business practices dishonest...

What a bunch of scumbag crooks!!!! I rented a van for an evening which was only driven for a few miles and had light cargo and have been charged for a massive dent that was already there - they pointed this out to me on taking the vehicle so I assumed it was recorded. this is perhaps the most disingenuous company I've ever had the displeasure of dealing with. Please avoid these arseholes and use a reputable hire company (I only wish I had checked the endless reviews of people who have also been scammed by this company!).

I rented a car for 2-weeks from SIXT at Malaga Airport. When I returned the vehicle their representative inspected the car with a torch and said that there was damage to a door handle. I disputed this, as at worst it was a minor scuff which could be made good by car polish. I thought no more about it, then a week later I got an estimate for approx 460 Euros for the repair! DO NOT RENT FROM SIXT, they’re robbers!

Never use this company - dishonest and deceptive rip off repairs and no way to appeal. Terrible experience with Sixt in Slovenia. After the number plate was stolen (criminals slid the plate out of casing that wasn't screwed in) I am charged 6 times what I know the real price is to replace the number plate. They took 5 weeks to demand payment, only after they closed their feedback survey and are refusing any discussion. From when I picked up the car they were trying to trick me into paying extra. They are deceptive and fraudulent in their business and I have no way to appeal.

One star is one star too many. Do not use they are rip off merchants. They might seem cheap but will accuse you of damage after you return the vehicle. If you do use photograph every bit of vehicle at every angle.

Dear future customers you will be abused, let down, wound up, and then relieved of you money. If they don't rob you at the counter they will rob you when you return the car that is their guarantee....You Have Been Warned..

Rip off .com booked a van to go to France only to be told after paying that I'm their vans are not allowed to leave the country and as i prepaid i can't have my money back.I made a point of reading all the information on the website before booking and regarding EU travel it says inform them when picking up the vehicle and that i would have to pay for breakdown cover.

Your staff member yusaf is very rude and disrespectful towards people that go into the office at battlesea at one stage he said you like coffee then water or hot water or cold water he said it’s got nothing to do with the colour Of your skin

Two years ago - 2 - I rented a car in London from SixtUK at Heathrow Airport. I drove said car for a few days before finding it with a flat tyre, over 100 miles from my conference location. I contacted the company for the needed repair and waited in a local cafe for several hours, going back and forth on my cell, before they finally dispatched a service to fix the flat. Only they needed to tow the car to a shop instead of fixing it where I was - mind you, I was in a Salisbury parking lot, not the middle of the moor, so this should not have been difficult, but...the tow truck arrived, the young man informed me he didn't have the right tyre at his shop, so he'd order the right one. This very special tyre might come in within 24 hours, maybe longer. Since I was on my way to a conference, I asked for a different car, given their inability to provide tyres. For cars. That they rent. And they said they would have to bring one from London. So, I had to buy a rail ticket, schlump my bags to the station, and stand in a full carriage for the long trip to the conference, then do the same again to leave the conference several days later. Naturally, SixtUK charged me for the flat tyre. Several phone calls later, they appeared to accept that my additional expense and wasted time were fair trades for their lack of customer service and professionalism. Case closed. But no! Two years later, Inshaal Khan, SixtUK's persistent claims agent, reappeared! (Perhaps they were bored during the pandemic?) The email and phone harassment began. And it went like this: Inshaal sends a form letter; I respond. Inshaal sends another form letter, ignoring my previous email; I write a response that he also ignores. Then SixtUK decided to call, leaving messages to return their call. I responded with email and text, asking them to set up a time to call me since I don't sit expectantly by my phone and don't need to incur international phone charges by buying a new phone plan. No response. Until I get the threatening letter from a law firm in Germany! It seems SixtUK uses the somewhat questionable services of Haas & Kollegen Rechtsanwaltsgesellschaft to harass me now. (Their website is a payment service, so...) Not surprisingly, it took some time to contact them but they agreed to look into the matter. At the same time, SixtUK responded on Twitter, saying they were horrified by this whole story (aghast, I tell you!) and would look into it. They then responded with "We are unfortunately not able to access any information as this has been pass to the debt collector. May we request you to get in touch with them?" I pointed out this made no sense, to which they responded, "Based on the rental agreement you provided, we are unable to identify that this rental was passed to a debt collector. Please send us a screen shot of the letter" You do notice the outright lie here, I'm sure. But I did send an email, with yet another explanation, to which Dawn Lynch-Gibbons responds with the same rote letter I've received before, addressing NONE of the points I've noted in my communication. And now I've received yet another bill from the law firm - sorry, debt collector. This company reneged on a verbal contract - which, if not an actual breach of the law, is a breach of ethics - after execrable service. Sixt refuses to acknowledge my communications, refuses to admit fault in their response to this situation, and continues to require excessive amounts of my time and energy in response to these claims, assumedly toward my capitulating to what constitutes harassment in order to pay monies that were long ago deemed unnecessary. Disgusting doesn't begin to describe them.

Do not rent from this company. Booked and paid for a rental in Dec 2019 for a March 2020 rental in Brisbane. Needed to cancel the rental and the cancellation fee was the full price of the rental including drop off fees and taxes over $500 AUD. Contacted them 6 weeks prior to rental. They do not allow you to talk with them, only by email and quit answering your emails after they deny your a refund. Note this was during the COVID-19 crisis where all companies were being reasonable. SixT uses Eastcoast rentals in Australia to provide cars. They good cars and service but were surprised by the SIXT approace and had no influence over the policy.

AVOID. Sixt will manufacture damage to exploit their customers. They will then debit you an extortionate repair bill for a minor repair that has absolutely nothing to do with you. Clearly part of their strategy. PLEASE USE ANOTHER CAR HIRE COMPANY.

Rented car a hundred times, never burnt like i have been by this company. Did not see the fine print they only allowed 160 miles on a 4 day rental. Now what should have been a 120.00rental at all the other car counters, turned into 400.00. They got me, and they never will again, as well i going to post this same review anywhere and ever-were. Run from there counter, don't drive!!.

I booked a car from 12pm and arrived at 1pm. I was charged an extra £32 because you didn't have the car I had already booked and paid for since the car was given to someone else. It doesn't matter if this is in the T&C's, it is robbery. I paid for the car, you cannot give it to someone else if I arrive more than 30mins after the first arranged pick up time then charge me extra for a different car because you don't have the one I paid for anymore. I will not be recommending Sixt to anyone in future.

They are a bunch of scam artists. I rented a Luton van with a tail lift. When I returned the van they claimed I scratched the underside of the tail lift. This is the part of the vehicle that lays down on the ground so you can roll your loads onto it to lift it up to the truck. It is in regular contact with the ground. This is akin to them accusing me of getting a pebble stuck in the tire treads. They are now trying to charge me 1000 GBP for the "damage". I know of three other people that have similar situations. I will never use this company again, nor should you.

I arrived at the Sixt desk in Biarritz Airport to pick up a car I had booked online a month earlier. AFTER I signed the contract and paid for the car I was told that the car I had reserved was not available! and I had to accept a downgrade to a smaller car. If I did not, it would be days before my money was refunded and the excess insurance would not be transferable to another car hire company. It was also a bit late in the day to try for a car elsewhere so the choice was no choice. After accepting that there would have to be a downgrade we waited 90 minutes for a car. We spent more time in the airport after arriving than we had on the flight from Ireland. While we were waiting, several people who had been behind us in the queue were given Peugeot 308s - the car we had reserved - and other similar size cars - which were clearly available for other customers. A Peugeot 308 is billed as big enough for 5 people plus luggage. The downgrade car was a tight fit for 2 plus luggage, our 15Kg cases had to be piled up on the back seat as our hand luggage filled the boot. We were not given one of those drawings showing pre-existing damage on the car, just a scrap of paper with 'dent front passenger door' written on it. The dent was actually on the back door. It was a lovely dry, sunny day in Biarritz but the car looked like it had come thru a thunderstorm, sheets of water all over the flat surfaces and dripping wet elsewhere. We could not examine the car in that condition and lots of damage emerged when it dried off later on. Scratches and dents? Well it looked as if had been used for desert warfare by the losing side. But it didn't seem to matter as we had the excess insurance. Two weeks later we returned the car in the same condition as when we got it. It was inspected in the Sixt car park and we were told it was all ok. We were not shown any damage. We were not given any written report. We were not taken into the office to sign any claim form for the excess insurance. Despite all that, 25 days after we returned we received a demand for 205 euros for damage we allegedly caused. If the tiny ding in the photograph they sent is worth 205 euros then their 15,000 euro car has about 1,000,000 worth of damage on it. How is that possible? We couldn't even tell if it was the same car we had driven and no evidence of when or where the photograph was taken. Since then I went into my email to get the policy documents and car rental contract. They are normally emailed these days instead of paper copies. They are not there. We have not been given any document of any type relating to the car hire from Sixt even though it is illegal for them to withhold these documents. The only record that they did their business to us is the charges on my credit card for the car we didn't get and the excess protection policy that we were manipulated into not using. Sixt have decided to keep the full charge for the Peugeot 308 that we didn't get and the premium for the excess policy. There is no refund for being given the cheaper car. They are also hassling us to pay out of our own pocket for the alleged damage that the excess policy they sold us should cover. It is a pity I had to give them one star to post this review as it is way, way too high. Due to the rules of this site I cannot use the words I would like to describe Sixt and the way they operate.

Avoid! Avoid! especially if you prepay online. Our flight was delayed due to weather, plus construction at Schipol airport were we landed, another hour delay. Pick up was for twelve o'clock. Was in long line at ten minutes to 12. Got to counter 12:10. They gave the car away!. Easter weekend! Cost us 800euro for an upgraded car plus the online payment of 800 dollars. We had no choice and they knew that ( Easter weekend l.They didn't care take it or leave it was their attitude. Tried to fight it when we got home with the company we booked the car with kept saying they understood it was wrong will take care of it but they never did. We just gave up.

I accidentally cancelled something, they proceeded to charge me an extra for cancelling - which is there policy. However, I called to explain it was a mistake within an hour and they said they couldn't do anything about it. Absolutely insane! I still wanted to use the car, I just wanted to simply reverse it and was told this was not allowed at all. I am now down £214. I don't have this kind of money and it is really upsetting. It has ruined my holiday as I can't afford to get another car and I am now down £107 of money to spend on my trip.