skates.co.uk

4.3 / 5

skates.co.uk

4.3 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.3 / 5

Trust Score

3.4

Reviews

5

Social

5

Featured

5

Technical

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  • This website has existed for more than 3 years
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  • We found several negative reviews about this site
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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

28

reviews

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0

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0%

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Skates.co.uk Review

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Last update: Wed, Mar 9, 2022 9:17 AM

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Skates.co.uk Reviews & Complaints (28)

I ordered the wrong size but you exchanged them really quickly so I received the new ones before Christmas. My granddaughter is delighted with them. Thanks so much for your speedy service.
5

3 years ago

review by Jenny Z.

My son hasn't used it yet it's for his birthday in February .. Looks very cool as he would say and the service was very fast.. Bought it on the Thursday it arrived Friday afternoon.. Very pleased ..
5

3 years ago

review by Natalie Y.

I'm am shocked at how they have treated me I'm a 15 year old that worked a month to save up for my order of proto wheels, 81 customs pegs, odi grips, and some bearing spacers. Th reason I'm annoyed is because when you order wells from skate you get free bearings so when my order arrived on January 20th Wednesday 2016 the package only had the proto wheels and odi grips and the spacers and I looked at the invoice and it said to follow on the 81 customs pegs and the free bearings so I'm already annoying. Then when the second package came on the following Friday the package only had 81 customs pegs in it and again I check the invoice and it has everything scribbled out except the pegs so this means that they aren't sendin me any bearings so I can install my new wheels that I've been waiting to do for a week. So I got my dad to call them up and compain they said sorry and send some that day and on the 26 January 2016 (today) I've just opened the package and they ONLY SENT ME TWO OUT OF THE FOUR BEARINGS ARE YOU HAVEING A GIGGLE THIS IS THE WORST THEY HAVE EVERY BEEN AND I'VE SPENT A LOT OF MONEY WITH THEM IN THE PAST I'M TALKING OVER FOUR DIGITS. WHO EVER WORKS AT THERE PACKAGING DEPARTMENT NEEDS SOME EYES OR NEEDS TO LEARN HOW TO READ I'M NEVER ORDERING FOR SKATES EVER AGAIN
2

3 years ago

review by Daniel Gray

i've bought a scooter for my son, was too big for him and i’ve decided to return it ( not in the same box that it was delivered,which was just a normal unbranded box). the cost was 38£,after nearly a month i’ve received a partial return of 20£ because i didn’t sent it in the same box. so they decided to charge me 18£ for the box?? this is unacceptable and unprofessional! i won’t buy from them again
1

3 years ago

review by Deleted User

I'm really happy to say my order was dispatched and delivered really quickly which absolutely made my sons day so I will be back as a very happy customer A+
5

3 years ago

review by Jason Z.

Would never buy off you again.after care terrible had 2 scooters xmas time. Which came to £360.the district c series was missing part.you wouldnt take it back.send me out a screw & bolt in stead.took it 2 e.c. cycles man told me wrong part again he had 2 file it down as it clearly didnt fit.£180 scooter faulty .AFTER CARE .AVOID THIS COMPANY
1

3 years ago

review by Susan Thomas

Ordered two sets of skates to be delivered on Saturday and paid for special delivery for our twins birthday and only ine turned up, leaving one very upset birthday girl! Spoke to the company who said they are out of stocks and they cannot help me !!! Not happy.
2

3 years ago

review by Gareth Jones

having bought a scooter for xmas for my grandson when he opened it their was a scratch on the stem of the handle bars .i informed skates who offered me a £10 refund which i accepted due to the amount of rain we had over the xmas period he was unable to use his scooter outside we took him to an indoor skate park . after a short timme he came off the park as he could see that the grip tape was coming off and felt it was not safe to use .we again informed skates of the problem who said that as the scooter had been used that it not covered but out of good will would contact the firm but instead sent us a new grip tape which was to small for his scooter .he has not used his scooter since then and by emil phone calls and letters we still cannot get any compromise from skates and feel very let down by as they say a family run firm
2

3 years ago

review by Kenneth Z.

Awsome aggressive skates good quality plastic, nice design, not too heavy good wheels and bearings all at an amazing price and skates.co.uk were the cheapest place online for these beating competitors by as much as £15. They are snug and I am a size 10 so ideally would have gone up 2 sizes if a 12 was a size made ????
5

3 years ago

review by Jonathan L.

I have not received my skates and don't no where they are
2

3 years ago

review by Jodie V.

Ordered the skates just before christmas and they arrived a few days later,well packed and just as advertised. Good quality and excellent value for money,really pleased and would recommend to anyone. Would deffo use Skates.co again. Thank you.
5

3 years ago

review by Jean G.

I should of got my order on the the 6 of Jan as it was my son birthday on the 7 of Jan and the stcooter did not come untel the 7 so he at to have it after school wot I was not happy bout because when you have ordered something to come the day before his birthday and it don't come it not very nice because it should of bin here on the 6 so he had it to get up to but at to wait untel after school to have it
2

3 years ago

review by Jennie C.

Hi I am not satisfied at all with my purchase it came without the bolt and shim and I have had to go and buy these separate, after paying for next day delivery and it taking 4 days my son still had to wait even longer before using his new Xmas scooter
2

3 years ago

review by Trudy G.

Decent service, but the returns policy is crap - two weeks is terrible, and four weeks for Christmas returns only applying if you checked the returns policy beforehand and so knew to add a comment, on the off chance the gift wasn't right, is unfair.
2

3 years ago

review by Deleted User

I ordered only a few days before Christmas and the scooter was delivered in time, thank you Skates.co.uk.....
5

3 years ago

review by Ian M.

Very nice skates, bought two pairs for two boys and both love them.
5

3 years ago

review by Kasia D.

I recently purchased Xmas gifts and am very pleased to say that the whole experience was faultless. Excellent service.
5

3 years ago

review by Deleted User

Ordered a scooter for my son for Xmas, best price quick delivery wrapped it up opened on Xmas day, couple of days later got it out to assemble and completely wrong scooter had been sent! No invoice so had to email to get return notice to print off, had to go to the shops to buy brown paper to wrap back up, go to a click & collect to drop off! So in short i should have paid couple of pound extra and got it from Amazon as out of pocket and son not been able to go on his Xmas present yet!
1

3 years ago

review by James Q.

I bought a pair of heelies for my grandson, but his other Nana also had bought the same ones, when I rang you, the guy on the other end could not have been more helpful, and my refund has just come through.My grandson loves them, and so do we,and your service has been amazing, thank you all. Regards Lola Hunt.
5

3 years ago

review by Lola P.

Great service... Great communication ... Had a little issue with one of the tyres on my son's new bike that he received for Christmas but Skates replied to my email ASAP and the situation was resolved quickly ... Will definitely be ordering again in the future ... Highly recommended.
5

3 years ago

review by Louise V.

Skates.co.uk Review

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