Wholesale Pedicure Chairs Pedicure Spa Pedicure Chair Equipment

4.2 / 5

Wholesale Pedicure Chairs Pedicure Spa Pedicure Chair Equipment

4.2 Great
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4.2 / 5

Trust Score

4.3

Reviews

3

Social

5

Featured

4.5

Technical

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37

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Spasalon.us Review

Get up to 40 OFF on all Spa Pedicure Chairs Pedicure Chair Equipment and Salon Furniture

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Last update: Tue, May 10, 2022 3:01 AM

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Spasalon.us Reviews & Complaints (37)

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delivery 3.5 /5

price 4.8 /5

quality 4.3 /5

customer service 4.7 /5

on-time

Excellent customer service. Very sweet and well explaination to my concerns. However, it would be great if the company allow more choices and colors to choose from for the free items. Highly recommended.
5

3 years ago

review by Annie A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Order was quick, process very good. I have received product that look almost the same as what I am looking for but it wasn't the correct one unfortunately. I contacted my sales rep, he tried to blame that I was the one who chose all the product which is a lie. When I first place the order he asked me about chair model, I gave him what show on the chair, text him all pictures that he requested, and he came up with the product. Now I am just trying to exchange for the correct product and he tried to blame on me, let see how the exchange process go. I would give this a 5 stars as the purchase process was very smooth and responsive, but the way the sales rep handle my issue was very unprofessional. Very disappointed
2

3 years ago

review by Nhat N.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Neeca the account and product gal was very professional and know all the right answer. This was my first time ordering from SpaSalon.us and it won't be my last. Their prices are reasonable and the products are spa quality. I would recommend any company to order from them.

P. Connery
5

3 years ago

review by Paulina C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Spa salon was the only company that returned my message, answered my call and actually had a great price on their inventory. I honestly thought the whole process was too good to be true but I actually talked to a live person, understood him clearly, he answered all of my questions and even sent me a couple of links directing me to what I was looking for in their website, and still continued to answer questions for me. I will continue to purchase from them from now on. Thank you Spa salon!
5

3 years ago

review by Leticia J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I called to order a replacement pump for my pedicure chair today. I was transfered to that department immediately, and the customer service representative was on point for locating the correct part. I was then transfered to confirm my order and pay. Everyone was very professional. Thank you
5

3 years ago

review by Louann W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been a customer for 10 years, I have always had great service & have always had my calls, questions answered promptly!! I'm anxious to get my New Pedi Chair!! My old one is ready to die!!! Thank you!!
5

3 years ago

review by Cynthia D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

It was easy to find the website and even easier to navigate it. I found the part I needed right away. When I called the 800 number for further support, the tech gave me her cell phone number, making the experience a personal experience. I would highly recommend anyone considering purchasing a pedi-chair or parts because their costomer service is A-1. The only issue I had was the part I was looking to purchase had a picture of both the motor and the cover at $41 when in actuality, the cover was $41 and the motor (which was the part I needed) was $151. I ended up buying both for $156.
4

3 years ago

review by Ronda D.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

The website is easy to navigate. My only issue was the price of the pedicure chairs increased from the time I selected the chairs, to the time I tried to purchase them. Not sure why but they were still on sale, just a different price than originally.
4

3 years ago

review by Chandy B.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I ordered my beautiful rock pedicure chair in 2012. It has been everything I could ever dream of. It was delivered in the time promised. My Husband and I brought it in off the pallet and installed it, all except the electrical. It has serviced many clients and they all come to sit in it and of coarse to see me. I have just this year 2019' had to do any repairs and it was only the Genijet which was well used. Both times I have placed my order on line the Chair and the parts were easy to locate and have enough information listed so I know I'm getting just what I need. The website also lists other items compatable so if I should want to change up I had options. The service representitives are also knowledgable and friendly. I will continue to do business with Spasalon.us and refer new customers for many years to come. Thank You, Spasalon.us
5

3 years ago

review by Lisa U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Do you buy from them. I made a purchase last month and they said that my card didn't work, so I contacted them. They hadn't shipped the order and charged me a 20% restocking fee, this was just unacceptable! I have been trying to get my full refund for weeks and they completely ignored my emails. Horrible, avoid them if you can!
2

3 years ago

review by Thanh N.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Excellent service,very kind informative customer support.
I entrust my order with this company ,no problems what so ever ,I have done business with Spasalon before and that's why I am back ,very happy .
Thank you so much
Regards Shaun and Naparada
5

3 years ago

review by Shaun H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Hello ,
Just placed a order for my wife ,wow what a selection of item ,its endless.
We are spoilt for choice there is so many nice items ,even though we live on the other side of the ,,,pond ,, I still like to buy from the USA,I want to help to make America great again .
Thank you so much .
Regards Shaun and Naparada
5

3 years ago

review by Shaun H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

New company I am dealing with. Trying to order E209 UV oven. Need to write a review to potentially win 5000 points to possibly use the equivalent of $50 toward my order (doubtfully). Confusing payment options - they do not prefer credit card unless you pay extra 3% fee, but they will first take 10% credit card deposit, and then the balance in an e-check (which takes 7 days to process (???!!!). Not sure if I will receive my item, and then the restrictions on receiving the item - 1 time delivery and I need to check if box and item is ok before delivery person leaves...??? Called customer service - spoke with first person, who transferred me to Lifa who then helped me with her sweet voice. Paid in full - but payment options need to be much more clear. Asked for item to be received in 1 week and not 3 weeks.
Hope I get the item intact!
4

3 years ago

review by Mark G.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

The website is user-friendly. Very easy to navigate. Captions are eye catchy. Product descriptions very detailed and clear. Customer care service was prompt in answering and ready to assist. My confusion was clarified at with kind words and direct answers. Checking out is very easy, and straight to the point. My orders were submitted without any hitch. Instructions were given in reference to inspection and notations of any damage (s) in the invoice before a credible witness who is the Driver of the vehicle. I never knew Companies require such careful detailed information on the inspection and observation of goods shipped to a customer. This is my first. Definitly, i will recommend this company to friends any time. I am looking forward to receiving my PSD450 spa pedicure chairs that i ordered. Hoping and believing that they will serve me well, will increase my earnings,that will enable me to expand my business and make some reorder. I also hope the will honour their words by replacing the damaged chair (s) should there be any damage on the chairs. I was impressed with the prompness of Customer care service. That gave me the courage to continue with the orders. The Lady was patient and her kind and professional. That endeared me to the Company. It has not been easy making online shopping without the fear of fraudsters hacking into your Credit or Debit card. She explained to me the use of e-check. This was my first ever transactions with e-check. Please keep up your Business like attitude. I do not know how big the Company is, but you have great staffout there, adding the human touch to the great products you have. I have to stop here. Our journey is about to start. I have not seen the chairs i ordered and have not used then to rate their work ability and durability. All that will take us to the next level of ratings and assessments. I am in love with the products and they come in amazing beautiful colours. They are beautiful spa chairs. I will always recommend them to people.Until then, i had a fabulous time shopping at your site.
5

3 years ago

review by Rita E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The customer service has been good so far. I have yet to receive the product, so I can't rightfully say the experience has been excellent until then. However, they seemed to be one of the only places on the web where I could find the part I need.
4

3 years ago

review by Trevor H.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I was able to easily compare the various pedi chairs in style as well as features to arrive at the right combination for our salon. We have purchased from here before and we’re happy with our purchase and the service. We have confidence that spasalon.us will take care of us.
5

3 years ago

review by Cornelius H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent service, I have worked with Chuck in two Cassio s and they have been both rewarding. He takes his time and is very patient. I am ordering from the Caribbean via Miami. The parts arrive in great order at the final destination in Trinidad and Tobago. Thank you Spa Salon!! Keep up the excellence in customer care.
4

3 years ago

review by Nathalie H.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Hello , Just placed a order for my wife ,wow what a selection of item ,its endless. We are spoilt for choice there is so many nice items ,even though we live on the other side of the ,,,pond ,, I still like to buy from the USA,I want to help to make America great again . Thank you so much . Regards Shaun and Naparada
5

3 years ago

review by Shaun H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent telephone response if you need assistance, easy navigation on site and reasonably priced items. My new go to place, not only for new items but replacement parts and accessories. Highly recommended.
5

3 years ago

review by Nathalie H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Just placed my order, haven’t see my product yet. Place an order online was easy, but little confused about shipping, what if someone is doing business in the residential address, so should mark as commercial or residential?!
5

3 years ago

review by Jie F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Spasalon.us Review

Get up to 40 OFF on all Spa Pedicure Chairs Pedicure Chair Equipment and Salon Furniture

Spasalon.us Customer Service Contacts

No contact details for this company.

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