3.6 / 5
Trust Score
1.6
Reviews
5
Social
5
Featured
5
Technical
Is spothero.com legit?
- Many trusted websites are linking to this site
- The EV SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- Instagram account found with large audience
- Business is mentioned on Wikipedia
- Linkedin account found with large audience
- Twitter account found with large audience
- The company has an ANDROID app
- The company has an IOS app
- We found several negative reviews about this site
- Pinterest account not found
- Youtube account not found
Reviews Analysis
31
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 76 authority websites mentions and 1 mentions in other websites
Based on 869 reviews
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1
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Trustpilot
4.3
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Spothero.com Review
Find, book & save on both daily & monthly parking with convenient garages, lots & valets near your destination.
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Last update: Wed, Mar 9, 2022 1:16 AM
When I returned at 6:30pm the garage demanded $8 more. Why? The fine print on the booking pass issued after taking my money said that the price I'd paid applied only for arrivals before 10am. No, I didn't see this warning when I searched or booked. Although I saw no notification, it is possible that this was there in tiny print, but if so, this is terrible design and given that I booked after 10am this is doubly bad design and just unethical business practice.
A call to Spothero after the fact was to no avail--even after appealing to a supervisor. The rep and then the supervisor told me that it was my responsibility to read the parking pass and abide by the terms, i.e., the parking pass that Spothero issues after taking a customer's money.
Not cool.
Tried to get SpotHero to resolve the issue. They wouldn't do anything.
Do NOT USE SPOT HERO for Monthly stays!!!
There is no option to review their service on the app store yet. I would certainly inform other users to avoid the download and the trouble.
I provided all details to Spothero and have sent multiple emails but havent received any updates or reimbursement .
Although I have enjoyed this facility (Houston, TX airport almost weekly for over 3 months) I will now find a new facility and never use them again. Amazing how poor customer service and deceptive practices ruin a business.
When I told them I wanted to stop the listing they emailed the customers and told them they had to leave the garage at the end of that month because the garage was closing for good.!!! They even provided the customers with info to other garages in the area..!!!!!
I am currently using a lawyer to get my money and thinking about suing the company.!!!!!
Usually stable businesses have more than 5 authority websites mentions, this one has 76 authority websites mentions and 1 mentions in other websites
Spothero.com Review
Find, book & save on both daily & monthly parking with convenient garages, lots & valets near your destination.
Spothero.com Customer Service Contacts
No contact details for this company.
Share the company's rating
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Is this your company?
Access SmartReviews free tools for businesses and start getting closer to your customers today!
3 years ago
review by Eckelaw T.