steveneagelltoyota.co.uk

4.7 / 5

steveneagelltoyota.co.uk

4.7 Great
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4.7 / 5

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4.5

Reviews

5

Social

5

Featured

4.5

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22

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Based on 28 reviews

Smart.Reviews

4.7

22 reviews

Trustpilot

2.7

6 reviews

Steveneagelltoyota.co.uk Review

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Last update: Wed, Mar 9, 2022 1:33 AM

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Steveneagelltoyota.co.uk Reviews & Complaints (22)

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price 5 /5

customer service 5 /5

Dave was my point of contact. He has a nice persona and great selling techniques. Very friendly and listened to my car preferences. Omar, his manager was very straight to the point and friendly. Again, gave me a great deal and I would recommend having a look around for a car here and getting experienced staff to assist you, who gave a superb customer service and not to forget the charming front desk member of staff. Great communication skills and thank you ?
5

3 years ago

review by N. R.

#customer service(5/5)

I found my experience buying my car at Steven Eagell Was excellent. Maz The sales person was very helpful and was able to get the car that i wanted. I felt I got a very fair deal I would recommend anyone thinking of buying a car to give the dealership at Solihull a try
5

3 years ago

review by Frank Bennett

Purchased a new Yaris today, the staff at Northampton (Steven Eagell) were superb. Everything goes like clockwork,as per normal,never pressured. 11 out of 10. Thank you Jon and "The Lady"Whom I can't remember sorry. You know who you are. Lol
5

3 years ago

review by Phil Brown

The sales experience was ok. The normal to and fro 'to speak to the manager' and attemps rinse more money through pointless insurances and paint traetments but par for yhe course and no complaints. However after nearly a month they have still not settled the credit on the car i traded in and don't seem to be in a rush to get this sorted despite the fact they know i am now paying credit on 2 cars. Aftersales at the Solihull branch is a shambles.
1

3 years ago

review by X. F.

This is the second car I have purchased from Steven eagell toyota peterborough as like the first time great service. The first car was secondhand, I now realise that secondhand or brand new they pulled out all the stops to get me into the car that I wanted. Big thanks to Chris my sales executive for the care and attention to my needs. Hope to see you again in a few years.
5

3 years ago

review by M. V.

My first mobility car experience with Toyota Aylesbury. They came to me so, I could test drive it. Sajid took his time to explain everything. I ordered the Corolla Hybrid. The whole Toyota team went above and beyond to find the car I wanted, against all odds. When I came to collect it, they presented with a card, signed by all wishing me well.
5

3 years ago

review by Herman Brown

This was my third car from toyota milton keynes. Each time i have been looked after better then the last. I got an amazing deal and was kept up dated from the second the sales man found the car. I am overwhelmed with the service and over all Purchase of the car. Thank you Akbar Vickas.
5

3 years ago

review by Kate T

This was my first experience of a Toyota dealership and it was a positive one. I first contacted them soon after they were able to open in early June. I had an initial phone call with the sales manager who instilled confidence that they would give me a good trade-in price for my existing car and that the PCP deal was good value (0%). When I visited for a test drive, the salesman was very polite and patient. He was a sociable man, but I never felt pressured to go ahead with a purchase. The admin necessary for the purchase was lengthy but thorough. I was very happy with the car & with the "no haggle" trade-in deal. I would certainly recommend the dealership and the salesman "T" in particular.
5

3 years ago

review by david sibley

#price(5/5)

Purchasing a new car, the service provided by Sales Rep Faisal Malic was excellent. Superb communication skills and patient with questions. Very friendly and approachable would highly recommend this salesmen to anyone looking to make a purchase of a car at Steven Eagell Aylesbury.
5

3 years ago

review by B. T.

Completly disapointing by the service at Toyota Steven Eagell Northampton. Went for a service and Mot for my Toyota yaris. I have been told that it will not pass the Mot if i do not change the rear wheel bearing which cost 475pounds to change with them. This bearing was change a year ago. I went to see two other garages for advise and been told that bearing are in Perfect condition. I have passed successfully the Mot with no warning advisory on bearing. I can't trust anymore Steven eagells Toyota and will not come back to the Northampton garage.
2

3 years ago

review by Deleted User

Bought a 67 plate yaris icon at Northampton this morning. Rachel Wilde was courteous, patient and very professional. Unlike our previous experience at Bristol Street Motors there was no pressure, just a very calm experience. What an asset to Steven Eagell. Well done Rachel.
5

3 years ago

review by Alan Rhys

We recently purchased a second hand Toyota Aygo from Steven Eagell, Bromham, Bedford. Shahan was very helpful and patient with all our questions!! We are pleased with our purchase and the service we received. Thank you Shahan.
5

3 years ago

review by Deleted User

I went to the Milton Keynes branch and was helped by Sohrab Ahmed. He was professional and very knowledgeable. It was a pleasure to deal with him and I would definitely go back there when I need another car.
5

3 years ago

review by Deleted User

I went in to Steven Eagell Toyota at Rayleigh Weir, I was looking for an Automatic petrol car and I was shown two at the price I was willing to pay. The first was a straight Automatic, the other was a Yaris Hybrid which was the right price for me, the gentleman who served me was polite and very knowledgeable of his trade, I look forward to many years of happy motoring with Toyota.
5

3 years ago

review by Deleted User

#price(5/5)

Went to have a look at a new car today in Cambridge, Serkan helped us and was very informative without being pushy. Very pleased with how we were treated. Would recommend to others!
5

3 years ago

review by Paul J.

I bought 3 used car for my Business, I really appreciate the customer services and attention that I have been given. They are wonderful people and very provisional.
5

3 years ago

review by Shafi N.

#customer service(5/5)

My visit today was pleasent Chris Rippon the sales chap was polite & extremely helpful he was keen to work with me towards purchasing a new car, there was no hard sell and I was not made to feel under pressure everything was explained fully, Chris is a credit to Seven Eagell Toyota Peterborough thank you
5

3 years ago

review by Helen Walters

Over the past 30 years I have only ever purchased new or used vehicles from the dealerships. Bought a new vehicle from Steven Eagell and the worst customer experience you can imagine, certainly in my life. Once the vehicle is off their forecourt you are are on your own. It is an absolute rubbish dealership with management to match. Don't be sucked in their customer experience claims, you will be disappointed.
1

3 years ago

review by John W.

Recently purchased a replacement Yaris from Steven Eagell Northampton. The whole experience from beginning to end was good. I dealt with Luis who was very friendly, professional, honest and thorough. I would not hesitate returning here when I need to replace my vehicle again. Outstanding customer service, thank you.
5

3 years ago

review by Deleted User

#customer service(5/5)

I have over the years bought used cars from Toyota Letchworth and received very good service. When they approached me to buy a new car, I thought that it would not be possible. The sales man worked really hard to get me a deal that I could comfortably afford. At all times I felt that they were looking after my interests, and not just trying to sell a car. I have even received follow up calls just to confirm that I was still happy. Good sized show room and very large used car display, well worth a visit.
5

3 years ago

review by Mr C.

Steveneagelltoyota.co.uk Review

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