subrtex.com

3.4 / 5

subrtex.com

3.4 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.4 / 5

Trust Score

3.5

Reviews

3.5

Social

2

Featured

4.5

Technical

Is subrtex.com legit?

  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Linkedin account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • Mostly not trusted websites are linking to this site
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

37

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

Based on 309 reviews

Smart.Reviews

3.4

37 reviews

Knoji

3.7

4 reviews

Mamma

4

133 reviews

Reviews io

3.88

127 reviews

Sitejabber

4

7 reviews

Trustpilot

3.7

1 reviews

Subrtex.com Review

No description for this company.

Subrtex.com Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 9:08 AM

Write a review

Point: Average

Review subrtex.com

Photos of you review

*Supported files .jpg, .gif, .png, .webp

Subrtex.com Reviews & Complaints (37)

Filter reviews by tags

price 4.6 /5

quality 2 /5

refund 1.7 /5

customer service 1 /5

Beware of misleading return policy. I paid for shipping & return of items out of pocket $30 for no merchandise. Slipcovers have a poor fit unable to tuck in at the wings of wingback chairs. Gives the chair a strange bubble look.
1

3 years ago

review by K. H.

Love the color that we got. The company is good about giving dimensions for their products. I knew when I ordered that my chair would be too small for the cover that I ordered. It still fits fine, with adjustments. I'm sure that would fit great if my chair was the right size!
5

3 years ago

review by Jennifer Wilson

I purchased a cover for a wing chair. It didn't fit at all. I tried and tried and finally rolled it up and stuck it in a closet. I must have not measured correctly. it was tight in some areas and had other parts in the back and sides that were huge and baggy.
1

3 years ago

review by Joi Stanton

I ordered and paid a lot of money for what I thought was a Subrtex mattress. That wasn’t what arrived. It was a knockoff, I reached out to your customer service department and they were of no help. It’s been at least 3mths and I still can’t get the toxic smell to go away. I’m not happy with the mattress and the reminder of the cancer that I’m inhaling everytime I lay on it. Whoever purchases one of these Subrtex mattress please know they are very HOT and a cooling mat is needed. This is not the first foam mattress I have owned. Therefore, I know that I received a bad quality foam mattress. This company is Very misleading and I would stay away from anything they are selling.
1

3 years ago

review by Kim Gillott

#quality(1/5) #customer service(1/5)

If i could leave 0 stars i would! Very difficult to work with. So glad i used paypal!! After i purchased the slip cover and it didn't fit. I asked to send back and Crystal said okay. I am still waiting for my refund!!! I would not buy anything from them!
1

3 years ago

review by G. H.

#refund(1/5)

Ordered linen placemats. The came with no care instructions. I email the company and received a totally useless reply with one care instruction (one saying it can be washed. I followed up with several more emails and they refuse to reply. This is a Chinese company that has a drop shipping warehouse in City of Industry. Communication (what little there is, is in scripts using broken English.
1

3 years ago

review by E. T.

You are correct, I did place an order, however it never arrived. I was refunded the amount of my order, but not the 20:00 shipping and handling, which I should also be refunded for. There was no shipping and handling on a product that was never sent. And this is wrong. I was really looking forward to my purchase.
1

3 years ago

review by Karen Rogers

#refund(1/5)

We bought this for our three year old. I did a lot of research on mattresses. I really wanted something safe for my son to sleep on. Most mattresses that similarly do not contain a boatload of harmful chemicals are quite a bit more expensive. The mattress is soft but very comfortable. My husband (who has a history of back issues) just stated that he is excited for my son and I to go out of town so he can sleep on this mattress in my sons room!
5

3 years ago

review by P. Burkett

I was looking for a new mattress after an expensive "hybrid" foam and coil one I bought at a furniture store gave up the ghost after less than 2 years. I went home for a visit and my family, who had just bought and furnished a new house, had this mattress. I fell in love and ordered one when I got home. I've slept on it for 8 months and it still looks and feels like it did on night one. I'll never go back to coils and if this mattress does wear out in a decade or two, I will buy another just like it.By the way, I'm a heavy 310lbs on a short 5' 5" body and I have not seen any "ruts" like other reviewers. I also tend to lay in one spot, so I would definitely notice. I haven't even rotated it yet.
5

3 years ago

review by B. Heston

Returned Purple 2 3" to buy this one - wow, this is for me. Mattresses are a very 'to each their own' thing, so take this with a grain of salt, but it's great for me. It's not too heavy, so it's easy to move if you relocate, and sleeps well. No noticeable wear patterns, have been on it for 4+ months
5

3 years ago

review by Nicholas E.

Everyone who has ever slept on this mattress raves about how they should have bought it in the first place.I looked through a bunch of reviews and decided to buy one for myself.I have never slept better!
5

3 years ago

review by Josh D.

My wife and I were shocked when we woke up after our first night on this mattress. It's a difficult decision to pull the trigger on an online, foam mattress and we were hesitant, but we're so glad we made the jump after dealing with such an old and unsupportive mattress all these years!
5

3 years ago

review by Marco De

So having the mattress for a couple months now I can say it's not a bad mattress, but it's not all great people say it is. If your a side sleeper KEEP LOOKING! Because this mattress is not for you. Don't get me wrong it's not a bad mattress but I sometimes do sleep on my side and every time I do my arm loose circulation in which I toss and turn . I originally wanted to get the purple mattress- but it's very pricey and they came out with new models and cost a buck load! So I settled with this. So can't blame no one but myself.
1

3 years ago

review by Xmen U.

#price(3/5)

I've been using this for a few months now and i really enjoy it i have it lying on top of my old queen box mattress which is probably not needed but to give me the extra high tide desired. I have a lower lumbar back problem and this has allowed me to sleep comfortably peacefully and wake up feeling much better despite having used more expensive traditional mattresses.
5

3 years ago

review by Soldog I.

The mattress that we purchased is 3 years old-- now it is way past warranty and is failing simply in that it sags in the spots where we lay down most often. We have rotated the mattress every so often but over just a couple of years (problems started a year ago), this mattress is longer the comfortable memory foam mattress we enjoyed for the first year. The spots where its sags are where the lower back rests and sleeping in these position results in back pain.
2

3 years ago

review by S. Singh

I bought this mattress for our guest room but like it so much I'm going to have to get another one for me. I thought I already owned the best mattress in the world (it sure cost like it would be the best) but I have to be honest I like this one much better, and it's less than half the price.
5

3 years ago

review by Mindy U.

#price(5/5)

We have ordered king size mattress and the height of the mattress is not 10 inches. We have measured the length and it's about 7.5inches tall. Very disappointed that they would mislead costumers with their measurements! Our backboard is very tall, even with a tall baseboard the mattress still is not tall enough as we thought it would have been an actual 10 inches tall
2

3 years ago

review by Q. The

Two weeks on it so far and I'm in love. I'm a really big guy and a side sleeper, but have 0 issues with and pressure points or shoulder pain. I'm normally up around 7am because it hurts, but now I need an alarm again or else I'm out until 10:30am.
5

3 years ago

review by Rios Lopez

I was very skeptical purchasing a mattress online, my wife and I have bought several mattresses for 3 times the price and to our amazement this mattress delivers and is the best mattress out of the box that we have ever bought, I have had it for 4 weeks and we both love it
5

3 years ago

review by Eric Gallant

#price(5/5)

I've waited five months to write a review of this mattress, but it's time to let everyone know how much I love it. Its cooler than memory foam, has the comfort of a pillow top, but has the support only foam can provide. I don't know what more to say. I did tons of research, but this mattress has exceeded my expectations in every way, and at an excellent price. This one will soon be going in the guest room and I'll be buying the same mattress in a king for the master.
5

3 years ago

review by Ryan Delong

#price(5/5)

Subrtex.com Review

No description for this company.

Subrtex.com Customer Service Contacts

No contact details for this company.

Sign in to write your review

You’re moments away from writing your review.

Sign in

or sign in with