superbiiz.com

3.4 / 5

superbiiz.com

3.4 Average
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3.4 / 5

Trust Score

3.8

Reviews

4

Social

1

Featured

4.5

Technical

Is superbiiz.com legit?

  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Mostly not trusted websites are linking to this site
  • Instagram account not found
  • Business not mentioned on Wikipedia
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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

44

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0

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0%

NON VALIDATED REVIEWS

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Based on 44 reviews

Smart.Reviews

3.4

44 reviews

Superbiiz.com Review

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Last update: Wed, Mar 9, 2022 12:23 AM

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Superbiiz.com Reviews & Complaints (44)

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delivery 5 /5

price 4.3 /5

quality 4 /5

customer service 4.3 /5

on-time

Item showed as $77.99 when i saw it on the site. I placed in my basket and it was $82.99. I called customer service with no result other than a stubborn girl who had been working for superbiiz.com for 5 years said she couldn't do anything for me. So i went on the chat and spoke to Libby who helped me and honored the rate and now I'm yet another happy customer thanks to sweet Libby
5

3 years ago

review by Bosnak S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I needed a Mini ITX motherboard for a downsized case and 7-year old parts. SuperBiiz had the exact motherboard I needed at a reasonable price (found via google.com/shopping). I bought it Monday, and it showed up on Wednesday. Part's installed and computer's running great! Very pleased, will use again.
5

3 years ago

review by Nova A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had heard shipping was slower than other retailers, but the deal on pc fans was too good to pass up. I was surprised when the package was on my step a few days later with a quality product. thank you!!
5

3 years ago

review by Ashley W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This site had the best price for memory (Samsung DDR4-2666 SODIMM 32GB/ 2Gx8 Notebook Memory) for my NUC (NUC8i5BEH). The order came quick and worked as expected. I would highly recommend for and 8th generation NUC. I would definitely order from again.
5

3 years ago

review by Robert E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

After reading many reviews, next time I'll choose a retailer with a much more accommodating return policy just to protect myself as a consumer. If I'd had to RMA the power supply, I know that it would be very frustrating for me to wait weeks through the process, let alone pay the shipping cost for it. Order was placed on a Friday, paid with PayPal and the payment processed quickly. The power supply that I bought was shipped on Tuesday evening the following week, and a tracking number given. West coast to East coast UPS shipping was 4-5 business days, as it arrived on Monday the week after that. My recommendation is to not order on a Friday; Wednesday or Thursday, at the latest. The price with a rebate was lower than Amazon at the time, but the day that it arrived the price on Amazon was $2 less without a rebate, so your mileage may vary. If the rebate goes through without a hitch, I don't mind depriving Amazon of the sell, personally. The PSU that I bought is functioning without issue, so I don't expect to need to go through RMA with Superbiiz. It also has a 10-year warranty, which is why I've registered it so that there are no worries on my mind.
4

3 years ago

review by Mikan O.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Bought a motherboard which had a short in it. Returned it undamaged via UPS who also packed it properly. Next thing I know, they are denying a refund because the motherboard has "damage" and they attach a picture which shows a bunch of bent pins. I feel like I was totally scammed and will not ever buy from them again. Based on the online reviews I think others have been scammed as well which does not bode well for their future. I hope others will share if they've had a similar experience.
2

3 years ago

review by Doc C.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

The absolute worst experience I have The absolute worst experience I have ever had ordering anything from online! This company took my money immediately and waited 5 days to ship the item, then used the slowest shipping available! My child will not have the item for Christmas due to them taking 2 weeks to get the item to me! This was not advertised this way at all! DO NOT USE THIS COMPANY if you are looking to get the item promptly you will be waiting 2 weeks or more to get the item! I have called their customer service multiple times and only get the same answer " the item will ship today"! Everyday the same answer!
1

3 years ago

review by Rich H.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

This is a very little known website but they build PCs like pros. Just compare what you get from these guys compared to Dell and you will see what a huge markup you are paying for Dell or Gateway. Plus if you have problems, you can more easily get them solved with their warranty and speak to someone who understands the English language....not someone in India. Prices are as if you built it yourself. I highly recommend anyone try them just once and you will be convinced not to spend extra money at a retail outlet.
5

3 years ago

review by Mike H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

For any kind of PC component shopping I am using Superbiiz which help me to save money. I feel secured to deal with them. But some of the components that I have purchased recently from them is not provided the expected quality. So, I have a little disappointment with their service.
1

3 years ago

review by Anna R.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

The absolute worst company policies and customer service. I ordered a product, received it realized only after opening it to take a look at it that it was not the correct part that I needed so I did the normal expected thing and contacted them to return it so that I can get the correct product but I had no idea that this company will not take your return once you open the box, NOT if it's been used, but once you open the box!! REALLY?? an unused prodect is now somehow looked at as used to these idiots and they will not refund you your money, Everyone do yourself a favor and find another more reputable company to deal with because if something like this happens to you don't expect to get your money back or any type of customer satisfaction, YOU'VE BEEN WARNED!!!
5

3 years ago

review by Robert B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My first order on Superbiiz went well. The item was delivered on time, there was no shipping fee or tax charged, and the customer service went smoothly. I already knew that a representative would call me to confirm my address, so when it happened, it took two minutes on the phone and I went on with my day. I will buy from here again and I would recommend this website to friends/family.
5

3 years ago

review by Adrian S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Good pricing. However, I attempted to return a product that was unused though out of its box, and they wouldn't let me return it at all. I even offered to pay a restocking fee, but they wouldn't budge at all. No store credit, nothing. That ridiculous policy is why I would never shop through them.
1

3 years ago

review by Matthew S.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

**Building a Gaming PC** If you buy from Superbiiz.com and opened the item you cannot return it. Also if the item is unopened they charge you a 15% restocking fee. This is completely a unfriendly place to shop as a consumer with compete out of date returning methods. I made the mistake of ordering one wrong part, opened the box and installed it. Cannot return... Stole my money. You are better going to Best Buy, Micro Center or a similar place where they offer FREE returns on all goods opened and unopened between 14 to 30 days. Don't make the same mistake as me. All Superbiiz is good for is price matching.
2

3 years ago

review by Derek N.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I ordered 4 case fans for my new desktop PC and not only did they charge me at minimum $13 for shipping on a $27 order (that's almost 50% more!) It took nearly a week for the parts to even leave the warehouse and a phone call for them to finally send me the tracking number. Afterwards it took nearly a week for the fans to even show up. Garbage site.
1

3 years ago

review by Floyd F.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

My second choice to neweggbusiness.com, mainly because newegg offers cashback discounts with ebates, and more importantly because newegg offers free same-day shipping on nearly anything stocked in their Southern CA warehouse. SuperBiiz has a lot of items in stock, and sometimes offers better prices on certain items.
5

3 years ago

review by CustomVideoSecurity

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

well, shipping sucks when there is an unavailable message while tracking the package for 3 days...

arrived ok.
1

3 years ago

review by easyeasyeasypi314159lol

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Took less than 5 minutes to call and get the order processed, very grateful for the quick response!
5

3 years ago

review by koolkoopakid

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had my part in 4 days compared to waiting 2 weeks with Newegg
5

3 years ago

review by wierwulf0

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered an item from Superbiiz two weeks ago and I’m still awaiting arrival. I ended up ordering the same item from another retailer for the same price and received it in two days due to time constraints . I attempted to contact Superbiiz to get a status and they told me it was taking longer to process due to it coming from their LA facility. I was also informed I could not cancel my order at that time. I will not be ordering from Superbiiz again.
2

3 years ago

review by mikeyb78x

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Customer service reps who knew very little, outrageous shipping fees for product that takes days and days to even leave a warehouse. Not even an authorization on my credit card. Other services far superior.
1

3 years ago

review by Shepparsons

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Superbiiz.com Review

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