SuperCheap Interstate Removalists Melbourne Furniture Removals Melbourne
3.3 / 5
Trust Score
3.4
Reviews
1
Social
5
Featured
3.5
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14
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0
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0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites
Based on 16 reviews
Smart.Reviews
3.3
14 reviews
Mamma
5
1 reviews
Sitejabber
5
1 reviews
Supercheapinterstateremovals.com.au Review
Super cheap Interstate removals Melbourne is reliable and safe furniture interstate removalists Melbourne company Call Us at 1300 247 070 for a highly professional moving experience
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Last update: Wed, Mar 9, 2022 2:12 AM
While this company offers cheap quotes and the actual movers were great there was quite a bit of confusing and unpleasant communication with the main office.
When our items were being picked up they originally told us they would be picked up between 12-5. They called the previous day saying they would arrive at 8am instead, catching us off guard, making us frantically finish all the packing. On the day they said the truck had broken down and wouldn't arrive till 1. At 1:30 we called main office and they said they didn't know where the drivers were. We called back half an hour later and they said they would arrive at 4pm. While this was all happening we were trying to coordinate with End of Lease cleaners and carpet cleaners, making the pick up quite stressful. The movers said we needed to pay them the final amount then, so we did (although we thought we were meant to pay at the end). We then called main office asking for an invoice and they seemed very confused by the fact we had paid already, probably because we had prepaid for 2 weeks of storage with them even though we might not have needed that whole 2 weeks.
We only needed 1 week of storage in the end, but there was no mention of a refund for the amount we paid, and considering the confusing and at times unpleasant communication with the main office, we didn't bother asking.
When they delivered our things, they were one day late (again, due to a broken down truck). Luckily we kept some bedding with us and were able to borrow an air mattress from family. When they unpacked our things, our TV stand was scratched a bit, but everything else seemed fine.
Overall, this company was okay for a short move from Canberra to Sydney, but definitely did NOT make it stress-free at all. Considering the two broken down trucks, it seems to me that the reason it is cheap is because they do not invest in reliable trucks and infrastructure. In the future I will definitely shell out a bit more for a more reliable company.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Superb - Well done Supercheap.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
I’d like to thank these two friendly, courteous, hard working guys, (Soni and Gill) for a job well done. They arrived on time in Windale, moved our things carefully and stacked them inside the truck maximising the space. They were so quick that they were able to empty the 3 bedroom house before the carpet cleaner came.
They also came to the drop off place in Narre Warren on time and unload our things carefully. Nothing missing, nothing broken. 100% would highly recommend them to our friends.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Would highly recommend them.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
I would be happy to use this firm again.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
The company offers reasonable quotes and the actual movers were good but overworked. They hire these drivers on contract. (The guy was telling me that they once had an accident so had to pay all medical bills out of their own pocket as they were on contract and not full time employee).
We were told to expect the pick-up between 12am - 6pm. Accordingly, I had arranged for carpet cleaners and the landlord to come by and collect the keys. They called at 1pm stating they just left Brisbane and will reach by 8 pm. Due to this we had to re-arrange for carpet cleaners to come next day and landlord to collect keys next day as well making it stressful. Thankfully, they were understanding and obliged and we were also glad that the next day was the last rent paid day so we didnt have to pay more rent or extend anything. At 8 pm, I called the drivers and they said they were being held around Newcastle by cops due to which they will be further late. After constant to and fro, they finally arrived at 11.20 pm in the night.
The movers said we needed to pay them $80 more on final invoice as the distance from the building's front door was more than 30m which clearly it wasn't. It was under 20m when I measured it later besides we were already paying $60 extra for a flight of stairs. I had already brought about 70% of the stuff(all boxes) downstairs on ground level while waiting whole day and also helped bring down other stuff while they were there just to quicken the loading of the truck.
Loading finished at 1.15 am and they didn't even bother resting and left straight for Melbourne as they had to take another pickup after unloading my stuff and be back in Brisbane day after that. The drivers expectation was that someone be available there at the Melbourne home when they arrive which meant I leave at the same time with them(1 am) which was not possible as I had to handover keys to the landlord and also get cleaning done in the morning.
Thankfully, I had sent my brother 2 days ago via flight to my place in Melbourne but definitely wont be an option for everyone in this situation.
The guys were quick in loading and unloading and nothing was damaged in the move.
Probably wont use them again as they overwork their employees due to which the timeline promised is difficult for them to adhere to.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Much Appreciated.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites
Supercheapinterstateremovals.com.au Review
Super cheap Interstate removals Melbourne is reliable and safe furniture interstate removalists Melbourne company Call Us at 1300 247 070 for a highly professional moving experience
Supercheapinterstateremovals.com.au Customer Service Contacts
No contact details for this company.
Share the company's rating
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3 years ago
review by Stephen Atkinson
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)