SVP

This company trade under the name: ukexpressdeals on eBay reading the reviews on this site I can see it was a wise move to change it on eBay. Svp bulk buy laptops that are not working and put them back on the market as refurbished, sounds OK so far, I was unfortunate to come into contact with svp via eBay I bought an expensive Alienware laptop costing nearly £1400. After 7 months the laptop developed a black screen lights and fan come on but no screen, svp only offer a meagre 3 month warranty so that was already out, but being such an expensive purchase eBay persuaded them to take a look at my expense sending an insured courier to cover the cost. svp discovered the motherboard had failed and it was beyond the ability to repair it (beyond their tight arse cost to repair it) after a lot of emails back and forth Dell/Alienware decided to collect the laptop from me and take it to their main repair shop in Europe. days and days later and after being months without this laptop I finally get their diagnoses. The laptop has had liquid spillage therefore rendering it not repairable under any guarantees or warranties and the repair cost would be in excess of £2000. My initial thoughts were that just cant be right this laptop had been back to svp and they never once mentioned liquid damage! So I contact svp for the umpteenth time and ask them their opinion of these findings knowing they are going to say no way. But they didn't they just remained silent. Then the horrible truth dawned on me, this laptop was originally bought from the then high street chain Dixon's (no loss they are no longer with us) some complete arse ole spilt liquid on it cleaned it up best enough to fool Dixon's staff (so that couldn't have been very difficult) and exchanged or got their money back, people as vile as svp in my opinion. Svp buy it as a bulk buy realise the problem should definitely have sent it back so this scum buyer has to pay the repair damage they have cost, but NO svp decide to get it working and hope it will last long enough to avoid any grief, unfortunately for them it didn't. As I didn't spill anything on it I could never have known. So how does it stand now I contacted eBay of course, but all this has taken the best part of a year so it's past the PayPal return money stage so I have a £1400 paperweight thanks to svp. My days of purchasing expensive electrical goods on eBay are over. As svp spend thousands with eBay they are allowed to do this all over again to some other poor sod, but trust me it wont be me, and don't let it be you!

send for 10 HD dvd boxs i got 10 clear dvd boxs its now 24/09/2009 and i have just got the 10 hd dvd box`s and they are not fit for sale some are chiped some have been scratched andmost if not all look dirty / dusty they look old i think its been a let down took ages to get a returns adress and when in the end i got the items i wanted there not in a good state

i would give them -5 out of 10 for service for time and for value it mite be becasue there new and have just taken over the old palce and moved to scotland but its not a good start

SVP provide one of the few 'painless' online shops, certainly in the UK. They are small enough to have attention to detail and to not screw their customers around.

Have never had any problems in the dozen or so orders I've made from them in the last 3-4 years. T
he one time I ordered something which didn't work too well, I sent it back and the refund was painless.

Highly recommended.

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