Tea-and-Coffee

4.4 / 5

Tea-and-Coffee

4.4 Great
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4.4 / 5

Trust Score

4.6

Reviews

3

Social

5

Featured

5

Technical

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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

31

reviews

vs

0

AI declined reviews

0%

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Based on 3759 reviews

Smart.Reviews

4.4

31 reviews

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5

3725 reviews

Sitejabber

5

1 reviews

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3.1

2 reviews

Tea-and-coffee.com Review

Buy from 1000 Loose Tea HUGE Freshly Roasted Coffee Selection Buy from the Best Online Tea and Coffee Shop Earn Reward Points FREE UK SHIPPING OVER 30

Tea-and-coffee.com Customer Service Contacts

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Last update: Wed, Mar 9, 2022 3:47 AM

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Tea-and-coffee.com Reviews & Complaints (31)

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delivery 5 /5

price 5 /5

quality 5 /5

customer service 5 /5

on-time

Although the products are good, if a bit expensive, and delivery prompt once you have bought from them they will bombard you with marketing emails. You can unsubscribe all you like and email asking them to stop but they just carry on. I've don't buy from them anymore and their emails are marked as harassing spam.
1

3 years ago

review by Tim Woodcock

Products are fantastic but it took about 10 days to arrive. Still freshly roasted beans, well blended, delicious teas made it worth the wait.
4

3 years ago

review by Y. T.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Easy to shop, website ok to shop around, good service, order arrived in 4 days and great products.
4

3 years ago

review by X. E.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Prompt delivery of a product I really enjoy, particularly first thing in the morning
5

3 years ago

review by Malcolm Brooks

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Been using for about three years, great coffee, great service and sometimes discounts. Always worth a visit to the shop too,
5

3 years ago

review by W. E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I use this company for few years now and highly recommend it for any one looking after great quality teas and coffees. We were looking for company who sell whole leaf teas and fed up with supermarket stuff and this is how we found Kent tea & coffee co. Every now and again there is a promo code and there is a points program ,but main thing is selection off product and the taste.
5

3 years ago

review by Daniel S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I look forward to trying your tea but after a month have still nor received it.
2

3 years ago

review by R. H.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I’ve been a customer of The Kent and Sussex Tea and Coffee Company for a couple of years now and buy both coffee and tea from them. Their on line service is great, but when I had trouble using that, there were also people you could actually talk to and were very helpful.
5

3 years ago

review by K. G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I bought, Spice Imperial, Camomile & English Breakfast. Spice Imperial is my favourite tea. This was my 1st purchase from this company, but it wont be my last. Excellent flavour and good value for money. Loved the minimal packaging. I bought loose tea, except for the English Breakfast which was in bags which are biodegradable which haven't been opened yet but am sure will be good as both of the loose tea blends have been great.. Would recommend the tea and the company. The company kept us informed about the progress of the order all the way through to despatch, which was slightly delayed due to the COVID 19 crisis.
5

3 years ago

review by Z. H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

There were some Covid-19 related problems at he time, but although the Diktamo Tea from Crete arrived a little late, it was worth waiting for. A very mellow, rich and satisfying brew.
4

3 years ago

review by Thomas Rochford

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

The Kent & Sussex Tea & Coffee Company continue to provide a really good service & I love the taster samples they supply, as it's an opportunity to try something new.
I now have some firm favourites' but now, each time I make an order, I also try something different. On occasions this has been the freebee, which I had enjoyed last time, but if not, I try something else.
5

3 years ago

review by Shelley Hughes

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have had 3 maybe 4 orders from the tea and coffee company, I get my coffee and my green tea . I can only say I love it... quality and customer service is spot on.. dont buy from anywhere since I found this company.
5

3 years ago

review by Sarah Stone

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Quick delivery good prices and excellent coffee I am a barista and love a good coffee and the Bravissimo is the best coffee to enjoy at home.......especially on a weekend! They're hazelnut coffee is absolutely delicious, we also have the rooibos and chamomile and they're excellent to.
5

3 years ago

review by Belinda Nixon

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I've been using The Kent & Sussex Tea and Coffee Company for many years now and cannot praise them enough. Excellent service and quality products.
5

3 years ago

review by X. I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I buy virtually all my tea and coffee from The Kent & Sussex Company as he range and quality of the products is excellent. The website is very informative both in terms of how the various teas and coffees differ, and in the way to get the best out of your brew. Service and delivery are quick and reliable and its good to think I'm supporting a smaller business.
5

3 years ago

review by Colin Early

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This was my third purchase from Kent and Sussex over a period of three or four years. Need more be said?
4

3 years ago

review by B. K.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Service was very slow - took nearly 2 weeks to arrive - if you know this in advance might not be a problem
2

3 years ago

review by F. A.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Easy to order, excellent quality products and am on to the second order now. I'll definitely be ordering regularly now.
5

3 years ago

review by Sarah Tastsidis

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I recently bought one of the Orient Express Tea Bricks for my train loving Uncle and it was so well received for his birthday. I love finding unique gifts for people so this really is amazing.
The order took a little over a week but this was understandable during COVID and it was all packaged so well too so was worth the wait to see the look on his face.
5

3 years ago

review by Hayley Hilton

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent service, great products, need my loose leaf Pluckley tea in the morning and the afternoon
5

3 years ago

review by Q. P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Tea-and-coffee.com Review

Buy from 1000 Loose Tea HUGE Freshly Roasted Coffee Selection Buy from the Best Online Tea and Coffee Shop Earn Reward Points FREE UK SHIPPING OVER 30

Tea-and-coffee.com Customer Service Contacts

No contact details for this company.

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