4.5 / 5
Trust Score
4.3
Reviews
4
Social
5
Featured
5
Technical
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Reviews Analysis
17
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites
Based on 17 reviews
Smart.Reviews
4.5
17 reviews
Telcodepot.com Review
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Last update: Wed, Mar 9, 2022 1:20 AM
Isack took the time to analyze my requirements and steered me toward the perfect replacement solution. He did not push me toward the most expensive system, which was quite refreshing. He had the system programmed and out the door overnight and we received it this morning. I thought we would be down for at least 2 days and we had working phones again by lunchtime today.
I called Isack upon receipt and he walked me step by step through the setup. He used remote software to hop on our network and had everything configured within 30 minutes.
If you own a small business and you don't have a local telecom equipment provider I highly recommend Telco Depot. You will not be disappointed.
So much for them, I guess they just want to make Sales and NOT stand beside their products they sell.
Goodbye and stay away from me.
Cordially, Christian Morena Graham Bell Antiques
Very satisfied with the product, and service I have received!
I was asking questions of them via the online chat prior to my purchase, to help me figure out what would suit me best, and I just started a chat with Tom again today (2 weeks after my purchase), because I had a tiny little question. Every time I have chatted or spoken on the phone with any of the guys at TelcoDepot, they have been nothing but pleasant and helpful - regardless of how tedious I may be to them.
They helped guide me to the right product for our environment, and have been very frank about strengths and weaknesses of the system. I wound up going with a Response Point system, and have been really pleased - they helped me find a system that suits our company perfectly.
Everything with these guys is very prompt - I even got a phone call from Tom about 2 minutes after I ordered the system because he wanted to be sure that he had a chance to offer to program the system for me (a service I believe they offer free of charge with every system purchased through them). How's that for service?!
I decided to order a basic system for a trial run, and to add phones later since we liked it. I never once got a hard sell to push me towards more expensive gear, or to purchase all at once. They just took good care of me, and trusted that their service, and the product would bring me back to spend more money with them. They were right!
I've ordered twice from them (once for the system to try out, and again to get the rest of the handsets needed to fully roll out the system). Both shipments went out incredibly fast (early next day for the one I ordered in the late afternoon/evening and same day for the one I ordered in the morning). Email updates on my order were prompt and thorough - I always knew where my order was in the process.
I honestly can't say enough good about these guys. It sounds corny, but they really are top-notch service. They deserve your business, and if you don't believe me, fire up an online chat with them and decide for yourself.
We bought a 6 line Xblue X16 setup
Paul, the telecommunications technician was another key component of the service. He and his team simplified the installation process for me by pre-configuring the phone server and included simple instructions. When I received the devices, it was as simple as a plug-and-play solution.
Telco Depot is very fortunate to have a solid team! I will always refer another company or a friend to Telco Depot if there's a need for phone services.
Thank You Guys!
The sales rep, Joe, was very knowledgeable about the products they sell and helped me narrow it down to find the products that best fit our needs. I have also been able to easily add phones as needed to our small business office as it has grown.
The support staff was able to help me make the small changes I realized we needed after the system was in place.
Overall I am satisfied with Telco Depot. I will continue to order from them when our phone system needs arise.
After contacting TelcoDepot, I was somewhat skeptical of how inexpensive their phone system was compared to other two local companies and how easily they made it sound (plug and play) to replace. I spoke with their representative Errica who asked several questions (in regard to our telephone needs) before she suggested TelcoDepot's XBlue system.
There was absolutely NO pressure or NO rush during the entire consultation for a sale. Instead I was given a very thorough explanation of TelcoDepot phone systems and how the transaction would progress if I agreed to buy.
I felt VERY comfortable and made the purchase the next day. Next, I received an email for simple programming requirements that I completed and emailed back. Three days later a preprogrammed phone system arrived. As advised in my initial consultation it required no longer than 15 minutes to completely install. An adapter that wasn't needed (my fault) was removed from my invoice and credited.
Spending the additional time to find TelcoDepot made it so simple and much less expensive to get new updated phone technology.
My sincere thanks to their representative Errica and TelcoDepot spending the time to answer all my questions and especially for saving our company money. You were a pleasure to do business with.
Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites
Telcodepot.com Review
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3 years ago
review by A.mantovani2 B.