The Mobile Base

3.8 / 5

The Mobile Base

3.8 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.8 / 5

Trust Score

4.4

Reviews

1

Social

5

Featured

4.5

Technical

Is themobilebase.ca legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

19

reviews

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0

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0%

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Based on 115 reviews

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Themobilebase.ca Review

Purchase your next smartphone from us and save big All devices are certified used and fully tested Your satisfaction is guaranteed with risk-free returns

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Last update: Wed, Mar 9, 2022 4:04 AM

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Themobilebase.ca Reviews & Complaints (19)

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delivery 5 /5

price 5 /5

quality 5 /5

customer service 5 /5

on-time

Well, never heard about them (The Mobile Base), bar one there were no other reviews on them on the net as well - yet I went ahead and purchased. Mainly b'coz I needed a particular model of phone and no one else was selling it. AND boy, I am pleasantly surprised! 1) Fast Shipping. Shipped the same day. 2) Replies our queries. 3) Item received as advertised. 4) Their choices: Mint, Good, Fair - are very well stated. 5) Item works perfectly. I have no qualms about recommending this seller to others.
5

3 years ago

review by Qorax S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

BEWARE: No matter what "phone condition" you select, they DO NOT GUARANTEE THE BATTERY !!! I ordered a "Good Condition" Iphone that lost 60% battery charge in one hour just on standby. In 20 minutes of use, it was down to 17%.
2

3 years ago

review by Steve B.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

This is a great place to buy a low cost quality phone. I am very happy with my phone and the service I received and their fast delivery service. This company really cares about their customers and sell beautiful refurbished/used phones for such low prices. I would highly recommend them and buy from them again. Their customer service is #1.
5

3 years ago

review by Pat W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had previously bought a Nexus 5 from TheMobileBase. Apparently one of the long-term failings of the Nexus 5 is that the power switch can fail. I experienced this with the phone I received, and I sent TheMobileBase several emails asking about their refund policy. TheMobileBase did eventually respond, and was more than helpful, and sent me shipping labels, etc, so that I could send my phone back to them and receive a full refund. So, despite my initial frustrations, the staff were actually extremely helpful and at the end of the day I got my money back, no complaints. Anyways, the phone I got was in good repair other than the power glitch, but they were happy to issue a full refund. Overall very helpful staff, fairly good phone, and extremely cheap. So, I give them 4-stars for having trustworthy staff who issued me a refund.
4

3 years ago

review by Jesse C.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I recently purchased a refurbished i phone 6 s from the Mobile Base. The phone was listed as in Mint condition and when it arrived it was basically brand new and working great.The customer service and delivery were all first class. i highly recommend The Mobile Base as an excellent place to buy a refurbished phone.
5

3 years ago

review by Gus Z.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Order an iPhone SE that was advertised to be in mint condition. The phone arrived and was in better condition than expected. Not a scratch anywhere. It is so far working as expected with no problems. Planning on recommending MobileBase to others and planning on buying from them again in the very near future.
5

3 years ago

review by C. W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Let me start by saying this company is great! The original phone I bought didn't work, but the Mobile Base had an amazing my return policy. When I emailed about it not only did they return my email with in 24 hours, they paid for my return parcel. My second phone I got was even better than the first. I'm so satisfied with the product and service I've been telling everyone I know order from the Mobile Base. When I need another phone this is where I'm going to buy
5

3 years ago

review by Miranda N.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Bought an iPhone 5s, website said the condition of the phone was fair and with minor scratches but it appeared to be better than I expected and it arrived earlier than its previewed shipping date. Great service!
4

3 years ago

review by Geh A.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Didnt want to pay big bucks for new iPhone or via contract, as just do pre-paid service. Bought 2ndhand iPhone from classified listings and got burned, didnt work. So decided to try Mobile Base, great selection, great service and speedy delivery - went with an iPhone 6s, came like new, battery at near 100%; good customer follow up. Highly recommend Mobile Base for reliable used cellphone purchase. Rob in Kelowna
5

3 years ago

review by Micheal S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Bought a refurbished iPhone 6s. It was delivered quicker than expected and in better condition than expected! Worked flawlessly out of the box and I've had no problems with it. Battery keeps its charge all day. Would definitely buy from them again.
5

3 years ago

review by Chris C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I bought an iPhone 5S. It's an upgrade from my iPhone 4. The website said the condition of the phone was "fair".The description of fair warned me there might be some scratches, and there is one blemish on the screen which doesn't bother me at all. When I first found the website through google I was offered a $25 coupon. The price of the phone was $150, so with the coupon plus shipping I thought it was a really good deal. I was also reassured by the promise to take it back within 30 days if I wasn't 100% happy, and that I would receive a prepaid shipping label. The phone arrived promptly, when promised. It was unlocked, so all I had to do was break the edges off my sim card and transfer it from my old phone. Two weeks later I got an email to check on how I'm doing with my new device. That's class! I'd already recommended mobile base to a couple of friends.I felt I was in good hands throughout the entire process. Everything about this phone works absolutely the way I expected it to. I'm really happy I made this impulse buy.
5

3 years ago

review by Lu N.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Have now received my second phone from The Mobile Base. Both phones were exactly as described, one was in Mint shape, the other in Good shape, but actually seemed Mint as I did not see any wear on it at all. Service was super fast, and I found the exact phone I was looking for both times. Check back often as they say because their inventory changes daily I think. I have recommended them to anyone looking for a phone. Why buy new? Makes no sense to me!
5

3 years ago

review by Martin E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

So I got two phones from them one worked awesomely but the other had some battery defects and even my 30 day return period ended they still acknowledged it and let me return the defective phone. Awesome Company! Ethical Business! Will support this business in the future!
5

3 years ago

review by Shiva S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

i highly recommend anyone who's looking for phone i bought 2 blackberry leaps i purchased a wrong blackberry by accident so i sent an email to send 2 of the corrected phone and they replied within 2 hours SUCH GREAT SERVICE!! the phones has minor scratches you barely can see! Shipping was super quick within 1 business day!
5

3 years ago

review by Lucy S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered an iPhone 5 mint condition from website but unfortunately is wasn't in stock, but the wonderful team at The Mobile Base upgraded my phone to an in stock model with no additional charge to me. I was flattered. I received the phone within promised time frame and the used phone was in A+ shape. I strongly recommend buyers looking for used phones to check this site out
5

3 years ago

review by S. M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Amazing discounts. First class customer service - very responsive! The phone was here in no time at all too. And it was in great condition! I am simply thrilled with the service offered by this company. Very happy!
5

3 years ago

review by Maddelena P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I've purchased several Blackberry phones from this company for myself and relatives at a great price and quality. They are honest and their website accurately describes the conditions of their devices, so you know what you are getting. Also, delivery is quick and packaging is protective of its content. No hesitation purchasing from them again in the future. Thanks.
5

3 years ago

review by Andy R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Just received and turned on my MINT CONDITION.. LIKE BRAND NEW IPhone 5c and just amazed. Not a mark on it and works better than expected. Thank you. I had searched many sites and this one even gave the $25.00 discount on first purchase. My first IPhone and now will order one for my wife.
5

3 years ago

review by Robert Y.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We searched online and found that this business has an active Facebook page with 441 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

Themobilebase.ca Review

Purchase your next smartphone from us and save big All devices are certified used and fully tested Your satisfaction is guaranteed with risk-free returns

Themobilebase.ca Customer Service Contacts

No contact details for this company.

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