The Pocket Solution

I paid for Priority Mail Shipping and PocketSolutions shipped using First Class Mail. They refused to refund the extra money that I paid even though they did not give me the service that I paid for.

Their customer service is terrible and I would NEVER shop here again. I would advise anyone against shopping here unless you want them to disregard your order and pocket your money.

I ordered this item and recieved it about one month after I ordered it, I had to dispute the charge via paypal. I contacted the seller numerous times by several email addresses, but never did I hear any thing from them.

I placed my order 10/20/03. My card was charged 10/21. After two weeks without receiving my order, I attempted contact by e-mail (no phone# given on their website). Over the next two weeks I sent 5 e-mails from 2 seperate addresses and never received a reply from the company. Today makes 4 weeks without my order or any contact from the company.

I also made a purchase from this place without checking here first like an idiot.
B
ut to my surprise I had no issues. I purchased a car mount for my new Samsung Vibrant phone and also a solar panel charger. I placed the order on Aug 3rd and it shipped the same day (no tracking info ever sent though). I picked the one up on shipping which I believe was 2-3 days. I now have the package in hand and its Aug 5th. Everything looks to be in working order.

I honestly thought I was in for some trouble, but it seems to have went without a hitch. I used google checkout. Maybe that made a difference?

The only con I have is the solar panel is somewhat cheap quality wise. Granted it was only $30. It works great, but is straight from oversea's. Most of the writing on it is not english. Even though it works, I have a feeling they paid next to nothing for these. Little curious to see how long it will hold up. When the packaging has that fake suede like material that you get on stuff out of grab machines, you know its probably cheap, heh.

For all the techs out there, I ordered from the egg on the same day and I am still waiting on that order. Even though I should get it today. I consider anyone who beats the egg at shipping to be quick.

All in all though I am satisfied. I would order from them again.

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