Tokio Marine

https://www.japantimes.co.jp/news/2014/02/06/business/corporate-business/tokio-marine-withheld-payouts-to-100000/

This is not the first time that tokio marine has short changed customers.
In fact every few years there is a major scandal at this company who havd a habit of not paying out claims.
The company's slogan "to be a better company" is well chosen: they can only go up because they are the bottom now.

https://www.japantimes.co.jp/news/2007/04/08/business/tokio-marine-president-to-resign-over-nonpayment/

these people are low life
we took out insurance via the RAC in WA for which they are an agent
(RAC washed their hands after receiving their commission and we have not received any response from them in months)
last year we made a claim which has been going for 9 months: they just delay and delay every single email
this has been a total nightmare and an incredible strain on our relationship
And you wonder why people get into a depression or commit suicide
shame on tokio marine AND RAC WA
no morals at all

I wish I could give minus five stars.
I lost my house and content in a storm 8 months ago.
This insurer did not care how long it took to do a claim.
They appoint a claim adjuster they are paying and than did not believe their reports.
Every time I asked a question it took them three weeks to answer.
The content was paid out over five and half month (three payments).
The house was about eight months after five offers.
This mob does not honor their own disclosure statement (sent a letter asking them why and they did not answer). They come up with how they are doing the best for you while trying to pay you less. They just want to pay you less than the claim adjuster valuation. The just don't care about their customer.
Pay for your policy. But don't dare make a claim.
The only reason I ended settling with the insurance as it was affecting my health.
I could go on forever about this mob. Don't use them. They don't care.

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