Internet Broadband Provider for NBN ADSL2 FTTB and Mobile

3.2 / 5

Internet Broadband Provider for NBN ADSL2 FTTB and Mobile

tpg.com.au
5 Reviews
3.2 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.2 / 5

Trust Score

3.6

Reviews

5

Social

1

Featured

2.5

Technical

Is tpg.com.au legit?

  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • Facebook account found with large audience
  • Business is mentioned on Wikipedia
  • Mostly not trusted websites are linking to this site
  • Instagram account not found
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

5

reviews

vs

0

AI declined reviews

0%

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Looks like we do not find any mentions for this business (yet)

Based on 5 reviews

Smart.Reviews

3.2

5 reviews

Tpg.com.au Review

TPG is a leading Australian ISP Telco providing cost effective and reliable NBN ADSL2 Fibre DSL Internet Broadband with Phone and BYO Mobile plans

Tpg.com.au Customer Service Contacts

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Last update: Wed, Mar 9, 2022 4:03 AM

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Tpg.com.au Reviews & Complaints (5)

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delivery

price

quality

customer service 3 /5

on-time

I have been a TPG customer now for about 10 years. Previously with ADSL internet and currently with our family's mobile phones. I believe they are good value for money for economical mobile phone plans. The mobile coverage is good. Everything runs like clock-work and they are contactable and responsive when something needs to be altered or fixed.
4

3 years ago

review by Rick W.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

DO not use this company TPG, their internet is useless and their customer service is the same. DON'T make the same mistake I did and get locked into a contract with a company that provides you with well below average product and customer service. EXTREMELY disappointing!!!!
2

3 years ago

review by Theresa V.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

TPG - cancelled account early and advised by email not to withdraw from my account next month. TPG went ahead and withdrew $29, from my account, still today no Refend. Where do you go from here... Contacted the Industry Ombudsman and see how we go. Absolute nightmare of a company to deal with
2

3 years ago

review by David K.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Been with TPG for more than 2 years. All good until I have an issue and TPG support is so terrible that it has been 10 days now and I still don't have internet connection. TPG cancelled/disabled my account without my consent. Called and email them everyday. Was able to talk to their manager too but no progress still. They refuse to re-activate or create a new account until I pay the re-connection fee which is like applying for a new connection. AVOID TPG. They are ok like some claim but once you have an issue like me, it takes ages. Terrible support. I should have read reviews before signing up with TPG. Reviews for TPG is slow and terrible support. You can read it yourselves. Save yourself from disaster, AVOID TPG!!!
1

3 years ago

review by Cliff C.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We found that this business has an active Facebook page with 458202 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers. We discovered that this business has a Wikipedia page. To us this shows that the business is credible and well known for its products, services or innovation.
5

by Smart.Reviews

Looks like we do not find any mentions for this business (yet)

Tpg.com.au Review

TPG is a leading Australian ISP Telco providing cost effective and reliable NBN ADSL2 Fibre DSL Internet Broadband with Phone and BYO Mobile plans

Tpg.com.au Customer Service Contacts

No contact details for this company.

Share the company's rating

Share Preview

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