Fair Trade Products Ethical Gifts Traidcraft Online Shop

4.6 / 5

Fair Trade Products Ethical Gifts Traidcraft Online Shop

traidcraftshop.co.uk
30 Reviews
4.6 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.6 / 5

Trust Score

4.2

Reviews

5

Social

5

Featured

4.5

Technical

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30

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Traidcraftshop.co.uk Review

Shop fair trade homeware ethical gifts organic groceries and more Traidcraft is the home of fair trade with free delivery on orders over 50

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Last update: Wed, Mar 9, 2022 3:48 AM

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Traidcraftshop.co.uk Reviews & Complaints (30)

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delivery 4.2 /5

price 4 /5

quality

customer service

on-time

I have bought traidcraft goods from a local supplier for many years. This was my first experience of ordering online and I was impressed at the speed of delivery.
5

3 years ago

review by Guest T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Very easy to order and delivered two days early and just what we wanted.
5

3 years ago

review by S. T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was very disappointed to receive my order of chocolate eggs last Thursday, which were so obviously meant for Easter. I wanted them for an Easter egg hunt for my grandchildren so they arrived far too late. I ordered them on Tuesday so presumed they'd arrive by Easter Saturday. Very slow service. A pity as I am keen to support Traidcraft and those speckled eggs would have been perfect - just like bird's eggs.
2

3 years ago

review by K. Y.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I had the goods delivered before Easter even though I had only ordered them on the Wednesday before Good Friday!
5

3 years ago

review by Helen Evison

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I buy regularly from Traidcraft because not only are they ethical traders, but the efficiency and effectiveness of their service are second to none.
5

3 years ago

review by Ann Marie

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Shame items marked 'out of stock' still aren't available 2 weeks later. A wrong item was also sent so had to wait for correct item and also return incorrect item. Also annoying when an item isn't marked 'out of stock' when ordered but is marked such on the delivery note and hence not included.
1

3 years ago

review by Alison Cohen

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

The order of five FairTrade Easter eggs arrived on time though I had placed the order with only a week until Easter. My family were pleased with their chocolate treats while I was happy to be able to bring a smile to their faces at Easter though I was away, a smile that I hope will be shared with the FairTrade farmers who produce the cocoa beans used to make the chocolate on receiving a fair price for their hard work.
A happy Easter all round!
5

3 years ago

review by I. V.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have shopped with Traidcraft for many years, all good
5

3 years ago

review by G. U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered Easter Eggs on Thursday, they arrived on Easter Saturday in time for Easter. Relief.
5

3 years ago

review by Penelope Jarrett

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I would have given 5 stars. I bought Easter eggs with no plastic packaging from Traidcraft, as I am trying to reduce my plastic consumption. However, the box came packaged with a lot of plastic bubble packing. Could you use corrugated cardboard or compostable packaging?
4

3 years ago

review by Guest W.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Very helpful response when I phoned to say 2 of 6 items were substandard. Immediate replacements were sent and received in good condition.
5

3 years ago

review by Anne H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We could choose a convenient delivery day and it arrived on that day, within a one-hour slot that we were given in the morning. The coffee is delicious as always.
5

3 years ago

review by Justine Fowler

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Small organisation.Real voice the other end,often one I recognise.Time to have a joke if things go awry.
4

3 years ago

review by Lyn White

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I rated it 2 because there was too much information sent on e mail
1

3 years ago

review by Graham Ridgewell

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I loved that I got a text from DPD on the day of delivery.
5

3 years ago

review by Guest K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Two red wine glasses broken on delivery very prompt in sending 1 replacement but unfortunately still waiting for the other to turn up
Jane Burr no 4876899
4

3 years ago

review by Guest G.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I would certainly recommend them and have been buying from them for over 20 years.
5

3 years ago

review by G. U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been with Traidcraft as a rep for over 35 years. Service is excellent as always.
5

3 years ago

review by Keith Jenkinson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered on line arrived within 3 days
5

3 years ago

review by Kenneth Mullin

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The order took almost two weeks to arrive. To a problem now I know. You used to supply African gold tea bags which I preferred. Will further supplies be available?
4

3 years ago

review by Guest R.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 13 authority websites mentions and 0 mentions in other websites

Traidcraftshop.co.uk Review

Shop fair trade homeware ethical gifts organic groceries and more Traidcraft is the home of fair trade with free delivery on orders over 50

Traidcraftshop.co.uk Customer Service Contacts

No contact details for this company.

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Share Preview

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