Travelhouseuk | Travel Agency in London UK

4 / 5

Travelhouseuk | Travel Agency in London UK

4 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4 / 5

Trust Score

3.9

Reviews

4

Social

3

Featured

5

Technical

Is travelhouseuk.co.uk legit?

  • Several trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Twitter account found with large audience
  • Youtube account found with large audience
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

50

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 6653 reviews

Smart.Reviews

4

50 reviews

Knoji

3.2

4 reviews

Mamma

3

16 reviews

Reviews io

3.7

10 reviews

Sitejabber

3.57

14 reviews

Trustpilot

4.8

6559 reviews

Satisfied

Unsatisfied

Travelhouseuk.co.uk Review

Get cheap flights, Hotels, Holidays and last minute travel deals with Travelhouseuk. Book with confidence with your own British travel agent in London UK .

Travelhouseuk.co.uk Customer Service Contacts

0-11 Percy St, London, w1t1dn, United Kingdom

[email protected] 020 7183 8841

Opening Hours

Monday
07:00 - 22:00
Tuesday
07:00 - 22:00
Wednesday
07:00 - 22:00
Thursday
07:00 - 22:00
Friday
07:00 - 22:00
Saturday
07:00 - 16:00
Sunday
07:00 - 16:00

Last update: Thu, Dec 29, 2022 12:04 AM

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Travelhouseuk.co.uk Reviews & Complaints (50)

Tristan Scott has been so excellent in all that we requested of him. He has been very professional through out and very informative to us as well as giving us a lot of support in this period of the Pandemic. We are convinced that he is a gem to all that are lucky enough to be served by him. We, on our part, will always recommend his services to all our friends, families and acquaintances.
Thank you Tristan. We will always ask for you by name when we need to travel to anywhere in the world.
5

3 years ago

review by Morgen Cummings

Zero stars
Terrible customer service
They won’t refund and insist on rebooking voucher even though by law I am entitled to a refund.
Asked them to put it in writing
They won’t
Asian sounding men with English names which I think are fake.
They are obstructive,you can’t talk to a manager
Customer services don’t respond to emails
I am taking them to a small claims court to get my £1340 back
Stay clear of them
1

4 years ago

review by Mhofu

Jonathan has been very helpful and a great asset to the company. He was very understanding and answered all the questions I had. we need more agents of his kind to help customers in this time of distress. He deserves a pay rise.
5

4 years ago

review by Reiny Oppong

Excellent service
5

4 years ago

review by Rajab Ali

Fast, reliable and efficient service
I contacted Travel House as usual for a quick call to book a long haul flight for my sister. Everything I asked for was quickly and effectively delivered. All done within 48 hrs my sister was able to travel.
Thank you for your excellent customer service dear Fred. Really appreciated
5

4 years ago

review by Joyce Porter

Everything was explained clearly and process didn’t take long
5

4 years ago

review by Mtshumayeli Ncube

I was stuck in the Philippines and one of the agents he help me sort sort out the problem and I’m coming back to London so it’s great and it didn’t take long either so I’m a happy man
5

4 years ago

review by Mr Carlos Feliciano

Not Helpful
We booked a flight smoothly with Mathew Hill, on the day of our flight supposed to be we're living Heathrow at 2pm going to Philippines I received a call from him in the morning that flight to Manila has been cancelled and not to worry as he will refund the money. While checking in the other site for alternative flight I found out that the flight that we book has not been cancelled, now tried to contact the Travel house again the person I’ve spoken to is not helpful at all, he only suggested to phone back again Monday as the person Matthew is back by Monday. People should understand the importance why we book flight urgent coz of personal circumstances, but they don’t feel that. Our flight was ruined, given us wrong information not helpful at all. Don’t trust the people there at all.
1

4 years ago

review by Henry Dela Pena

I was promised a refund in 3 days but going to about 2 weeks now and refund not received by one mr Fred. Also I have been charges interest on my credit card. Background - As mentioned before my flight booking was not properly booked and I only realised 5 days to my flight. I had to make alternative arrangement which was incovenient and was promised refund.
1

4 years ago

review by Zack

Very helpful team. Highly recommended
5

4 years ago

review by GMB

Travel House Uk is very reliable and efficient

Most especially Nick that handle the tickets that I bought from the company, I bought 6 tickets for 6 people.

I will always use them again and recommend them to other people.
5

4 years ago

review by Hannah

Very Good customer service,communication and good knowledge of work
Needs met in very good time
5

4 years ago

review by Agnes Sithole

Very quick, friendly and efficient.
5

4 years ago

review by Ralph

I like and love travel houseUK
Professionalism is at its max
They have never let me down for the past 10years
Forever I am happy
5

4 years ago

review by Ms Sheillah Munyanyi

This is my first time dealing with Mark Benson, will not be my last .
Mark was very helpful, even if bothered him over a weekend.

Have already recommended him to a few of my friends.
5

4 years ago

review by Fiona Lancaster

Exellent service. Was served by Stanley in a polite ,friendly manner.He is so straight forward and has all the answers for almost all the questions asked. Well done, Travel House fo your assistance in purchasing my holiday ticket.
5

4 years ago

review by Beaulah Gombakomba

Jacob was soo helpful to me I'm happy that I came across this company I will recommend this company to any of my friends I would hv given more stars if there were more to give
5

4 years ago

review by Abena Adae

Excellent and super quick service from Jordan Smith keep up the good work. Highly recommended!
5

4 years ago

review by Norest Mararike

Excellent service from Jonathan Smith. Booked tickets at very short notice with no dramas. First time user with this service and will definitely use again.
5

4 years ago

review by Dave Skelton

I wanted to arrange car rental in South Africa at King Shaka Airport Durban I've heard about Mark Benson and always saw on a SA facebook page he is helping everybody with flights etc and the reviews are always good So I contacted him re this and he helped and supported me with a car rental very rasily I also received the documentation and paperwork I looking forward to drive my car in Durban.....Mark's services was very efficient Thank you Mark.....xxx Marie Breed
5

4 years ago

review by Marie Breed

Satisfied

Unsatisfied

Travelhouseuk.co.uk Review

Get cheap flights, Hotels, Holidays and last minute travel deals with Travelhouseuk. Book with confidence with your own British travel agent in London UK .

Travelhouseuk.co.uk Customer Service Contacts

0-11 Percy St, London, w1t1dn, United Kingdom

[email protected] 020 7183 8841

Opening Hours

Monday
07:00 - 22:00
Tuesday
07:00 - 22:00
Wednesday
07:00 - 22:00
Thursday
07:00 - 22:00
Friday
07:00 - 22:00
Saturday
07:00 - 16:00
Sunday
07:00 - 16:00

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