Charles Trent Leaders In Vehicle Recycling Used Car Parts Car Breakers Salvage Auctions Scrap Yard Scrap Your Car

4.4 / 5

Charles Trent Leaders In Vehicle Recycling Used Car Parts Car Breakers Salvage Auctions Scrap Yard Scrap Your Car

4.4 Great
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4.4 / 5

Trust Score

4.1

Reviews

4.5

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5

Featured

4.5

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Trents.co.uk Review

We are leaders in vehicle recycling with over 90 years’ experience For used car parts motor salvage or somewhere to scrap your car look no further than us

Trents.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:19 AM

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Trents.co.uk Reviews & Complaints (65)

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delivery

price 4 /5

quality

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on-time

WARNING WARNING WARNING BOUGHT A GEARBOX TOLD THEM I HAD A PROBLEM TOTALLY IGNORED ME .THE GEARBOX WAS MENT TO BE A GOOD ONE. HAD TO BUY ANOTHER ONE .I GOT IN TOUCH WITHIN THE 3 MONTHS WARRANTY. NO JOY. WHAT A WAY TO TREAT A DISABLED MAN. WARNING WARNING WARNING DO NOT USE THIS COMPANY
1

3 years ago

review by Paul farmer

Everything gone really smoothly, filled the dorm online, got the qoute, accepted the offered price, received a call in an hour and manage to get my car picked up the day I needed. The driver called in the morning, came in 20 min and picked up the car. Had no issues at all. Really happy with a service.
5

3 years ago

review by Rasa W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Turned up on the day they said and in the time frame,driver was polite and helpful and I received payment in the time I had agreed, this is the second time I have used this firm and would recommend them to others.a hassle free way of scrapping a car
5

3 years ago

review by Daniel O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

It was easy to use the website to arrange the pick-up day and time and on the actual time I had a call from the recovery lorry to say he would be with me in half an hour. It all went to plan and I was very happy with the service.
5

3 years ago

review by David B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Despite having a booking for the Tuesday I received a phone call on the Monday saying that due to cancellation they could pick up the car today (Monday) within 30 mins. Impressive!
The driver duly turned up and very efficiently loaded the vehicle onto the trailer. Paperwork done I waved goodbye to an old friend whom I had driven for 14 years.

Payment was received promptly into my account.
Thank you Charles Trent.
4

3 years ago

review by Richard F.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

They arrived on the day we agreed, received a phone call half hour before arrival. Driver was very helpful, friendly and polite. If I ever need a car collecting again I would definitely recommend Trents.
5

3 years ago

review by Elaine O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I waited 40mins to get my call answered but once it was everything went smoothly
2

3 years ago

review by Barbara J.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I waited in all day but the car was not collected, i called just before 5pm to be told it could be up to 7pm
driver called next morning and collected at 09.00 but told me he had been told to collect that day even though i had a message on my phone saying the day before.
Driver was very efficient and polite
1

3 years ago

review by Nicholas V.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Took my car in to be scrapped as the repair costs exceeded it's value and Charles Trent offered £40 more than dealers for part-exchanging. Day I dropped it off I was quickly seen by the receptionist who explained the process and paperwork, which was easy to complete and I opted for payment via BACs, which was quick to process. Certificate of destruction was also later emailed once the deed had been done.
5

3 years ago

review by S. W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Just what it said on the Tin - I really appreciated the way the driver stayed in touch so I wasn't kept waiting in all day.
5

3 years ago

review by V. Q.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Knew I had work so they called in advance the night before (Sunday) and came nice and early the next morning
5

3 years ago

review by Rebecca W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The process of having our car collected was a painless easy process from the get go, we were kept informed at all times of the collection date, the driver phoned when he was half an hour away, the driver was polite and courteous. An overall 5* experience from start to finish. Highly recommend.
5

3 years ago

review by Adrian R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The whole process from start to finish was easy, we needed the space on the drive for our new car and whoever was to take the old one away would need to collect it as it has no MOT or tax and a flat rear tyre, for this service a tiny deduction of £25 was made from the final valuation, what a bargain!

The chap who picked it up was friendly and punctual and lead me through it all which took around 5-10 mins only.

Would definitely use again.

Thankyou.
5

3 years ago

review by M. P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Very helpful, friendly driver who let us know when he was arriving and pick up went very smoothly. Money in bank within 24 hours.
5

3 years ago

review by Peter N.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Arranged on line , had a phone call with a collection day & time within a few hours , collection pick up was very done very quickly and driver very polite
4

3 years ago

review by Kim N.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Was given the price on the Internet,when arrived they wanted to take money off the price given because it didn't have a battery??!!
2

3 years ago

review by N. W.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Phoned me with an ETA on the stated day & time,driver was very polite & explained the process
5

3 years ago

review by Stephen N.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Found them first class they collected my vehicle when we arranged payed me my money into my account straight away.The only issue was phoneing in the first place took to long to answer left on hold listening to the music
4

3 years ago

review by Ron L.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

It was a very busy day for them and you could see the lad was stressed but he kept his composure and was very polite and helpful
5

3 years ago

review by X. F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used them twice in the last two years. Each time they did everything they said they would. The telephone staff were friendly, professional and helpful.The drivers turned up on time and were very clean, pleasant and professional. Watching them load the cars onto their vehicles was a real 'nerve-racking' treat for me - they were both so slick! I always recommend Charles Trent to people - they make it so easy, and give a fair price.



Thank you Charles Trent.
5

3 years ago

review by Sandra U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Trents.co.uk Review

We are leaders in vehicle recycling with over 90 years’ experience For used car parts motor salvage or somewhere to scrap your car look no further than us

Trents.co.uk Customer Service Contacts

No contact details for this company.

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