triuk.com

4.5 / 5

triuk.com

triuk.com
10 Reviews
4.5 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.5 / 5

Trust Score

4.1

Reviews

5

Social

5

Featured

4.5

Technical

Is triuk.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

10

reviews

vs

0

AI declined reviews

0%

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Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites

Based on 211 reviews

Smart.Reviews

4.5

10 reviews

Trustpilot

2.3

201 reviews

Triuk.com Review

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Last update: Mon, Sep 6, 2021 4:26 PM

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Triuk.com Reviews & Complaints (10)

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customer service 5 /5

Great communication and very responsive to both emails and calls. They even called me to make sure I was a 100% happy with the wheels I ordered, before they dispatched them. The wheels came very safe in two separate cardboard boxes that was then taped together. This meant the wheels weren't touching and the inside of the cardboard boxes was well covered in bubble wrap. I would definitely recommend TRI UK and use them again. /Jeppe
5

3 years ago

review by Jeppe

Arrived as a complete novice with no experience with road bikes and ended up leaving with a Giant Defy road package. Very helpful staff and even had a bike fit to give me the best position. I will be buying my next bike from them.
5

3 years ago

review by Sean

SAVE YOURSELF DISAPPOINTMENT AND DO NOT BUY FROM TRI UK. I ordered my new bike 5th April when I ordered it I knew at the time there would obviously be a delay a 5 day delay according to their website. A day later they update their website and roughly 14 day waiting time. My bike arrived 27th April 22 days later! When I emailed them they had no idea what day of the week it was. They told me it was be dispatched Monday 27th April. The Friday before I get an email from TNT saying my parcel has been collected from TRI. I was so excited to open my bike after waiting 22 days. The box was battered holes and tape every where! The bike itself has been used and returned! The bike had marks and scratches. Dust/dirt and cob webs on it and the wheels were dirty. I have spammed them with emails since Monday and guess what not single reply. Now I am stuck with a dirty used bike with no idea what to do. If they stay open out of greed and cannot service customers to a minimum standard they should just close!
1

3 years ago

review by Nathan Day

Brilliant service. I only needed a couple of wheel spokes. Despite being near to closing time I was ushered into the workshop where helpful and knowledgeable staff rifled through various shelves till they came up with just what I needed. Many thanks I will be back! Halfords beware!
5

3 years ago

review by Patrick

Placed web order last Wednesday for a bike and 6 days later they are saying its out of stock even though it was showing on there website and still is! Terrible company to deal with who don't reply to emails or answer the phone. Typical Mike Ashley company. Avoid at all costs.. If anything goes wrong I'd hate to think how they would deal with it..
1

3 years ago

review by kalpesh solanki

Do not waste your money this company is plain awful they take your money and thats about it you will most likely not get your purchase. They dont answer phones or emails or any social media. My advice go any where else as this company trading like a broken company
1

3 years ago

review by SATINDER Ahluwalia

They take your money and after a couple of weeks tell your there is no stock. You then have to wait a further 3 to 7 working days to receive your money back. I like many many others have been used by them to keep filling their bank account with their customers money, when they clearly do not have stock of the items that their customers are ordering and paying for. Please also read the latest reviews from their customers on Trust Pilot. I have fortunately got my Money back unlike some reviewers who have had to go through their credit card company I can only echo what others are saying. Avoid Avoid Avoid !!!!
1

3 years ago

review by Q. F.

I don't normally reviews, but just have to mention the fantastic customer service I've had from Dave at TRI UK. Nothing was too much trouble in sorting out an issue with the Mavic wheels I bought last year. As well speedily arranging things with Mavic, when I got the wheels back from Mavic the exalith specific brake pads were missing - Dave had some sent up on behalf of TRI UK. Definately going to be my first port of call for gear in the future.
5

3 years ago

review by Paul Greeson

#customer service(5/5)

Been using the store for the last 10 years for these following reasons:- They know in detail, what they're selling and are friendly in delivering the advice you need. The variety and choice available in store is second to non. The guys that work there are really friendly and all actively enjoy the same sports that you do, so it's easy to discuss choices and know that you're getting an informed opinion rather than a sales pitch. AND........they even have a cafe in store, so you have an excuse to go in there and admire the carbon on show!
5

3 years ago

review by Deleted User

We found that this business has an active Facebook page with 7335 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
5

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites

Triuk.com Review

No description for this company.

Triuk.com Customer Service Contacts

No contact details for this company.

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