trivago.co.uk

3.5 / 5

trivago.co.uk

3.5 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.5 / 5

Trust Score

3.5

Reviews

1

Social

5

Featured

4.5

Technical

Is trivago.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account not found
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

7

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

Based on 566 reviews

Smart.Reviews

3.5

7 reviews

Knoji

4.2

8 reviews

Reviews io

3.17

29 reviews

Sitejabber

3.75

4 reviews

Trustpilot

1.8

518 reviews

Trivago.co.uk Review

No description for this company.

Trivago.co.uk Customer Service Contacts

No contact details for this company.

Last update: Tue, Sep 14, 2021 11:45 PM

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Trivago.co.uk Reviews & Complaints (7)

Visited Nantwich today and ate lunch at ginger and pickles cafe, top notch, wonderful food and service 5star. Well done ladies.
5

1 year ago

review by Paul Nettleton

Booked and paid for a hotel in Liverpool only to be told the room was not available 24 hours later. Spoke to Trivago and was advised to book again with Trivago ... guess what! Booked and canceled again so now I had 2 sets of payments with Trivago. Trivago advised me to book again, i did not dare give them even more money. One of the worst experiences with a company.
3

1 year ago

review by Gareth Q.

I booked a hotel through Trivago two months in advance. When I arrived at the hotel, the site that Trivago sent me to was fraudulent. They had taken my money but there was no hotel. My 70 year old mother and I had to sleep in the car as there were no rooms in the hotel and no other hotels in the vicinity. I have emailed Trivago who have passed the buck and I am still £93.00 out of pocket. They have not been helpful at all, you can't speak to anyone direct and the contact is sporadic through email to say the least. I know that Trivago is a comparison site but they have a duty of care to customers that use it and I find their customer service a disgrace. If I bought a top from Debenhams by a designer and that top was faulty. I would not go to the designer, I would go back to Debenhams. Trivago have a duty of care and they have not given that to us. PLEASE do not use them.
3

1 year ago

review by M. Clark

Doesn't list all hotels on their map only the ones that pay them an annual fee
3

1 year ago

review by Paul Mahon

I had booked myself and my 16 year old daughter into a hotel in Paris the weekend after the terrorist attacks, i was not prepared to take my daughter there and risk her life but unfortunately the hotel wernt prepared to offer me any sort of refund or good will gesture. Nor Were the booking company, Which insedently I had no idea I had booked through until the booking confirmation came through. Once I informed trivago of this situation they raised a complaint and did not let it drop until a satisfactory conclusion had been met. I would not have received any form of compensation by persuing this as 'just a customer' so I would like to thank you very much.
5

1 year ago

review by Karen Douglas

I booked a hotel in London through this website and I'm happy I did it. I paid a good price and had a great stay. I would use it for my future trips.
5

1 year ago

review by Lena S.

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
3

by Smart.Reviews

Trivago.co.uk Review

No description for this company.

Trivago.co.uk Customer Service Contacts

No contact details for this company.

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