TSB

4.6 / 5

TSB

4.6 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.6 / 5

Trust Score

4.5

Reviews

4

Social

5

Featured

5

Technical

Is tsb.co.nz legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

2

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 15 reviews

Smart.Reviews

4.6

2 reviews

Mamma

2

1 reviews

Trustpilot

2.8

12 reviews

Tsb.co.nz Review

TSB is a real New Zealand bank providing Kiwis with everyday accounts home loans mortgages savings investments and more Making banking really easy Every time everywhere Join Online in 10-15 minutes

Tsb.co.nz Customer Service Contacts

No contact details for this company.

Last update: Tue, Sep 7, 2021 4:13 AM

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Tsb.co.nz Reviews & Complaints (2)

Filter reviews by tags

delivery

price

quality

customer service 4 /5

on-time

Ive been with this bank for about 30 years.
Credit rating A-. This is a good rating.
Contact - excellent, usually an answer by a real person within 30 seconds. Email response is equally fast.
Interest Rates for deposits - medium with some exceptions eg 90 day term deposits.
Ease of use internet - good. Customer orientated, but so far dont use fingerprint recognise on Android app.
Fees - generally, you can avoid fees if Premier account with sufficient funds. They have gone to $1/cheque fee I dont like, but are generous with helping out eg searching for transaction information and so on.
I have preferred this bank for their service aspect, and they are generally highly rated by other New Zealanders. Just recently though, they seem to have changed many non-charge items to charges, which has been quite disappointing and the reason I tried out another bank Co-operative.co.nz (in another review).
Availability - online or all major cities in NZ. Not many regional offices though, unlike Kiwibank which has NZ covered.
Payments - are available fairly quickly, much better than overnight Kiwibank, but slower than co-operative bank nz.

Summary - if the bank had kept its low fees structure as original, I would have given it five stars and been totally happy. However, due to their customer service and reliable online services I would recommend this bank as NZ best bank.
4

3 years ago

review by Bigalgeorge O.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

We found that this business has an active Facebook page with 70787 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
5

by Smart.Reviews

Tsb.co.nz Review

TSB is a real New Zealand bank providing Kiwis with everyday accounts home loans mortgages savings investments and more Making banking really easy Every time everywhere Join Online in 10-15 minutes

Tsb.co.nz Customer Service Contacts

No contact details for this company.

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