Tursa

Tursa seem to source relationships with workplaces - sent me to three appropriate jobs, with encouragement and a heads up perspective, within 6 months; did not pressure me to apply for work that clearly was not sustainable. They have also made me aware of ongoing work-related training. Very helpful.

Tursa schedules me weekly appointments that are supposed to be for 15 minutes but turn into 2 hour "job clubs" in which everyone sits on a computer and applies for jobs. They also put me through EST, which my trainer said was a waste of a time and he wouldn't want to be a student of it, the only thing I gained from it was friends who hated both TURSA and the course as much as I did. My TURSA rep has never looked over my resume or cover letter. I found casual employment without the aid of TURSA, however TURSA still required the details so they can claim they helped me, when they did literally nothing. While my TURSA rep is a nice enough lady, she has not helped me in the slightest, instead just wastes both of our time with stupid appointments that I gain nothing from. The TURSA office I attend (Fortitude Valley) also has lost their only toilet key, so you have to walk down into the train station and use their public toilets instead. Can't wait until I can get far, far away from these people.

I left my first appointment at this place feeling like a piece of crap after the way I was treated. The staff member I spoke to was incredibly rude and aggressive and basically accused me of trying to rort the system because I started a home business. I started the home business as a SAHM before I was even required to look for work and referred to a job agency mind you. According to them, any work I do through self employment is “null and void” and doesn’t count as an activity. Oh but apparently I can just start studying to get them off by back and that would be perfectly fine. They don’t seem to care about what you want or need and they treat people like children.

After my initial appointment, I had a much nicer person as my advisor but he is so incompetent. Tursa hasn't done much to help me get a job. The only thing they did for me was reimburse me for costs. All their appointments were a waste of time. I was expected to drive half an hour to the office just to sit at a computer for an hour and search for jobs. What's the point of this? I understand that some people might not have access to a computer or printer at home but for people who do, why do we have to attend the centre to do something we could do at home?

Once I found work and I informed my advisor, he changed my job plan so I didn't have to apply for jobs anymore. However the next day, I got a msg saying Tursa had referred me to a job. When I queried it, I was told it wasn't a new job, it was the job already had. Tursa put into the system that I found the job as a result of their referral. I believe this is a sneaky way to justify their existence to the government who funds them.

I have to say the problem isn't Tursa alone. It's the whole jobactive system. It's no wonder there is a current senate inquiry into it.

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