TV Aerial Company

3.2 / 5

TV Aerial Company

3.2 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.2 / 5

Trust Score

2.7

Reviews

1

Social

5

Featured

4.5

Technical

Is tvaerialcompany.co.uk legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • We found several negative reviews about this site
  • Facebook account not found
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

9

reviews

vs

0

AI declined reviews

0%

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Based on 2156 reviews

Smart.Reviews

3.2

9 reviews

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3

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Trustpilot

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2140 reviews

Tvaerialcompany.co.uk Review

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Tvaerialcompany.co.uk Customer Service Contacts

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Last update: Tue, Sep 7, 2021 2:33 AM

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Tvaerialcompany.co.uk Reviews & Complaints (9)

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quality 1 /5

Terrible service. Engineer came to align a satellite (which was installed by them a year ago) and it didn't work the day after. Both, the engineer and the company director told me that I have to pay for another alignment visit. Refused to honor 2 years warranty on their equipment. Manager was incredibly rude, didn't even let me finish one sentence. Claimed my money back through consumer protection.
1

1 year ago

review by Olga Whiting

Paid £60 for a tuning service but left me with equipment that was working not working! Told me I need an aerial upgrade, had a local company in the following day to test signal, who assured me everything is fine, signal level and signal quality both excellent. Tried to rip me off, luckily I didn’t book them in to carry out further works as I didn’t warm to the “engineer” in the first place. Really would avoid. Since learned they are a national company trying to pose as local.
1

1 year ago

review by Paul

#quality(1/5)

Can't fault this company. They call you back very quick. Next day appointment no problem. Sort out problems quickly. Enginner call Ben polite a caracter who knows his job. Clean and tidy. Will recommend the company to friends.
5

1 year ago

review by Steve Holbrook

Enquired to have box aerial removed as tree was interfering with signal. Engineer told me it wasn't the tree and the dish was faulty which he replaced. On leaving the exact same fault remained as previous. They didn't even rake the old dish away and left it in my neighbours drive. Absolute rip off
1

1 year ago

review by Chris kibble

steer well clear of this company dont think anyone has got any idea what is going on may as well have a conversation with speaking clock you will get more information rang there office in morning they said engineer would be calling that afternoon to give estimate for work required engineer rand 4-50pm had no idea what was going on i had a missed call at 2-00pm tried to ring back no answer so rang office they said my missed call was not from there engineer then when i contacted them after speaking with engineer they said he had been trying to ring me all afternoon absolute shambles of a company would never recommend
1

1 year ago

review by JEH BRIDLINGTON

Had a engineer come out called James to look at my aerial,started get a bit writes on me going on about religion, aurora's ect.he continued to look at the job gave me a quote that was very high but then gave me a discount.after about 10 minutes I heard loud shouting on the street and it was him running up and down shouting about knocking people over.i rang the office and was told to close door and ring police if I wanted to it was very un nerving as I was there on my own.job was done satisfactory but not a very nice experience.x
3

1 year ago

review by Christine Ward

Superb service once the engineer arrived. He did far more than we expected and left us very happy indeed with everything working perfectly. It is a pity that the office back up was less organised and promises were made, postponed and delayed again. The engineer knew none of this and we should have been given a more realistic time schedule initially. He restored our faith. Now get things sorted on the phone please.
4

1 year ago

review by Beverley Evans

Engineer Lee came to make adjustments to the aerial signal buy replacing an aerial part he said this would sort out the glitching on our TV The cost was £189.00 The TV is still glitching !!! Contacted company to check the fault but required a further £49.00 call out fee What an absolute rip off this company are. PLEASE keep away from this company I now have the hassle of taking this further to get my money back
3

1 year ago

review by Joyce N.

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
3

by Smart.Reviews

Tvaerialcompany.co.uk Review

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