Local Car Hire and Carsharing

4.5 / 5

Local Car Hire and Carsharing

uk.getaround.com
13 Reviews
4.5 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.5 / 5

Trust Score

4.2

Reviews

4

Social

5

Featured

5

Technical

Is uk.getaround.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

13

reviews

vs

0

AI declined reviews

0%

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Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites

Based on 11064 reviews

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Uk.getaround.com Review

Thousands of cars and vans for hire from locals Cheaper and quicker

Uk.getaround.com Customer Service Contacts

No contact details for this company.

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Last update: Wed, Mar 9, 2022 1:03 AM

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Uk.getaround.com Reviews & Complaints (13)

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price 5 /5

customer service 3 /5

I am been very pleased with both my bookings with Getaround. It is very convenient and found in many locations . Both vehicles were in a good condition for both my bookings. No membership fee required made Getaround my top choice of all the other car sharing scheme in London.
5

3 years ago

review by Irene

Awful service. Getaround seem to enjoy wasting your time and will fail to compensate you for THEIR mistakes. Their cars don’t unlock - happened to me twice in 1 day due to their devices having a FLAT battery. Joke of a company that enjoy wasting your time. Do not use.
1

3 years ago

review by Travis-Leigh

Great app. Easy to use, very intuitive. The features of the app allow to take photos of the car as well as describe any issues so all the parties have clear picture of the state of the car at the beginning of the rental and at the end. This is very important as no one would like to be made liable for the damage they have not done.
5

3 years ago

review by Wioleta

Your service, not happy, my disappointment was the car I hired, I wasn't able to have due to your lack of organizing, throwing my day totally out of sync, arriving at my destruction 3 hours late, not a formal letter of apologise, that would have stand very good stead , instead of good, looking forward to see a better reflection next booking, I'll reserve recommending other's, it all depends on my next booking.
4

3 years ago

review by Trevor A.

My car was cancelled 30 min before collection. I was changed to another car in South London which cost us £40 return plus we arrived 3 hours late to our destination due to this inconvenience. At our return, we need to drop the car again and took us 1 hour to get home. I tried to contact Drivy customer service and I can't which is really frustrating. Terrible experience.
2

3 years ago

review by Vanesa B.

#customer service(3/5)

It was easy 24/7 and I will do it again if need. Very happy with service
4

3 years ago

review by Farhan F.

Rented twice in France now, and if you don't need a shiny new car, this gives you access to cars in good condition at a much cheaper price than traditional renters
5

3 years ago

review by Erwan W.

#price(5/5)

I was overcharged for diesel I did not use - just because of a flawed car fuel indicator and their automated charging system - I reported this 2 weeks ago and I'm still waiting for an answer.
1

3 years ago

review by Renzo X.

The Drivy Open platform is really innovative and allows you to unlock and drive away a car without having to meet the owner; the app works really well in this regard. I have contacted Drivy on one occasion and the response was swift
5

3 years ago

review by Redwan C.

Really bad service from getaround gave to us that car was wery old and three times breakdown on tha motorway when I was driving and I come back at 1 at night I never saw like that person
2

3 years ago

review by Daljit E.

I myself always take online reviews with a pinch of salt (in fact this is my first ever review) but Getaround are a company to avoid. On one occasion, I scratched a rental car. It was my mistake and was more than happy to pay. Getaround then sent a bill for £700 (roughly the value of the Zafira I'd rented) and refused to provide any logic on how they had come up with this figure. The communications we had with the company were unhelpful, the upshot of their emails being 'you made a mistake, we get to decide how much you pay'. I have taken the photo of the damage (a 2 inch scratch and dent) to several independent mechanics and have been quoted anywhere from £200 to £400 for the repair. Where did Getaround come up with their figure? I'll let you be the judge of that. In a crowded market place, the bad practices of a company like Getaround will hopefully make them obsolete - the Bebo of car rentals maybe. I would really suggest using either Zipcar or a traditional service which funnily enough ( considering their reputation as frauds) I have never had a problem with.
2

3 years ago

review by Frederick Douglas

I had a lovely experience in France! The car I rented was more than good for me. The owner was lovely and very friendly person.
5

3 years ago

review by Tarciana Mara

We found that this business has an active Facebook page with 137870 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
5

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites

Uk.getaround.com Review

Thousands of cars and vans for hire from locals Cheaper and quicker

Uk.getaround.com Customer Service Contacts

No contact details for this company.

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