UK Vapor Waves

2nd update: Thank you for your reply @vaporwaves. I did receive the refund quickly after I returned the items, but it took a month, multiple phone calls and emails to actually receive the return label. Me going on holiday had nothing to do with this. Communication wasn't and still isn't good.

Update: Return label received after one month and refund also received. Communication with seller improved after leaving online review.

Delivered wrong vape kits. No response to initial two emails. No landline number, so left voicemail on a mobile phone number. No response. Called again a week later. Some vague reassurance that they will send a return label, but I haven't received this, even after following up with another email.

Using disposable Vapes since 1 year from this store... Really loved it....Would like to suggest people to buy from this store and I use to get my delivery within 2 days every time when I order.....
Thanku Uk Vapor waves

Recommend place to visit ; Love this shop, always get the best service of any online retailer (no joke). It's like a Whiteglove online chat, always available, always giving great deals and advice. 5 stars.

Very helpful as I received the wrong colour from what I originally ordered so contacted them via WhatsApp got a reply back within 3 hours as I did message them at like 8.30am this morning and the shop wouldn’t of been open at that time so can fully understand that they couldn’t get back to me right away one I got a reply the guy admitted it was a human error and had giving me a list of what colours were available i then picked the colour I wanted as a replacement to the colour I received he was happy to send me a new one of the colour of my choice and a return package to send the other one back he has also giving me a free liquid of my choice of flavour non of this has cost me any extra charge and for the time and help I’ve received I’m very happy and pleased with the outcome would definitely recommend this business ✌🏼

DONT BUY FROM THIS COMPANY.

i wasnt wary enough of the one star reviews, seems he pays for fake 5stars.

Ordered on 3rd; contacted him on 4th to ask how long dispatch would be. Was told already dispatched.
Contacted on 7th to see why my order hadnt arrived, he sent a screenshot (likely faked) of a postage label saying 'post by 12th'. Said he had posted on 5th (1st class) and to wait until today.

Today has rolled round, still no delivery.
Asked for a refund, said he would, asked for a confirmation email confirming refund. He has now blocked me on whatsapp.

Avoid this scam seller at all costs

*UPDATE: printed off court forms ready to send and left it until less than an hour before i posted them before refunding me. Took 8 days to get a refund and had to threaten with court, he then asked me to remove my review as it is costing him money. I reiterate: DO NOT BUY FROM THIS SCAMMER. If anyone else needs to find out how to start proceedings, google uk vaporwaves and companies house and itll give you his name and address

DONT ORDER FROM THIS SITE!!!

They sent me ALL of my order wrong..
When trying to get Them to fix it, they lie and say that they allready sent me a New e-juice, the one I really orderd, and then tell me that i will get 40% of 3 packs of coils that they also sent wrong.. Telling me that they have sent me a refund.. IT'S ALL LIES, THEY HAVEN'T SENT MY NOTHING, NO E-JUICE OR REFUND AS THEY SAID THEY DID!!! THE LIES JUST KEEP GETTING MORE AND MORE!!

NOT ONE THING IN MY ORDER WAS WHAT I ORDERED!!

But all the LIES, thats just disgusting to treat customers like that!!!

They haven't sent me no refund or the right e-juice... Nothing!! 3 weeks in and they just keep coming with New Lies..

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase. We discovered that this business uses Twitter for networking with their clients and promoting company news and updates. We found this business on Pinterest, which could indicate that it uses Pins to help people find more information on products they're looking to buy. Pinterest is also a great tool for networking with customers and finding/sharing inspiration.