Ultimo Electronics

Placed an order, no email receipt no way to track order no way to log into website. Emailed and phoned them still the only record I have of sale is the screen grabs I took when purchasing and my credit card bill. Person on phone pretty much laughed at me when I voiced my concerns. Very unprofessional and unhelpful.

DO NOT USE THIS COMPANY VERY POOR SERVICE Ordered a device on next day delivery as had a broken handset, took 6 days to arrive, they send the wrong phone that was scratched and in shocking condition and not the device that was ordered. Refused to send the correct device on a swap on delivery so wanted me to be without a phone again for another 6 days, refused to pick up the wrong phone wanted me to return at a cost to me. The MD Josh refused to take my phone calls and kept passing me back to Rob DO NOT WASTE YOUR MONEY

Stay clear they sell knock off parts into secondhand phones. I had phone for over a week then things started to go wrong. Had phone looked at by phone fixing company as this is my business phone and did not want a week without it. They looked inside and said the parts used were damaged and cheaply put together. The battery had ballooned out and wasn't charging right. Stay away cheap phones but you get cheap parts and a company who don't care as they may lose a customers, but another mug is always ready to take their place.

We searched online and found that this business has an active Facebook page with 15 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.