us.ciatelondon.com

4.6 / 5

us.ciatelondon.com

us.ciatelondon.com
33 Reviews
4.6 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.6 / 5

Trust Score

4.2

Reviews

5

Social

5

Featured

4.5

Technical

Is us.ciatelondon.com legit?

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  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
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Reviews Analysis

33

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0

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Usually stable businesses have more than 5 authority websites mentions, this one has 14 authority websites mentions and 0 mentions in other websites

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Us.ciatelondon.com Review

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Last update: Wed, Mar 9, 2022 9:11 AM

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Us.ciatelondon.com Reviews & Complaints (33)

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price 4 /5

quality 4.5 /5

refund 3 /5

customer service 3 /5

I love most of my products and they arrived surprisingly fast, but I needed to return something and the return policy is terrible, so I won’t be purchasing from here again. There are MANY beauty suppliers that don’t require returns to be completely unopened and don’t charge for return shipping. Now I’m stuck with an expensive product, in a color that I cannot wear. Very disappointing!
1

3 years ago

review by Crystal Lopez

I really like the coconut face mist it’s wonderful as well as high quality eyeshadows and makeup ? highly recommend Ciaté you will not be sorry you will be happy to receive skincare or makeup . Pam F.
5

3 years ago

review by PAMELA FABBRI

#quality(5/5)

Every product I’ve tried I’ve loved, I first found this brand they Ipsy and it’s now hands down my favorite brand. I recently orders full sized items from the actual website and couldn’t be more please, not to mention the extremely fast shipping!!! Thank you so much
5

3 years ago

review by Katie Caivano

I still have not received my order and no one has returned my email regarding it.
1

3 years ago

review by Corina Herrera

The lip products leaves an after taste in the back of your throat I purchased a few lip products open one to try I contacted Customer Service for a refund and was Forced into receiving store credit which when I contacted them and explained I had only open one item I was still for us to only receive store credit for the other items that was not used also after a month of fighting with them I try to go ahead and purchase items using the amount of their store credit and I will just give the items away but it will not allow you to use it in full meaning if you or Credit is $75 you had to literally spent $75 on product and they are still going to charge you the shipping which is extortion
2

3 years ago

review by Deleted User

#refund(3/5) #customer service(3/5)

I was a first time online shopper. I absolutely love the secure payment method fast shipping great products I ordered two of the glitter flips. If you read and follow the directions on the inserts your lips will be popping I love my products and I’m ordering the glitter storm for myself today. ????
5

3 years ago

review by Talilah Parks

the triple shot mascara is probably the best one I have ever used in my entire life . I was so amazingly surprised that I'm just so so happy and I will keep purchasing
5

3 years ago

review by Jo Kline

My boyfriend used my old nail polish to paint his fishing lures, so he bought me a bunch of new colors from here, and every one of them makes me glad I lost my old ones to my boyfriends sporting habits ? amazing colors and they last well.
5

3 years ago

review by Deleted User

Got Ciate' for my mother in law several years ago as a Christmas gift. When she passed away, I inherit her nail polish. Tried Ciate' for the first time and loved the colors and the staying power. Will buy again for sure
5

3 years ago

review by Deleted User

I got 2 and both colors are beautiful but one of them came in with the applicator all bent up. So it’s hard to apply it
4

3 years ago

review by Jennifer Ropke

I have been a fan since receiving this in an Ipsy bag one time. My favorite is the Infamous which you didn't have so I tried Scandal and Trouble. The colors are both vibrant and long lasting as always. As soon as the Infamous comes back in stock I would love two of them if there is a way to be informed of this. Always a Fan, CP
4

3 years ago

review by Casey Parker

First time i brought lippies was from Ipsy conventions and fall in love w your product you have a permanent customer
5

3 years ago

review by Chyna Thomas

I ordered 2 colors and one it turns out isn't the right color for me. Was a little upset that there was no return address to change for a different color. However, the Forbidden Red is amazing and fits my skin tone well! Love the glitter pop that comes with it. Goes on easy which I love.
4

3 years ago

review by Liza Jurey

I am very pleased with Ciaté London. Great products and decent shipping speed. My products arrived on time and in good shape. The products are good quality and reasonably priced. I feel the quality of product I am receiving for the price is great.
4

3 years ago

review by Jes Chorney

#price(4/5) #quality(4/5)

I love US Ciaté London. I have ordered several products, including the new glitter flip lip gloss. It’s pretty and long lasting. You can eat and drink while wearing it and not transfer the lip gloss onto cups and straws. I’m happy I found this new collection! Thank you ?
4

3 years ago

review by Shannon Dion

I don't know what happened. I was to receive my order and somehow the shipment went back to their warehouse. I waited an extra 2-3 days. The shipping isn't Ciate's fault, but I wish I wasn't forced to wait. I loved the products when I finally did receive them. The packaging meant the nail polish was protected for they were in plastic bags and the lipsticks were in pretty boxes.
4

3 years ago

review by Angela Shroyer

I recieved my order quickly and ordered a eyeshadow palette and two of the mat new lipsticks.I love them all.The lipsticks were not extra drying but comfortable to wear.However it did not last as long as a drying lipstick.I liked it because the colors were pretty and easy to wear.Thank you.
5

3 years ago

review by Tulin Varan

My first experience ordering from US Ciate London was excellent. The website is easy to navigate and order processing went smoothly. The items I ordered arrived in a timely manner and in good condition.
5

3 years ago

review by Deleted User

I think it'd be nice if I received the product before I review it.
1

3 years ago

review by Deleted User

This is my second purchase from Ciate London. I have yet to be disappointed. Inside the nail polish advent calendar box from 2019 had really good colors. I was about to rip the box up and throw it away. The pictures inside were so pretty. The outside had the landmarks of London. It's being kept. Happy again.
5

3 years ago

review by Angela Shroyer

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Usually stable businesses have more than 5 authority websites mentions, this one has 14 authority websites mentions and 0 mentions in other websites

Us.ciatelondon.com Review

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