USCutter

After rotting on hold for 40 min. I received the fastest blowoff I've ever experienced, not only did rep not know their own product but the also referred me to the wrong place for help. Never again for me, I will go somewhere else in the future

I brought a uscutter laserpoint 2. Which is now a little over a year old. This machine hasn't been broken in yet. I may have made less than twelve cut between stickers and t-shirt heat transfer designs. My main focus were more towards learning AI to gear up for my t-shirt business.

Unfortunately, this cutter IO board went bad before I could even get started. I reach out to tech support and was told the IO board were out of stock and they didn't know when it will be restock.

Moving forward six month later, this part still wasn't in stock. I complain and was told we now stock the laserpoint 3
Perhaps I should purchase a newer cutter. So, they don't stock the part I need for my barely used cutter and you want me to purchase another cutter. "yeah right" seeing how this company don't take the urgency of someone cutter being down as not important. I would never buy another machine from them.

Save your money and look somewhere else for a cutter. You will pay more, but it will be worth it. Anyone that own a uscutter I found this great company online called cutterpros.com. This company has a trade-in program which gave me $300.00 for my uscutter laserpoint 2 clunker. I got a much nicer cutter for only $389.00 after my $300.00 trade-in. It came with a 5 years warranty. free lifetime remote training. Free lifetime tech support and a buy back program. As well as so much more. Check these guys out before you make a purchase for a uscutter clunker.

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