5 shipping - 30 day warranty

I ordered a part from them which I never used. I used the return label the company provided to ship the product back. They claim they never got the part and it went to a wrong address. I don't see how its my fault that the company provided wrong shipping label. Did not got the refund for $300 part. Owner stopped returning emails, company has no phone number. Terrible customer service.

My dryer motor went out and after researching I found the lowest priced part was at Born Again Appliance. I ordered it online with a credit card and hoped for a quick delivery as they were located 4 states away, "Dave" claims he sent an e-mail informing me of shipping delays but I did not recognize an email from Born Again Appliance parts and it may have been overlooked amongst other spam because it was simply from "Dave". That's when I found there is no phone number given or advertised for this business, all contact is expected through internet. After a week of waiting I contacted born again parts through their website and was informed that the motor would ship the next weekend. On Sunday I received a tracking number and now 2 days later the tracing number indicates the item hasn't been shipped yet. I would gladly have paid a few dollars more for prompt shipping versus going to the laundromat for 2 weeks awaiting a promised part which hasn't yet shipped.

Circuit Board wasn't Available from Whirlpool. Got it from Use it Again! Still using a perfectly good 20 Yr Old Dryer and didn't need to throw it into the Landfill. Good for the Earth! Thanks!

I ordered a used control panel for my dishwasher. Received the part quickly. The part is in good shape. The only complaint was that my part was just slightly different. The failed part had a digital display that showed how many minutes were left in the cycle. The replacement part did not have the display. Probably slightly older model. I can't remember what the picture showed, but I thought it showed the display. Anyways, not pointing blame just wish it had the display.. glad its up and running though and would recommend this site to anyone.

I have a Bosch washer and dryer set 15 years old now that still out preform new "green" sets sold in the US parts are difficult to find when I started my search i was looking at 3-5 weeks for delivery and a premium price; I stumbled upon Use it again parts located what I needed and had it the next day! I am lucky to live in Colorado and I happen to find a local business that is considerate of ones timing (shipping) with a large assortment of items. In speaking to the owner ALL of his stock is bought from dealers wanting to reduce their inventory for me that meant a $200.00 discount on the part I needed!

I was pleased to find that cooktop more reasonable than anywhere else. I wished they had been more detailed of the description. I wasn't aware when I ordered that the glass was replaced with another brand and sealed with silicone. If I had known that, I could have made a better decision between the refurbished or an original factory part. But arrived safely, inexpensive shipping cost, and installed easily.

My husband is not really a great handyman/fix it guy, but he wants to be! When we started having problems with our refrigerator, he looked up videos on youtube and was able to pinpoint what the issue was. Bornagainappliance was the only place he found that had the parts he needed. He ordered them and got them pretty quickly. He was then able to fix the fridge by following the youtube video! He was very proud of himself :)

The package was crushed on one side denting the washing machine cover to be dented. This wouldn't have happened if it were labeled correctly or the box reinforced. I managed to bang out the dents enough to use it since it is still better than my old rusty one.

Excellent transaction....nice to have a place to go to find usable recycled parts at a great price!!!!! The only minor negative to the experience was the shipping package had two labels so shipping time was extended (took 5 days just to get out of Colorado). Will certainly use again when needed!!!!!

Good price, delivery was a day late xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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