Victorian Plumbing

4.9 / 5

Victorian Plumbing

4.9 Great
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4.9 / 5

Main Score

4.5

Reviews

5

Social

5

Featured

5

Technical

We are evaluating more than 25 parameters for scoring calculation.

Reviews Analysis

208

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Online Bathroom Specialist Clearance Event. Save big on bathrooms in our Clearance Event! Up to 60% Off showers, baths, suites, furniture & more! 9/10 Trustpilot Free Delivery Over 500* 0% Finance

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Last update: Mon, Nov 9, 2020 1:39 PM

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Review victorianplumbing.co.uk

Victorian Plumbing Reviews (208)

Customer services do not seem to know much about the products and was showing me items I did not ask about. Tried to be helpful but ended up telling me to ask the manufacturer for the details I required without giving me the contact detail or even the name of the manufacturer.
3

9 months ago

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review by Michele

Read previous reviews from Michele
Great products , great prices and brilliant web page .
With ease you can scan through all their products and get all your needs ,
Dont think they can be bettered by any of the other suppliers .

thank you

Robert Bell
5

9 months ago

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review by Robert Bell

Read previous reviews from Robert Bell
Some great unique designs. Never thought it would be so difficult finding the right size and shape of bathroom sink but VP had the right one at the right price.
Might want to shop around for the optional extras though!
5

9 months ago

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review by Thomas Seddon

Read previous reviews from Thomas Seddon
Excellent service however the delivery charges are a bit of a mystery. You charge one price for normal delivery i.e. 5-7 working days and extra for anything sooner.
I paid for normal delivery and my item arrived the next day anyway. I would have been really angry if I'd paid extra and still got the same service.
I am obviously not complaining about receiving my item earlier than anticipated but I think you should review your delivery price options.
5

9 months ago

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review by Laurence Allen

Read previous reviews from Laurence Allen
Ordered a shower enclosure and tray with riser kit. We had a faulty issue with the riser kit and tray, it was an Incompatible model (Not suppliers fault).
Customer services were fantastic and helpful in assisting our complaint and resolving the issue. All other products have been great quality and great customer service!
5

9 months ago

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review by Emma Kidd

Read previous reviews from Emma Kidd
Just placed our order for our new bathroom suite , very easy to work the site and everything in stock , the price was also very reasonable compared to others with same items we’ve order , thanks a lot ⭐️⭐️⭐️⭐️⭐️
5

9 months ago

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review by Mr Andrew Lovatt

Read previous reviews from Mr Andrew Lovatt
Easy ordering, good prices and a phone call from their delivery providers regarding a suitable delivery. Only reason I didn't give 5* was because one of the boxes was badly damaged (tap wasn't affected) and the other 2 boxes were wet so their storage facilities probably aren't the best. It came on a pallet which was, in my opinion, unnecessary so meant a trip to the tip!
4

9 months ago

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review by Helen

Read previous reviews from Helen
Good site that enables detailed search to find a good selection of products. Good price and brand ranges. Detailed dimensions which are useful (though not sure the tap dimensions diagrams always equals the words in the description!).
Cannot say about the quality of the tap as not used as yet.
5

9 months ago

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review by Jason

Read previous reviews from Jason
Excellent service, quick delivery, and item as described. I was not sure I’d ordered the right thing, so used this supplier as had good returns policy. The price point however was high, and I have since ordered three of the same items from elsewhere at half the price.
5

9 months ago

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review by customer

Read previous reviews from customer
The products are good quality and a good price but the necessary additions (like the valves we needed for the radiator) weren't included and only mentioned in the small print. and this added an extra 1/3 onto the price then.
Also £12.95 for delivery is insane... if it wasn't a 2 hour drive away I'd pick it up.
4

9 months ago

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review by Rachel Manning

Read previous reviews from Rachel Manning
bought original bathroom some years ago from this company, as with all things wear and tear factors in, the shower head had become less effective so ordered a new on arrived quickly problem solved thanks would recommend to all for quality and service Thanks John Povey.
5

9 months ago

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review by Mr JOHN POVEY

Read previous reviews from Mr JOHN POVEY
The service from Victorian plumbing was everything I’d hoped for.. all the items were present in the packaging and nothing was broken.. and the delivery only took a couple of days after ordering.. very satisfied all in all.. Thankyou Victorian plumbing..
5

9 months ago

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review by Kerry Beckett

Read previous reviews from Kerry Beckett
First time on the website, very easy to navigate and locate what I was looking for. The reviews for the products I purchased were very good and I have confidence in the new bathroom I have purchased. Thanks Victorian Plumbing.
5

9 months ago

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review by Alan Bates

Read previous reviews from Alan Bates
Have now bought two separate taps on two different occasions from Victorian Plumbing and amazed at how rapid the service is. In one case it arrived the next day and the other in two days. Both orders were packaged very securely. They seem to have a larger stock than other retailers and so I haven't suffered the delays waiting for stock that has occurred with orders made elsewhere.
5

9 months ago

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review by Niall Urquhart

Read previous reviews from Niall Urquhart
As a single Mum, i have been doing our house up mainly by myself so that i can afford those special touches that give my house the wow factor that i like. The black anthracite radiator with a mirror attached looks gorgeous in my new bathroom. The black bath taps stand out in the new white bath. Love them! Both items plus where easy to order on line, if an item was out of stock i was kept up to date as to when the item would be available for delivery. I shall be purchasing more items when i am ready to do up another room in the house. I would definitely recommend this company to all my friends needing a new bathroom etc.
5

9 months ago

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review by b greenaway

Read previous reviews from b greenaway
Returns are not free/arranged for customers (except if damaged/faulty items). Been ordering many times and usually find great products for decent prices. Wish the returns would be easily arranged incase unhappy with the product for any reason.
3

9 months ago

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review by Janna Tamminen

Read previous reviews from Janna Tamminen
Searched web sites for a bathroom towel holder. Victoria Plumbing had exactly what I wanted. Ordered on line and received within 48 hours. Now that is what you call service. This included being given time of delivery.
5

9 months ago

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review by Mr Parris

Read previous reviews from Mr Parris
I have used Victorian plumbing a lot over the last few years. They are cheap and have a good range of products. However items have often arrived damaged or not working. There customer service is good and they always refund/replace but it can be a pain!
3

9 months ago

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review by Mrs Apps

Read previous reviews from Mrs Apps
Overall great service. Quick delivery and was informed along the way. Just let down by small things such as ordered a rain fall shower and there was no piping between the shower head and the taps. So I had to get my own plastic pipe. Not an issue but would have been nice to know in advance
4

9 months ago

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review by Sardev Singh

Read previous reviews from Sardev Singh
An easy to use web-site with prompt service...……… It was easy from start to finish although my only purchase was tiles, the website was easy to work through and ordering was a doddle. The only comment I would make was the delivery - through a 3rd party - was a little alarming.
This was because the tiles, worth over £400, were left on the kerbside - which we were advised would be done - but I would have thought a knock on the door or a signature would be required. Definitely not - luckily our builders were still on-site so could move them to safety.
5

9 months ago

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review by Mrs. Susan Gower

Read previous reviews from Mrs. Susan Gower
I got a combination toilet and sink it was so easy to put together, only problem I had was the hole I cut out for the flush the white face chipped so I had to buy a chrome flush plate afterwards, apart from that everything is perfect.
5

9 months ago

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review by Jason

Read previous reviews from Jason
Quick and easy. Show lots of information on the website. The radiators I have bought so far are well made and decent quality.

One improvement would how the shipping is handled. The economy option doesn't give an ETA on the delivery date. A "Preferred" day option would be ideal if you don't want to pay for a specific day/time.

If your at work, I'd recommend paying the extra for a specific day just to make sure your ready to collect at home.
5

9 months ago

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review by Ryan Elliott-Wood

Read previous reviews from Ryan Elliott-Wood
I was looking for a shower valve I found they were very expensive on all other sites so I thought let me look at Victoria Plumb I found one straight away really pleased with it best of all I got it the next working day because my old one was leaking my husband put the new one in straight away. Brilliant.
5

9 months ago

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review by Sue

Read previous reviews from Sue
Good products at reasonable prices. However the reasonable prices are nullified by the high delivery charges to Northern Ireland. I would probably purchase a lot more from Victorian Plumbing if the delivery costs were more competitive.
4

9 months ago

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review by Vincent

Read previous reviews from Vincent
Buying a bathroom was a daunting prospect, i looked at Victorian Plumbing as it was recommended to me by someone in the trade, and I am so pleased I used it! I ordered the catalogue first to give me some ideas and then ordered using the website which was clear, and easy to use. Not so daunted now, just excited for my new bathroom!! Thankyou.
5

9 months ago

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review by J Phillips

Read previous reviews from J Phillips

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Online Bathroom Specialist Clearance Event. Save big on bathrooms in our Clearance Event! Up to 60% Off showers, baths, suites, furniture & more! 9/10 Trustpilot Free Delivery Over 500* 0% Finance

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