viking-direct.co.uk

3.7 / 5

viking-direct.co.uk

3.7 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.7 / 5

Trust Score

2.8

Reviews

3

Social

5

Featured

5

Technical

Is viking-direct.co.uk legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Business is mentioned on Wikipedia
  • We found several negative reviews about this site
  • Instagram account found but audience is small
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

3

reviews

vs

0

AI declined reviews

0%

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Based on 21250 reviews

Smart.Reviews

3.7

3 reviews

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1.67

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1

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21240 reviews

Viking-direct.co.uk Review

No description for this company.

Viking-direct.co.uk Customer Service Contacts

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Last update: Wed, Mar 9, 2022 1:21 AM

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Viking-direct.co.uk Reviews & Complaints (3)

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delivery 3 /5

customer service 1 /5

Very annoying and unprofessional customer services. They have been chasing for the payment to me which is already paid. Before I pay I requested a copy invoice at least 10 times. I spoke to the customer team, chatted online and finally, I get a link for the invoice and paid within 2 working days. After I paid and emailed them proof of payment, they sent the debt to the legal team. I spoke to the legal team and explained everything, and they said everything is ok and they will contact Viking and if needed they will come back. However legal team never came back and I got an email from Viking today the bill is not not yet paid. What kind of genious work in Viking I am really wondering.
1

3 years ago

review by Sushil Shrestha

#customer service(1/5)

ordered 2 x computer monitors on 17/01 which were needed urgently. Still not delivered by 29/01. Have chased several times and was promised delivery last Friday - since then have heard nothing! No phone number to call so have to cope with slow live chat everytime! NOT IMPRESSED! Was then contacted via social media, was still waiting 6 hours later to hear back from someone. Got sick of waiting and called them on (0844 4123435 if anyone else needs it) to be told there's a 44 working hour delay to get a call back...to talk about the items you ordered 2 weeks ago ????????????
2

3 years ago

review by Olivia Routledge

#delivery(3/5)

We found that this business has an active Facebook page with 8749 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase. We discovered that this business has a Wikipedia page. To us this shows that the business is credible and well known for its products, services or innovation.
4

by Smart.Reviews

Viking-direct.co.uk Review

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