4.4 / 5
Trust Score
4.2
Reviews
4
Social
5
Featured
4.5
Technical
Is vivobarefoot.com legit?
- Many trusted websites are linking to this site
- The site has mostly good reviews
- The SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- Business is mentioned on Wikipedia
- Twitter account found with large audience
- Instagram account found but audience is small
- Pinterest account not found
- Linkedin account not found
- Youtube account not found
Reviews Analysis
246
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 12 authority websites mentions and 5 mentions in other websites
Based on 8286 reviews
Smart.Reviews
4.4
246 reviews
Knoji
4.2
51 reviews
Reviews io
4.71
7 reviews
Trustpilot
4.1
7982 reviews
Vivobarefoot.com Review
VIVOBAREFOOT offer a range of barefoot shoes for men, women and kids. Ultra-thin puncture resistance soles that let your feet do the natural thing
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Last update: Wed, Mar 9, 2022 12:04 AM
#customer service(5/5)
#quality(5/5)
#quality(5/5)
#quality(5/5)
#quality(5/5)
The second down side is the price. I had to buy from the adult range. She’s 9! Why don’t your children’s sizes go any higher.
I think the adult 3 slip ons will be a bit big for her until she’s grown a bit more. So please make some children’s slip on’s in her size.
Thank you .
#price(4/5)
PLEASE NOTE, THIS IS NOT A RATING BASED ON THE SHOE, BUT THE CUSTOMER SERVICE. I STILL THOROUGHLY RECOMMEND THE SHOE, DESPITE THE PRICE AND THE SERVICE EXPERIENCE!
What is shockingly bad now (and seems to have been getting worse recently) is the customer service. Nothing to do with manners or politeness. Bags of it.
This 2 star review is based purely on a frustratingly inept service, (2nd time for me this has happened) where an easily avoided issue arose despite me calling the moment Vivobarefoot caused the issue.
I ordered 2 pairs of shoes, and for some reason, the site defaulted back to my previous address - I was made aware moments after order was completed.
I immediately called up and explained the issue to the girl on the phone, who seemed confused initially, but then said she understood. She said she'd email the warehouse. I asked for confirmation of this in an email, however never received it.
I'd received an email earlier today saying they'd changed my account address, but again had not confirmed that my order was going to the correct address, so I called up again to confirm the correct delivery address, and I was given the impression that the Warehouse had not been given the message, but this would be immediately passed on and the matter would be resolved.
I then receive an email saying the order has already been sent out, and could I pick it up from my previous address??!!
Unbelievable audacity, especially when this is purely down to a shockingly inept level of customer service on Vivobarefoot's part!
I have since emailed them and told them that it's not for me to take responsibility for this! I am awaiting their response!
This is a shame, especially after how good their customer service was a couple of years ago, and how much I enjoy their products.
This is also frustrating as it's such a simple matter to resolve and shouldn't have lead to this!
Very disappointed Vivobarefoot, you've dropped the ball. Clearly someone needs lots of further training on common sense and basic communication skills.
#delivery(3/5) #price(3/5) #customer service(3/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 12 authority websites mentions and 5 mentions in other websites
Vivobarefoot.com Review
VIVOBAREFOOT offer a range of barefoot shoes for men, women and kids. Ultra-thin puncture resistance soles that let your feet do the natural thing
Vivobarefoot.com Customer Service Contacts
No contact details for this company.
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3 years ago
review by Sarah Boulton
#quality(4/5) #customer service(4/5)