3.3 / 5
Trust Score
1.5
Reviews
3.7
Social
5
Featured
5
Technical
Is vueling.com legit?
- Many trusted websites are linking to this site
- The EV SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- Business is mentioned on Wikipedia
- Linkedin account found with large audience
- Twitter account found with large audience
- Youtube account found with large audience
- The company has an ANDROID app
- The company has an IOS app
- We found several negative reviews about this site
- Instagram account found but audience is small
- Pinterest account not found
Reviews Analysis
57
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites
Based on 3257 reviews
Smart.Reviews
3.3
57 reviews
Knoji
3.7
49 reviews
Reviews io
2
2 reviews
Sitejabber
2
9 reviews
Trustpilot
1.2
3140 reviews
Vueling.com Review
Vuelos baratos low cost - Billetes de avi243n
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Last update: Wed, Mar 9, 2022 12:03 AM
#refund(3/5)
I would appear not to be only one this company is screwing. With Covid causing furlough, every penny counts. I have seen a post here where someone say they should go under. I would normally think this is harsh, but not for this Bunch of clowns.
#refund(3/5)
#refund(3/5)
#refund(3/5)
#refund(3/5)
#price(3/5) #refund(3/5)
#refund(3/5)
4 flights cancelled because of the covid 19 virus. rang them 5 times. each time they say they will resend an email, (which they say they have already sent, but have not), with the telephone number on it to ring to get a refund. they refuse to give the number out on the phone. still waiting, (after 5 weeks)
basically they are thieves, and the company have trained the staff to get rid of you on the phone. i am not blaming the telephone staff.
AWFUL COMPANY AND CUSTOMER SERVICE.
(I have used them dozens of times in the past, and have been very happy with them)
#refund(3/5) #customer service(3/5)
Reading the reems of reviews in various sites they have set out to rob everyone of their money whilst also making it extremely difficult to provide any kind of helpful information.
The company deserve to go bankrupt- awful awful service.
#refund(3/5) #customer service(3/5)
#refund(3/5)
#refund(3/5)
#refund(3/5)
If you don't get a service for which you pay, isn't it normal that you get a refund? The flight was canceled and they didn't have any costs with regard to this flight, so isn't it normal that they do a refund?
In my opinion that's robery and criminal behaviour!
This is a company that should not exist.
Do not book any flight with this company please, they are simply not worth it.
#refund(3/5)
#refund(3/5) #customer service(3/5)
Is it our fault that there is a pandemic?
I hate Vueling
#refund(3/5)
#refund(3/5)
Have a booking, and due to COVID-19 Vueling cancels my flights, but they don't give a refund! They'll rebooke, but not refund!
In my opnion that's theft! And no replies on email, constantly busy phones - I've never experienced an airline company providing such poor service. And they're an European company?
#refund(3/5)
At that time, I was able to see "refund is in progress" when I logged in Vueling website for my booking section.
There was no communication since and I made a query what was going on after I made a refund request.
Their response was "No refund because it's beyond the company's control and close the case".
I complained and provided the screenshot of "refund in progress" status which I took it immediately after claiming a refund.
They keep repeating that "The case was reviewed, handled and closed. No change in decision" and this response was back to me within a minute. I doubt if they are really reading my email complaining about this treatment. Customer service telephone number doesn't reach to anyone who handles any query for cancelled flights.
All other companies which cancelled any booking due to coronavirus and lockdown refunded me (either cash or voucher) so far. This is the first time who disappointed me in a shocking way. They still keep telling the customer that they will provide voucher for the affected flights but it's all lies. I would never use Vueling again!
#refund(3/5) #customer service(3/5)
#refund(3/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites
Vueling.com Review
Vuelos baratos low cost - Billetes de avi243n
Vueling.com Customer Service Contacts
No contact details for this company.
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3 years ago
review by Naoum Liotas
#price(2/5)