weddingmall.co.uk

3.7 / 5

weddingmall.co.uk

3.7 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.7 / 5

Trust Score

2.5

Reviews

3.5

Social

5

Featured

5

Technical

Is weddingmall.co.uk legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • We found several negative reviews about this site
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

3

reviews

vs

0

AI declined reviews

0%

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Based on 255 reviews

Smart.Reviews

3.7

3 reviews

Mamma

5

250 reviews

Trustpilot

3.8

2 reviews

Weddingmall.co.uk Review

No description for this company.

Weddingmall.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 1:38 AM

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Weddingmall.co.uk Reviews & Complaints (3)

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delivery 3 /5

refund 3 /5

customer service 1 /5

I am very disappointed with this company. I purchased an item from them and the image on their website do not match the item the sent. I contacted their office and advised them of this and the staff was very rude. I spoke to a lady called Barbara I asked her to speak to a manager she refused and slammed the phone down on me. I rang back and she slammed the phone down again. I rang back on the 3rd attempt I spoke to a gentleman called Peter who claimed he was the owner of the company, I explained my unhappiness with the product and service he was very defensive of his colleague actions also he was very unhelpful. Very bad customer service!!!
1

3 years ago

review by Keisha Johnson

#customer service(1/5)

If you have any reason to think you may have to return your item then don't touch Wedding Mall with a barge pole. I ordered 8 wooden slices for table decorations, when i received them i decided they weren't big enough for the display that was going on them. I contacted Wedding Mall who agreed they could be returned and i would order the larger size, they issued me with a returns document. I securely packaged the products in the box supplied to me and had it checked at the post office. I paid £17 postage to return and also asked for proof of delivery. When i received my refund it was for a one wooden slice not the 8 i had returned. On querying this i was told they had no record of receiving another 7 as it didn't show on the return form! This was the documentation they had issued me so it wasn't really my fault if their office staff can't issue the correct paperwork. After many emails between me and someone called Clarke he has refused to reimburse me leaving me including return postage over £55 out of pocket. I also supplied them with proof of them receiving the package which was signed my someone called Ismail. I would suggest they have a better returns system where items are counted and recorded when they are returned and maybe someone checking it in who can count beyond one. I feel totally scammed and that they didn't care about my issue at all. Needless to say I won't be purchasing any more items for the wedding from this site.
1

3 years ago

review by Julia T.

#delivery(3/5) #refund(3/5)

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
4

by Smart.Reviews

Weddingmall.co.uk Review

No description for this company.

Weddingmall.co.uk Customer Service Contacts

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